Desde Findasense, Empresa global de Customer Experience tenemos varias posiciones abiertas:
Is a highly focused professional experienced in the Data Analysis sector that designs and monitors internal reporting and researching of results to prevent potential problems and detect deviations. The CX Intelligence Analyst acknowledges the importance of understanding metrics and what is searching for. The analyst also will be responsible for modeling clear and concise reports for varying management levels within the Company.
Community manager/Customer care
Manage communication with consumers through phone, online channels and social media platforms, dealing with different types of situations that require creativity, influencing capacity and a positive attitude to effectively generate the desired results, also by providing professional, courteous, and prompt support. Their capacity to develop strategies to build relations around a brand and generate interaction is key as well as their knowledge of the latest’s technologies and platforms that people use to express themselves.
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