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I need an experienced ServiceNow engineer to dive into my existing instance, analyse how it is currently set up, and then fine-tune it so the platform runs smoothly, is easy for end-users, and scales with future business demands. The work spans a full review of current configurations, identifying redundant or conflicting customisations, and recommending best-practice improvements. Once we agree on the roadmap, you will implement the approved changes directly in the instance—whether that means refining core processes such as Incident, Change, or Asset, creating new forms and UI policies, or scripting custom business logic and integrations. All changes must follow ServiceNow’s update-set methodology so nothing is lost between dev, test, and prod. Deliverables • A concise assessment document outlining quick wins and longer-term enhancements • Clean, well-commented update sets (or application files) that capture every change • User and admin knowledge-transfer session so my team is comfortable maintaining the new setup Success is measured by faster ticket handling, happier end-users, and a configuration that passes a final peer review without generating upgrade conflicts. If you are comfortable working directly in our instance, following ITIL best practices, and documenting your work clearly, let’s start.
Project ID: 40553341
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12 freelancers are bidding on average ₹7,458 INR for this job

Hello, I can help fine-tune your ServiceNow instance to eliminate redundant customizations and scale your operations. I have extensive experience auditing existing ITSM configurations, identifying script conflicts, and optimizing core modules including Incident, Change, and Asset Management .For your deliverables, I will conduct a comprehensive health check to produce a structured assessment document outlining quick wins and long-term architectural enhancements. I will implement all approved optimizations—such as refining UI policies, streamlining Client Scripts/Business Rules, and building clean integrations—strictly adhering to ServiceNow's update-set methodology to ensure seamless deployment across dev, test, and prod. Finally, I will deliver well-commented update sets and conduct a thorough knowledge-transfer session so your team can maintain the optimized setup confidently. I follow ITIL best practices to ensure high configuration standards that prevent future upgrade conflicts
₹7,000 INR in 7 days
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As an experienced ServiceNow engineer, I understand the key aspects that are critical to leveraging the platform's full potential. With my proficiency in Process Automation, I can swiftly dive into your existing ServiceNow instance, conduct a thorough review and analysis to identify redundant or conflicting customisations, and then confidently recommend best-practice improvements tailored specifically for your company's needs. I have a track record of not only identifying areas for improvement but implementing updates that deliver measurable results. My understanding of ServiceNow’s update-set methodology ensures that no changes are ever lost between dev, test, and prod. This will enable me to prepare clean, well-documented update sets that capture every change made in the instance. Moreover, I believe knowledge transfer is crucial for successful implementation and maintenance. To ensure everything we accomplish together is fully understood, I will provide comprehensive user and admin training sessions so your team feels confident maintaining the new setup. By choosing me, you're not just getting an expert in your ServiceNow platform needs but also a partner committed to the long-term success and future scalability of your business operations.
₹7,000 INR in 7 days
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Hi there, I'm confident in my ability to optimize your ServiceNow instance for efficiency and scalability, leveraging my background in process automation along with expertise in system analysis and ITIL best practices. I understand the importance of a smooth configuration that enhances end-user experience and aligns with future demands. I will conduct a comprehensive review to identify quick wins and solutions for complexity, delivering clearly documented updates that ensure seamless transition between development, testing, and production environments. Working directly in your platform, I will implement the agreed roadmap, creating a more intuitive and reliable setup. Let’s connect to detail the steps and schedule the initial assessment. I look forward to helping your team harness the full potential of ServiceNow. What specific improvements do you prioritize for the ServiceNow platform to meet your current and future needs? Thanks, Rahul
₹1,500 INR in 1 day
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Greetings ! Our team, led by me, Bulbul, has a rich proficiency in providing ServiceNow engineering support to various organizations. This scope of experience results from our dedication to not only garnering the necessary technical skills but also committing ourselves to comprehend each client's unique vision thoroughly. We understand that you are seeking an engineer who can improve your existing instance by removing any redundant or conflicting customizations, while keeping scalability and end-user experience in mind." A critical aspect of this project is to ensure every adjustment follows ServiceNow’s update-set methodology. Our team is well-versed in this process, a skill that assures nothing is lost between development, testing, and production phases - thereby reducing delays and avoiding complications associated with future upgrades. Additionally, our change log system comprehensively documents each modification made for easy reference and maintenance techniques. In the end, our goal is to help you provide faster ticket handling, increase user satisfaction levels and ensure your configuration easily adapts without conflicts in any future upgrades. Our penchant for working directly in the client's instance along ITIL best practices demonstrates our commitment to ensuring you achieve that success point. Let us use our skills in documentation and streamlined approach in your favor to enhance your processes and configurations
₹7,000 INR in 7 days
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We recently helped a client achieve significant improvements in their ServiceNow instance, streamlining processes and enhancing user experience. We can help you achieve a smoothly running platform that scales with future business demands. Our expertise lies in reviewing current configurations, identifying redundancies, and implementing best-practice improvements. With our experience in refining core processes and scripting custom business logic, we ensure that all changes follow ServiceNow's update-set methodology. Although our Freelancer profile is new, we are not new to delivering quality work. We offer a reduced introductory rate to focus on earning strong reviews and long-term clients. The worst that can happen is you get a clear plan for the project. Regards, Kian Tonitz
₹7,000 INR in 7 days
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Hello, I am a ServiceNow Developer/Admin with experience in ServiceNow configuration, customization, and ITSM processes. I can help you review your existing ServiceNow instance, identify configuration issues, unnecessary customizations, and provide recommendations for improving performance and maintainability. My work includes: * Incident, Change, and Service Catalog review * Client Scripts, Business Rules, UI Policies * Form and workflow improvements * Configuration analysis and documentation I will follow ServiceNow best practices and provide clear findings with recommended solutions. I am ready to understand your current setup and help improve your ServiceNow platform. Thank you.
₹7,000 INR in 7 days
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Hi! I have 6 years of experience as a ServiceNow Engineer, with strong expertise in ServiceNow development, administration, customization, integrations, workflows, scripting, and ITSM modules. I also have hands-on experience working as a freelance technical consultant, delivering end-to-end ServiceNow solutions for clients. I’d be happy to discuss your requirements and help with your project. Please let me know the details, and we can get started.
₹12,500 INR in 7 days
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Hey I’d be glad to help optimize your ServiceNow instance. I have hands-on experience with ServiceNow administration and development, including Incident, Change, Asset Management, CMDB, Business Rules, Client Scripts, UI Policies, Flow Designer, Script Includes, integrations, and update set management. I’ll begin by reviewing your current configuration to identify redundant customizations, performance bottlenecks, and potential upgrade conflicts. Based on the assessment, I’ll provide practical recommendations and implement the approved improvements following ServiceNow and ITIL best practices. All changes will be delivered through clean, well-documented update sets, ensuring a smooth promotion from development to test and production. I’ll also document the work completed and conduct a knowledge transfer session so your team can confidently maintain the platform going forward. My focus is on creating a scalable, maintainable, and user-friendly ServiceNow environment that improves operational efficiency and end-user experience. I’m available to start immediately and would be happy to discuss your current setup, goals, and priorities. Looking forward to working with you!
₹7,000 INR in 7 days
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I am an experienced ServiceNow engineer ready to dive directly into your instance to eliminate technical debt, optimize your core ITSM processes (Incident, Change, and Asset), and deliver a smooth, scalable user experience. I will begin with a comprehensive technical assessment to isolate conflicting customizations and outline immediate "quick wins," followed by the development of clean, well-commented logic and intuitive UI policies aligned with ITIL best practices. By strictly adhering to the standard update-set methodology, I ensure flawless, upgrade-safe migrations across your Dev, Test, and Prod environments, culminating in a thorough knowledge-transfer session so your internal team can confidently maintain a high-performing platform that passes peer reviews with zero future upgrade conflicts.
₹7,000 INR in 7 days
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Hi Dear, I am Aman and I am looking for an opportunity as a ServiceNow Developer. Please let me know if there are any work Related to Servicenow Development suitable for my profile. Thank you.
₹7,000 INR in 7 days
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Hi, I would be happy to help optimize your ServiceNow instance. I have 5+ years of hands-on experience as a ServiceNow Developer working across ITSM, ITOM, CMDB, Asset Management, Flow Designer, scripting, integrations, and platform enhancements. I can review your current configuration, identify redundant customizations, improve processes, and provide best-practice recommendations to make the platform scalable, efficient, and user-friendly. I will implement approved improvements using ServiceNow update-set methodology, ensuring clean deployments across environments. My experience includes Incident, Change, Service Catalog, CMDB, UI Policies, Business Rules, Client Scripts, Script Includes, automation, and REST/SOAP integrations. I will also provide clear documentation and knowledge transfer so your team can easily maintain the improved setup.
₹7,000 INR in 7 days
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Gurugram, India
Member since Jul 1, 2026
€8-30 EUR
₹12500-37500 INR
$25-50 USD / hour
$25-50 USD / hour
₹600-1500 INR
₹600-1500 INR
$30-250 USD
₹12500-37500 INR
₹12500-37500 INR
€30-250 EUR
₹12500-37500 INR
€30-250 EUR
€8-30 EUR
$30-250 USD
€8-30 EUR
€30-250 EUR
₹12500-37500 INR
₹600-1500 INR
$25-50 USD / hour
$30-250 USD