I want to make a new database modification system which will allow my agent to top up my customer account using the call back method by working throught the IVR. I just simple as this
Agent Call access number
They get a call back and tell the customer their balance and then it will ask to enter the phone number#
then enter amount#
please press 1 to confirm#
Account has been creditted.
If anyone intereted or have done something like this before pls contact me.