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Software Technical Support

Surpass Software Support Representatives answer users' questions, troubleshoot problems and, in general, help users get the most from their software. Help is provided by email, telephone, and web chat, and sometimes involves remote control of users' computers. Other duties might include developing and updating documentation, knowledgebase articles, video tutorials, and conducting live webinars. Support representatives work together with Software Development to help make the software better based on users needs and suggestions.

Surpass Software serves users who vary in their levels of expertise and experience, from novice library volunteers to experienced librarians and high-level IT administrators responsible for many locations.

Employees are responsible for providing their own computer (Windows 10) and broadband Internet connection. A web cam and microphone are required for occasional video staff meetings. Surpass Software provides a computer-based VoIP telephone connection or an Ethernet connected VoIP telephone but some employees prefer to have incoming calls routed to their personal land-line or cell phones. Surpass Software provides all required software such as Microsoft Office.

Evner: Asterisk PBX, C programmering, Linux, Software Arkitektur, VoIP

Se mere: software support hpe, software technical support salary, micro focus software support, customer support software, support platform, software support microfocus, software technical support job description, support tickets

Om arbejdsgiveren:
( 0 bedømmelser ) Las Vegas, United States

Projekt ID: #19001166

19 freelancere byder i gennemsnit $32/time for dette job

larymonata

Hello I can work dedicated for Surpass software and I may be a good fit for your requirement. Please contact me if a further discussion is needed on my work profile and experience. Thanks

$35 USD / time
(52 bedømmelser)
5.7
RaspberryOculus

Dear Sir, I am an electrical engineer with 19 years experience in this area , listed among top talented freelancers here. I am going through your requirements and will have some question. I am interested in your Flere

$41 USD / time
(27 bedømmelser)
6.0
dstepanenko

Hello, I'm c developer with 6+ years of experience and mathematician with a number of publications. Also I'm participant and problem writer of many algorithm competitions (Topcoder, ACM ICPC, etc). Feel free to Flere

$30 USD / time
(16 bedømmelser)
5.3
mspratt249

I have a small office in Detroit Michigan where I have a place to work from. I have a voip phone and all the computers and resources I need in a quiet setting to provide support to your customers. I have over 2 Flere

$27 USD / time
(3 bedømmelser)
3.0
abhimadankr

I read job description and I can do your project.I can even work on urgent basis and complete your project soon..contact me for more information

$27 USD / time
(3 bedømmelser)
1.8
Stratila11

Hello,i am IT student and i have a big experience in this domain.I have worked for two years as a technical support at comapanies like:Endava and Cisco.

$27 USD / time
(0 bedømmelser)
0.0
cenitrux

I currently have 7 years experience however I have attached screenshot work below of Building, Supporting, and troubleshooting Linux Systems and setting up KVM environments also my Certifications that can be verified. Flere

$25 USD / time
(0 bedømmelser)
4.2
dhawhyne

I have 8 years working experience in IT field. I am also a Microsoft Certified Professional (MCP) and (MCSA) with experience in server and network infrastructures across multiple platforms of windows, linux and mac. I Flere

$33 USD / time
(0 bedømmelser)
0.0
neerajniet

Hi, my name is Neeraj, I am embedded c programmer/developer. I have huge troubleshooting experience hence I think I can take it up.

$33 USD / time
(0 bedømmelser)
0.0
mjaysonb

Hi, My name is Jayson. I am new to the platform and I am interested in your listing. I have extensive experience troubleshooting issues and interacting with the public. I have mainly dealt with linux systems in my te Flere

$41 USD / time
(0 bedømmelser)
0.0
vtofanov

Hello, my name is Vitalii and I am systems engineer with more than 6 years experience in administrating Linux servers and supplementary services. Past few years I am working as devops engineer. Have also good experienc Flere

$25 USD / time
(0 bedømmelser)
0.0
freelance2018sap

Hello, Interested for this opportunity, Please connect with me further discussions. Regards, Mallam

$41 USD / time
(0 bedømmelser)
0.0
$35 USD / time
(0 bedømmelser)
0.0
dhenyz

Hi, I would like to work as a chat representative for your company. With 7 years of technical and customer service support under my belt, I believe I can help your customers get the best experience with your software.

$33 USD / time
(0 bedømmelser)
0.0
kushsolanki1991

I am customer support professional with 10+ years of experience and worked in IT system support, application deployment, application troubleshooting etc.

$27 USD / time
(0 bedømmelser)
0.0
chauhankartikeya

As currently working as the Infrastructure Consultant your description pretty much match with the kind of work I do. So I can help with that. Thankyou

$41 USD / time
(0 bedømmelser)
0.0
yousufmohamed

Experienced Pre-Sales and Technical Support professional with a demonstrated history of working in the computer software industry. Skilled in Cloud IaaS, PaaS, SaaS, B2B, Cold Calling, Sales Cycle, Technical Support, C Flere

$33 USD / time
(0 bedømmelser)
0.0
mdalemran15

I have hands-on experience in support of software solutions and client handling. I have hands-on experience in building an application using java, python, and php.

$25 USD / time
(0 bedømmelser)
0.0
uniwishnagesh

Hi, I am a IT and Telecom professional with 14 years of experience in pbx solutions and application/software support. I have been interacting with end users and teams to make improvement in solutions Relevant Skills Flere

$35 USD / time
(0 bedømmelser)
0.0