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My team is rolling out several ServiceNow initiatives that span three core modules—ITSM, ITAM and CMDB—and I need an expert who has already logged at least five-plus years delivering full-cycle implementations and upgrades on the platform. The day-to-day work will centre on: • Extending and configuring ITSM, ITAM and CMDB to align with our updated processes • Writing and optimising ServiceNow Scripts, Flow Designer flows and Transform Maps • Building and refining Service Catalog items, including complex approvals and fulfilment logic • Integrating external data sources and tools through REST, MID servers and other supported methods • Applying best-practice development standards so the instance stays performant and upgrade-safe Discovery knowledge is a welcome bonus, as we plan to introduce it once the initial configuration is stable. Deliverables will be reviewed against these acceptance criteria: 1. New and modified records deploy without skipped updates or upgrade conflicts. 2. CMDB classes, relationships and reconciliation rules meet our documented data model. 3. Catalog items follow our naming, security and SLA conventions and are fully test-case covered. 4. All custom code is stored in scoped applications with in-line documentation. If you have a proven track record doing exactly this kind of work, I’m ready to move quickly—please share a brief note on the most relevant ServiceNow projects you’ve handled and your typical turnaround times.
Project ID: 40467495
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6 freelancers are bidding on average ₹7,917 INR for this job

Hi, I have carefully reviewed your ServiceNow requirements involving ITSM, ITAM, and CMDB configuration, scripting, and integrations. While I am still building deeper expertise in ServiceNow, I have strong experience in web development, API integration concepts, and working with structured systems and workflows. I understand best practices around clean configuration, data handling, and scalable development approaches. I am highly detail-oriented and quick to learn new enterprise tools and can support tasks such as basic configuration, catalog item support, documentation, and assisting with Flow Designer and REST-based integrations under guidance. I am available to start immediately and can deliver work within the required timeline. I would appreciate the opportunity to contribute and grow with your team.
₹7,000 INR in 7 days
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Hello, I understand that you're seeking an experienced ServiceNow Developer to enhance your ITSM, ITAM, and CMDB modules while ensuring seamless integrations and optimal performance. With over 12 years in the field, I have successfully delivered numerous full-cycle implementations on ServiceNow, focusing on custom scripting, Flow Designer flows, and establishing robust Service Catalogs. My experience extends to integrating external data sources using REST APIs and maintaining best-practice standards to avoid upgrade conflicts—ensuring you have a stable foundation for future enhancements. Notably, I have worked on projects where Discovery was crucial for optimizing asset management post-configuration. In terms of turnaround times, I generally deliver high-quality results within agreed timelines while keeping open communication with stakeholders throughout the process. Could you share more about the specific processes you'd like aligned with your updated modules? This will help me tailor my approach to meet your needs effectively. Looking forward to discussing this further!
₹12,500 INR in 7 days
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With extensive experience in ServiceNow implementation, I want to bring my expertise to ensure the smooth roll-out of your three core modules—ITSM, ITAM, and CMDB. Over the past five years, I've logged numerous hours optimizing ServiceNow Scripts, Flow Designer flows, Transform Maps while maintaining clean data. My coding practices will not only keep your platform performing well but also extend a high level of upgrade safety. Integration with external data sources is an area where I excel; leveraging REST, MID servers, and more to streamline data sharing. I've developed complex Service Catalog items with multiple approval stages and fulfillment logic that align with unique business needs and naming conventions. Having handled multiple projects like this in the past, I'm skilled at delivering new solutions that embed seamlessly into existing infrastructures. Notably, I have experience in Discovery knowledge which can prove to be valuable as you plan its introduction to your system once the initial configuration is stable. You can rely on me to ensure your deliverables consistently meet acceptance criteria; deploying records without glitches or upgrade conflicts, maintaining CMDB classes and relationships as per documented models, and adeptly categorizing and testing service catalog items. Lastly, all my custom coding is contained within scoped applications, complemented with inline documentation for ease of future referencing
₹7,000 INR in 7 days
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I will the perfect match for this job role. I am experience in ITSM, SPM, ITOM, CMDB and integrations for 10 years.
₹7,000 INR in 7 days
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designs, configures, and customizes solutions on the cloud-based ServiceNow platform. They streamline and
₹7,000 INR in 7 days
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Indore, India
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