
Closed
Posted
Paid on delivery
I’m launching a new brand and need a reliable English-speaking virtual assistant to keep our public face consistent and our customers happy. The core of the role is threefold: social media management, full-cycle email marketing, and day-to-day customer support. Social Media You’ll curate, schedule, and monitor content on Facebook, Instagram, and Twitter. Expect to draft captions, repurpose creative assets I supply, slide into comment threads when engagement spikes, and flag any brand-damage risks early. Email Marketing I’ll look to you to design visually clean emails, manage segmented lists, and keep an eye on open-rate and conversion metrics so we can tweak subject lines or offers quickly. Whether you prefer Mailchimp, Klaviyo, or another mainstream platform is fine as long as the reporting stays transparent and the templates match our emerging style guide. Customer Support Replying to inquiries, following up on tickets, and logging recurring questions for our FAQ build-out will round out your daily workload. Polite, concise English is crucial; speed matters but accuracy wins. Deliverables • Weekly social media content calendar (Facebook, Instagram, Twitter) • Two branded email campaigns per week, with performance report 48 h after send • 24-hour response time for all customer queries logged in our helpdesk If you’re organized, write fluent English, and already juggle these tools confidently, I’d love to see how you can embed yourself into our growing team.
Project ID: 40545694
110 proposals
Remote project
Active 2 days ago
Set your budget and timeframe
Get paid for your work
Outline your proposal
It's free to sign up and bid on jobs
110 freelancers are bidding on average $432 USD for this job

Hello Dear Client, As a native English speaker with vast experience in customer support, administrative assistance, and virtual assistance, I am confident that I am a great fit for this position. I have excellent communication skills and can effectively interact with people from diverse backgrounds. I am also very patient with customers to ensure 100% satisfaction.I am also savvy in email management, data entry, inventory management among other skills. You are guaranteed reliability, effective communication, and tasks completed accurately and on time. I am available for up to 60 hours per week and am seeking a full-time, long-term opportunity. I have experience using different CRMs and am open to learning any new tools to ensure success in this role. Kindly send me a message for further discussion. Regards, Purity Tai
$650 USD in 7 days
8.3
8.3

With a comprehensive skill set in email marketing, customer support and social media management, I'm ideally poised to be your go-to virtual assistant for this project. My experiences center around improving business visibility, enhancing client experience and driving up sales – skills that are absolutely crucial for your brand in its budding stages. As a seasoned email marketing specialist, I've developed proficiency in various platforms such as Klaviyo, Mailchimp, and more. My approach is data-driven and solution-oriented. This means I can not only craft visually engaging emails but also improve conversion rates and stratify customer segments to optimize your campaigns. Moreover, my expertise extends to handling FAQ build-outs and addressing customer queries with precision - a crucial aspect of day-to-day operations. In addition to detailed reporting and efficient task execution (ensuring 24-hour response time), I bring in a partnership mindset. I'm here to embed myself within your growing team, working diligently towards an outcome that truly aligns with your unique brand identity. And as an added bonus,my bilingual skills will further augment our potential for success as we reach out to customers across different geographies. Lets discuss. Junaid.
$250 USD in 7 days
6.6
6.6

Hi There, We can support your new brand with consistent social media management, email marketing coordination, and day-to-day customer support. Our team can prepare weekly content calendars for Facebook, Instagram, and Twitter, draft captions, schedule posts, monitor engagement, and flag any brand-related concerns. We can also help manage segmented lists, track open-rate/conversion performance, and share concise reports after each send. For customer support, we can reply to inquiries, follow up on tickets, and log recurring questions for your FAQ. Please note that we typically work on an hourly basis, making or receiving phone calls is not included in our service scope. Paid ads, boosted campaigns, and full ad optimisation are also excluded. Raw photos/videos and related content will be provided by you. We operate from 9:30 AM to 6:00 PM IST, Monday to Saturday. Hit me up and we can talk in detail. Regards, Nikita and her team at Affiliazion (D)
$499 USD in 7 days
5.7
5.7

Hi, there. I have carefully reviewed your goals for English Virtual Assistant: Branding & Support. Based on your requirements, it is clear you are not just looking for higher rankings; you are looking for measurable growth that impacts your bottom line. My team and I specialize in ROI focused growth engineering. We do not rely on generic tactics or thin content. Instead we perform a deep technical audit to identify the specific bottlenecks in your current site architecture and content strategy that are preventing you from converting visitors into customers. Whether it is improving your site speed or optimizing your landing page flow, our objective is to turn your traffic into assets. We have successfully helped other businesses in Ukraine improve their search visibility while maintaining a strict focus on conversion metrics. To help me provide an accurate growth roadmap for your site, I have one question: Are you currently experiencing a drop in traffic, or are you looking to scale an existing site to a new market segment? Knowing this helps me prioritize whether we should focus on immediate technical fixes or long term content strategy. I am available for a discovery call to discuss your current metrics and growth roadmap whenever you are ready. Best regards Kausar and the Team
$350 USD in 3 days
5.2
5.2

Hi I can assist with your English Virtual Assistant: Branding & Support. I have experience supporting entrepreneurs, startups, agencies, and growing businesses as a Virtual Assistant. Key Features: • Executive Assistance • Email Management • Calendar Coordination • Appointment Scheduling • Customer Support • CRM Management • Lead Research • Lead Generation • Data Entry • Online Research • Project Management Support • Reporting • Documentation • Task Automation • Workflow Organization My goal is to help reduce your workload so you can focus on business growth. Best Regards, Naseeb A.
$250 USD in 4 days
4.9
4.9

With my comprehensive background in software engineering and cloud technology, I bring to the table a unique mix of technical expertise and contemporary marketing sensibilities. I am more than well-versed in maximizing the transformative benefits of social media platforms like Facebook, Instagram, and Twitter, utilizing captivating content and efficient management strategies to optimize engagement rates. In terms of email marketing – a fundamental component in establishing brand consistency – I am adept at designing visually clean emails, managing segmented lists diligently, and leveraging data analytics to deliver actionable insights that drive results. Whether it's Mailchimp or Klaviyo or any other mainstream platform you prefer, rest assured your emails will be tailored effectively to match our emerging brand style guide. Crucially, as an experienced customer support professional, I understand the crucial balance between promptness and accuracy. With me on board, you can trust that your clients' inquiries will always receive timely and precise responses. Moreover, by meticulously logging recurring questions for FAQ integration, we can gradually bolster our helpdesk resource for even speedier assistance in the future. In short, hiring me would mean choosing potent effectiveness with no compromise on quality. Let's team up!
$500 USD in 7 days
4.5
4.5

Hello, I'd love to support your brand as your dedicated Virtual Assistant. I have experience managing social media, email marketing, and customer support, and I understand how important it is to maintain a consistent brand voice while providing timely, professional communication. Here's how I can help: Social Media Management Create and schedule engaging content for Facebook, Instagram, and Twitter/X Write compelling captions aligned with your brand voice Monitor comments and messages, engage with your audience, and flag potential reputation issues promptly Organize weekly content calendars for smooth planning Email Marketing Design clean, branded email campaigns using platforms like Mailchimp or Klaviyo Manage audience segmentation and email lists Monitor open rates, click-through rates, and conversions Provide performance reports with recommendations to improve future campaigns Customer Support Respond to customer inquiries within your 24-hour target Handle follow-ups professionally and accurately Track recurring questions and help build a comprehensive FAQ I'm highly organized, fluent in English, detail-oriented, and committed to delivering quality work on time. I believe in proactive communication and becoming a reliable part of the team rather than just completing tasks. I'd be happy to discuss your workflow, preferred tools, and long-term goals. I look forward to contributing to your brand's growth. Thank you for your time and consideration.
$750 USD in 7 days
4.7
4.7

Hi, I’m interested in your project. I have experience in social media management, email marketing, customer support, and virtual assistance. I can create content calendars, manage email campaigns, respond promptly to customer inquiries, and provide clear performance reports while maintaining a consistent brand voice. Best regards, Abidur
$330 USD in 31 days
4.7
4.7

Warm greetings, we can become an extension of your team by managing your social media, email marketing, and customer support with consistent branding and timely communication. We are a team of 62 professionals with over 9 years of experience supporting businesses across multiple industries. Here's how we can help: • Create and schedule engaging Facebook, Instagram, and Twitter content • Manage segmented email campaigns with performance reporting • Deliver fast, professional customer support and FAQ tracking • Monitor engagement and optimize content using analytics We're ready to start immediately and provide reliable weekly deliverables. Which email marketing platform and helpdesk system are you currently using, and do you already have a brand style guide?
$500 USD in 7 days
4.2
4.2

Hello, Keeping your brand consistent across social media, email marketing, and customer support is one of the most important parts of building trust with your audience, and I'd love to help support your growing business. I can manage your social media content, create and schedule email campaigns, respond to customer inquiries promptly, and keep everything organized with regular performance reports and content calendars. My background includes virtual assistance, social media management, email marketing support, and customer service, with a focus on maintaining organized workflows and clear communication. Take a quick look at my portfolio and you'll see the fit: https://www.freelancer.com/u/illiyaan5 Let's connect and have a quick chat to discuss your goals and get started. Regards, Illiyaan.
$300 USD in 5 days
4.0
4.0

Hi, I'd love to support your growing brand as a long-term virtual assistant. I understand this role is much more than scheduling posts—it's about maintaining a consistent brand presence, engaging with customers professionally, and helping turn followers into loyal customers. I have experience with social media management, content planning, email marketing, customer communication, graphic design, and short-form content creation, allowing me to manage multiple parts of your brand under one workflow. My workflow: • Create a weekly content calendar • Design and schedule social media posts • Write engaging captions and manage comments • Build and send branded email campaigns • Monitor open rates, CTR, and campaign performance • Respond to customer inquiries within 24 hours • Track recurring questions to improve your FAQ and customer experience I can help with: ✓ Facebook, Instagram & Twitter management ✓ Email marketing (Mailchimp/Klaviyo) ✓ Customer support ✓ Social media graphics ✓ Weekly performance reports ✓ Brand consistency across all channels I believe the best results come from combining great content, responsive customer service, and data-driven improvements. I'd love to become part of your team and help build a professional, trusted brand from day one. Best regards, Mahbub
$440 USD in 15 days
4.2
4.2

My experiences have trained me to stay focused, think critically, make sound judgments, and work independently with minimal supervision. I’m also a fast learner, passionate about continuous improvement, and committed to upholding integrity and confidentiality.
$750 USD in 7 days
4.6
4.6

Hello, I read your project and understand the goal. You need someone who can support your brand across social media, email marketing, and customer communication while keeping everything organized and consistent. That is exactly what I do. I can manage content calendars, create branded email campaigns, handle customer inquiries, and maintain a professional voice across every touchpoint. What you will get: • Weekly social media planning and scheduling • Clean, branded email campaigns with performance tracking • Fast and professional customer support • Clear communication and reliable execution I’m comfortable with tools like Mailchimp, Klaviyo, Canva, Google Workspace, and social scheduling platforms. I’m also happy to offer a free trial so you can see if we’re a good fit before moving forward. Ready to start.
$250 USD in 30 days
3.8
3.8

Hi, I can help keep your new brand looking organised, responsive and consistent from the start. I’m comfortable managing the full mix you need: weekly content calendars for Facebook, Instagram and Twitter, clean branded email campaigns, list segmentation, performance tracking, and polite customer support with a 24-hour response standard. What I like about this role is that it is not just “posting content”. It needs someone who can notice brand risks early, keep replies accurate, track repeated customer questions, and turn the daily details into a smoother customer experience. One question: do you already have a brand voice/style guide, or would you like me to help shape that as we go? Happy to support this on an ongoing basis.
$350 USD in 30 days
4.2
4.2

Who is your primary target audience, and which market are you launching in? I can deliver weekly content calendars, branded email campaigns with performance reports, and responsive customer support that builds trust. Feel free to reach out if you'd like to discuss the project in more detail.
$477 USD in 30 days
3.7
3.7

Hello, With over a decade of experience in graphic design, branding, and full-stack website development, I'm fully equipped to provide exactly what your project needs. My skills extend beyond just creating engaging content but rather into understanding the entire digital landscape. This means I not only know how to compose an impactful caption for your social media posts or design clean emails, but also how to use analytics strategically to optimize your campaigns. Moreover, my commitment extends beyond delivery; it includes ensuring that your brand's voice is maintained consistently across all platforms. As someone who values punctuality and attention to details, you can always count on receiving weekly social media content calendars on time alongside 48-hour performance reports following every email campaign. Ultimately, my blended array of skills coupled with my dedication and proven reliability can help steer your brand into achieving its goals through maintaining a consistent public face and ensuring a happy customer base. I'm excited to be part of your growing team and contribute to making your brand truly stand out! Thanks!
$250 USD in 2 days
2.8
2.8

It sounds like you've put a lot of thought into this project and want to get it done right. I've successfully managed social media, email marketing, and customer support for similar projects. Understanding your goal of maintaining brand consistency and customer satisfaction is key. I see that you require a 24-hour response time for customer queries, which I can easily meet. With a proven track record in enhancing performance, security, and user experience, I am confident in handling these tasks effectively. Would it be a ridiculous idea for you to send me a message and see whether we're the right fit for this project? Kind regards, Curtley
$450 USD in 7 days
2.7
2.7

I understand you need a virtual assistant to support your new brand effectively. With my experience in customer support, I can ensure that all inquiries are handled promptly and accurately. For your social media management, I will help curate and schedule engaging content on Facebook, Instagram, and Twitter. My focus will be on writing clear captions and reacting swiftly to comments while maintaining the brand's voice. In email marketing, I will design clean, visually appealing emails and analyze metrics to optimize future campaigns. I am familiar with popular platforms, ensuring seamless integration with your style guide. I will provide weekly content calendars and send you detailed performance reports for each email campaign. Could you share more about your brand’s voice or any specific themes you want in your content? What tools are you currently using for customer inquiries? How frequently do you want performance updates for social media? I look forward to potentially joining your team and contributing to your brand's success.
$250 USD in 10 days
2.3
2.3

Hello, I am Khadija Amin, a seasoned Virtual Assistant with over 8 years of experience in Customer Support, Email Marketing, and Social Media Management. I have carefully reviewed your project requirements and am confident in my ability to handle the tasks effectively. For social media management, I will curate engaging content, schedule posts, and monitor interactions on various platforms. In email marketing, I will design visually appealing campaigns, manage lists, and analyze metrics for optimization. Additionally, I will provide prompt and accurate customer support to maintain customer satisfaction. With my expertise and attention to detail, I can ensure consistency in branding and customer communication. Please review my portfolio at https://www.freelancer.com/u/khadijaamin9 and let's discuss how I can contribute to your brand's success. Thanks, Khadija Amin
$490 USD in 2 days
2.3
2.3

Hello, Your project aligns well with my experience as a Virtual Assistant, and I'd be excited to support the launch and growth of your brand. I can help you maintain a consistent brand presence by managing your social media accounts, creating and scheduling engaging content, monitoring comments and messages, and identifying any issues that may require immediate attention. For email marketing, I'm comfortable working with platforms such as Mailchimp and Klaviyo. I can design clean, branded email campaigns, manage audience segmentation, monitor key performance metrics like open and click-through rates, and provide clear reports so we can continuously improve campaign performance. On the customer support side, I understand the importance of timely, accurate, and professional communication. I can respond to customer inquiries within your 24-hour target, manage support tickets efficiently, and document recurring questions to help build a comprehensive FAQ. I'm highly organized, detail-oriented, and committed to delivering quality work while ensuring your customers receive an excellent experience. I communicate fluently in English, learn new systems quickly, and work proactively with minimal supervision. I would love the opportunity to contribute to your growing team and help establish a strong, professional presence for your brand from day one. Thank you for your time and consideration. I look forward to discussing how I can support your business. Best regards, OLASHILE
$250 USD in 7 days
2.3
2.3

Tuchin, Ukraine
Payment method verified
Member since Dec 22, 2022
$15-25 USD / hour
$15-25 USD / hour
$30-250 USD
$750-1500 USD
$200-300 USD
₹12500-37500 INR
$30-250 USD
$25-50 USD / hour
€250-750 EUR
₹12500-37500 INR
₹600-1500 INR
$23.75 USD / hour
$2-8 USD / hour
₹75000-150000 INR
$8-15 USD / hour
$2-8 USD / hour
₹600-5000 INR
$250-750 USD
$6-10 USD / hour
£2-5 GBP / hour
$8-15 AUD / hour
$8-15 USD / hour
$10-30 USD
₹12500-37500 INR
$30-250 USD