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IP-PBX Setup

We need to install an IVR system with the following capabilities:

1. We should be able to define unlimited IVR options.

2. We should be able to type the text in the management console and it should be spoken out to the customers. We do not want to record the MP3 files and then upload them.

3. We should be able to allow the USER to enter a 4 digit password and then pull up their account info automatically and then we should be able to transfer the call accordingly.

4. We should be able to get the user to enter their area code and then transfer their call to our rep working in that area at that time. This should be checked in by which rep is logged in to work in that area. If the call is not answered or goes to voice mail, we should be able to transfer the same call to another rep working closest to that area and so on.

5. We also need to be able to get extensive reporting, to be able to check the number of calls, agent login hours, talk time etc for the agents working in the call center.

6. We also want to be able to limit the number of calls to one agent and may want more calls to go to another agent. This would be based on their level of skils.

7. We also want to be able to ad the fax to email, Voice mail to email capabilities.

The features mentioned above are the ad-on features that we need along with all the deatures defined in Trixbox Call center edition.

Note: Please send the description and amount of work that will be needed along with your price. We will consider all responses.

We will need all the features defined in the attached file(s).

Please use the later file.

Trixbox CCE was only an example suggested for service providers to have a look at. We want a application/ software which can provide all those features along with the additional features requested by us.

Færdigheder: Linux, System Administrator, Telemarketing, Video Services, Trådløs

Se mere: talk agent, enter email get password, define send, define account management, check call system, call center number, pbx setup, set pbx free, setup pbx asterisk, call ad, spoken, record call, pull-up, PBX, pbx ip, ivr voice, ivr setup, ip rep, call record, call center agent, linux login email, voice text code, email user agent, record mp3, call center need agents

Om arbejdsgiveren:
( 0 bedømmelser ) Donvale, Australia

Projekt-ID: #308073

Tildelt til:

Even06

Hello sir, we can give you a solution using Asterisk with a broadband conection and the necesary hardware. This can be completed in less than 10 days. We are one of the first team that started to use Asterisk in a prof Mere

$900 USD in 10 dage
(0 bedømmelser)
2.8

6 freelancere byder i gennemsnit $1217 for dette job

WSTIBS

we can provide you complete solution with high quality work and time base [url removed, login to view] Check PM Thanks Worldsofttech

$1100 USD in 7 dage
(6 bedømmelser)
5.4
sohaily

Please check the PM.

$1300 USD in 25 dage
(6 bedømmelser)
3.5
matveynator

1. Unlimited IVR options is ready out of the box in trixbox. I will help on that. 2. Text to speach can be done with swift asterisk module plus some webbased script. There are some other options available we can c Mere

$1499 USD in 30 dage
(0 bedømmelser)
0.0
wedolabs

Hello, We have a well experienced team who can handle this project with good quality and provide timely delivery.

$1000 USD in 30 dage
(0 bedømmelser)
0.0
syslin

Dear customer, I'm representing the Linux Israel Net group ([url removed, login to view]) a group of Linux, Open Source, Database and security experts. The price base on includes all technical and security issues. Mere

$1500 USD in 10 dage
(0 bedømmelser)
0.0