ControlBox is a DevOps enabling technology at the intersection of Enterprise Systems Management (ESM) and Business Service Management (BSM) alignment. The days of IT working with only an understanding of monitoring and event management perspective are quickly passing. ITOC brings the DevOps perspective and context to the ESM environment.
ControlBox integrates with existing service management processes and tools, allows DevOps support users to manage configuration items through service catalogue, enables manual processes to be automated and improves productivity.
ControlBox provides effective event lifecycle management, data enrichment, support information, empowers Enterprise Service Management and Operations Command Centre with greater governance and control of their operational processes, information and data.
A non-disruptive disruption solution, that is a technology that offers game-changing benefits without requiring any modification to existing processes or environments.