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Dedicated Social Media Comment Moderator

Job Description

#THE POSITION#

We are currently looking for a Social Media (Facebook & Instagram) comment management specialist that has worked with e-commerce stores and is able to effectively communicate to customers according to our specifications. (Templates, personalized responses, filtering bad comments)

#ABOUT US#

We are a rapidly growing online e-commerce and marketing company building our superstar team that we would love to do business with years on end. Our top priority is to nurture a long lasting relationship with our team members and provide wonderful bonuses for great work done.

We're a small, passionate team distributed around the globe, which includes contractors, part-time team members, and full-time team members.

#SKILLS NEEDED#

Some of the skills you’ll need to have and/or develop include:

-Has worked with shopify dropshipping e-commerce stores in the past

-Solid understanding of navigating Facebook’s notifications/comments platform

-Must be able to perform detailed and personalized responses to better reinforce our brand’s image.

- Fluent in written English

- A keen attention to detail and the ability to make useful suggestions to continually improve our communication through facebook

- Create documentation, systems, and automations to improve efficiency system-wide.

#HOURS & PAY#

I’m hiring for a REMOTE position with a payment by hour contract. Once mutual trust and fit have been established, we have enough work to move to full-time. We will currently require 3-4 hours daily. Every day of the week will be available for work, please provide your availability.

Hours on a busy level can be up to 6-8 hours a day although to start

#EXPECTATIONS#

Great Communication Skills

I expect everybody on our team to treat both customers and fellow team members professionally and politely and honestly. Be able to communicate via voice calls for effective communication , as long you can communicate clearly, professionally and effectively.

As you are the front line contact with our customers, you will be given the opportunity to entice & persuade them to visit our webstore and make a purchase as that is our main goal for comment management. Payment bonuses will be granted & recognized with great work produced.

Extreme Ownership

We are a results-oriented business. I expect everybody on the team to take ownership of their tasks and duties, and to get results without complaining or making excuses. I'm always here to help everybody on our team and provide the support you need to do your job well, but I don't micromanage so you will be expected to deliver the results, and to do a careful job. (Please include the capitol of Denmark as the first word in your proposal)

OPEN DOOR POLICY

I ask that everybody on our team is honest and direct with each other. We embrace constructive criticism, we question authority and the standard way of doing things, and we constantly challenge each other to evolve and find better ways to do things.

Bringing problems and inefficiencies to our attention is ENCOURAGED and actually vital for our growth and evolution. We're all on the same mission to help our customers so mistakes, problems, errors, and criticisms are encouraged. If you're the kind of person who is shy to tell the boss that something is wrong or incorrect, this is not the position for you!

Thanks for your time!

Evner: Social Media Management, Kundeservice, Kundeservice

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Om arbejdsgiveren:
( 0 bedømmelser ) Bolton, Canada

Projekt ID: #26862730

25 freelancere byder i gennemsnit $12/time for dette job

(37 bedømmelser)
6.6
AnujKmrRai

Copenhagen Hi, I speak English fluently without any accent. Here is one of my voice recordings: [login to view URL] My English writing skills are very Flere

$10 CAD / time
(4 bedømmelser)
4.4
mnurullah1981

Copenhagen Hello there, I have been working five years in chat support, customer service, social media management, virtual assistant, web research and admin support tasks. I can support your customers according to y Flere

$8 CAD / time
(8 bedømmelser)
4.1
(5 bedømmelser)
3.7
volkovavanessa

Hello there, Hope you are doing well. After reading your project “Dedicated Social Media Comment Moderator“ description and requirements I believe my experience is a strong match for the responsibilities pertaining Flere

$12 CAD / time
(1 bedømmelse)
1.6
academicwrriter

Dear client, I am Esther. I have 4 years of experience in the ADMIN SUPPORT & SOCIAL MEDIA MODERATOR task. I am a Quick Learner, Problem Solver & Hard Worker. I will provide you with the following services: ✪ Page or Flere

$12 CAD / time
(0 bedømmelser)
0.0
kamrulhasannaim

capitol of Denmark-Copenhagen Dear Entrepreneur, I found your Job Description ,skill and Instruction is best match with me . I am Nazmul Hasan Nahid a Digital Marketer and i am kin in social media. In E-commerce custo Flere

$12 CAD / time
(0 bedømmelser)
0.0
vinodjayasudha

I am a Quick Learner, Problem Solver & Hard Worker. I will provide you with the following services: ✪ Page or group admin support ✪ Comment section handling ✪ Professional service What will you get from me? ✪ Quic Flere

$8 CAD / time
(0 bedømmelser)
0.0
iamlowiltoncsc

Hi Sir/Ma'am, Thank you for your job post "Dedicated Social Media Comment Moderator". Your company's involvement in customer service really matched my experiences and abilities. Honesty, integrity and dedication: the Flere

$12 CAD / time
(0 bedømmelser)
0.0
Onlinewebeexpert

COPENHAGEN EXCLUSIVE VIDEO FOR YOU- [login to view URL] I have invested my last 7+ years in Digital Marketing (Social media marketing, Content writing, Graphic Designing, Website development).I am a Digital Flere

$8 CAD / time
(0 bedømmelser)
0.0
noshad99

I have worked as customer service representative and social media account manager for different businesses across the world and I know how convince and respect clients. We can discuss if contact me with detail. Thank y Flere

$8 CAD / time
(0 bedømmelser)
2.4
Mayche06

Dear Hiring Manager, I am from the Philippines and my previous office-based employment was last September 2015 in Singapore as an HR Assistant, Accounts Payable Assistant, and Admin Assistant. Thus, somehow, I believe Flere

$12 CAD / time
(0 bedømmelser)
0.0
junayedsakib57

Hello, Thanks for the invitation. It'll be a great pleasure to meet you. You can tell me more about your business. I'm the man you're looking for. I have a good sense in brand promoting and post creating. The experie Flere

$12 CAD / time
(0 bedømmelser)
0.0
rajputnidhi0926

I am a social media infleuncer and alwys active on social media platform. hope you like my work . Regards Nidhirawat Relevant Skills and Experience Social media scrolling

$33 CAD / time
(0 bedømmelser)
0.0
hopistamaryann

I am writing to apply for the Social Media Manager. I have a tactical execution and attention to detail. I can create,observe and respond to conversation within your brand community. Relevant Skills and Experience I d Flere

$13 CAD / time
(0 bedømmelser)
0.0
edwinjrgayo

I have more than a decade of professional work experience both locally and internationally, in a front facing and voiced/non voiced roles in the fields of Customer Service, Sales and Marketing, Technical Support, Banki Flere

$10 CAD / time
(0 bedømmelser)
0.0
$8 CAD / time
(0 bedømmelser)
0.0
hazelnut121187

Hi! This is Giselle! As I've read the project offer, I can understand that I will need to communicate with customers which I am already doing with my current job. I am willing to developed the skills requirement you h Flere

$13 CAD / time
(0 bedømmelser)
0.0
ujjwalpathak404

Hello I am ujjwal pathak from India and looking at your work and i am interested in your work give me a chance for doing work

$13 CAD / time
(0 bedømmelser)
0.0
Iteoluwaabiola01

I am a native English speaker, and I would love to be a part of this project. Hello, My name is Iteoluwa. I believe am the perfect candidate for this position I have experience in managing a Facebook page. I have be Flere

$10 CAD / time
(0 bedømmelser)
0.0