Lukket

Napisz oprogramowanie Chat

Witam

Zlecę wykonanie oprogramowania Chat o pełnej funkcjonalności jakie posiada LiveChat Inc lub o bardzo zbliżonych funkcjach.

- chat przez www (klient,admin), kompatybilny z większością przeglądarek

- aplikacja mobilna (klient,admin), android oraz jeśli to możliwe na inne platformy windowsphone/ios

- aplikacja na komputer (klient,admin), windows / linux

Główny program (baza i pliki) ma być zainstalowany na serwerze opartym na linuxie (debian).

Applications

Applications for web, desktop and mobile.

Canned responses

Recall pre-made messages with short tags and send them during chats.

Pre-chat & post-chat surveys

Gather valuable information at the beginning and at the end of each chat.

Agent rating

Visitors have the option to rate the agent that chatted with them.

Visitor details

Detailed information of visitors including name, e-mail, location, currently viewed page.

Multiple website support

Place live chat on multiple websites.

Concurrent visitors tracking

Monitor live chat at any given time the number of visitors.

Transfers

Agents can transfer an ongoing chat to other agents when in a pinch or when expert advice is needed.

Chat routing

Intelligent chat distribution between available agents.

Work scheduler

Manage agents' online time using the scheduler.

Stats and reports

Daily Summary

Basic chat statistics

Chat statistics

Data collection via API

Group statistics

On-demand reporting

Engagement

Automated greetings

Online visitors can receive automatic chat greetings that will start a chat with an agent.

Personal greetings

Agents can proactively start chats using pre-made chat greetings.

Efficiency measuring

Information on the overall effectiveness of live chat in terms of conversion and achieved sales goals.

Security

SSL secured connection

Access restriction

Restrict access to Chat to a limited number of IPs.

Customization

Chat window design

Customize the look of chat window and modify its functions.

Pop-up and embedded chat window

Chat window that opens on the same page or opens in a different window.

Custom graphics

Upload custom graphics for chat buttons, eye-catchers and greetings.

Multiple languages

Multi-brand customization

Chat on multiple websites, customizable the look for each site separately.

Management

Agent roles

Agents are divided on normal and those with administrative privileges. Additionally, an Owner handles billing.

Group organization

Divide chat agents into teams responsible for particular branches of business.

Supervision

Ongoing chats can be supervised to ensure the best quality and train new agents.

Integrations

Addons

3rd party apps available for use with Chat ranging from CRMs and e-commerce platforms to help desk software.

Social media

Useful social media integrations.

API

Pull and feed various data to chat via the Chat API, which allows for creation of custom integrations.

Notifications

Framework for creation of custom notifications for own integrations.

Archives

Chat history

Review chat history and search for specific conversations.

E-mail transcripts

Visitors can receive e-mails with chat transcripts if they wish to review their conversations.

Færdigheder: Kommunikation, Software Arkitektur, Software Udvikling, Windows Skrivebord

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Om arbejdsgiveren:
( 0 bedømmelser ) Poland

Projekt-ID: #6037028

3 freelancers are bidding on average zł16295 for this job

qualifiedcoders

Hi, We have read your requirements and would like to discuss further as we have strong hands in web, desktop & mobile application development & have extensive experience in various APIs & in multi-lingual websites & Mere

zł12631 PLN in 32 dage
(4 bedømmelser)
6.2
Fynesia

Witam serdecznie , nasza firma jest zainteresowana zleceniem. Jesteśmy w stanie zacząć pracę od zaraz. Proszę o kontakt w celu ustalenia szczegółów zlecenie. Oraz podać ewentualny budżet na to zlecenie, do którego post Mere

zł16666 PLN in 50 dage
(0 bedømmelser)
0.0
webini

Witam, specjalizujemy się w realizowaniu zaawansowanych aplikacji webowych. Z przyjemnością podejmiemy się realizacji tego zlecenia. Proszę o kontakt telefoniczny lub mailowy w celu ustalenia szczegółów. Z poważa Mere

zł19587 PLN in 30 dage
(0 bedømmelser)
0.0