We're looking for a special, qualified individual to work with an LA-based real estate team, as their Listings and Closings manager. This individual will be more than the title indicates. The team cannot operate without this position filled. Part project manager, part data entry whiz, part sales team whisperer, part office manager, part "fixer," this individual will figuratively and literally keep the lights on. You will be required to manage the following activities:
o Own the project management and communication responsibilities associated with the team's main revenue and client engagement workstreams:
1. Listings/Property & Home Sales for sellers:
a. Specific focus on pre-closing, closing and post-closing processes and coordination of info/data between each member of the team
2. Property/Home Searches for buyers:
a. Specific focus on pre-closing, closing and post-closing tasks and activities, as they relate to the company's established best practices, and require coordination between team members, eliciting key deliverables and data, etc.
3. In-bound and Out-bound Referral Opportunities
o Obtain and enter client and “affiliate agent” contact information and maintain/augment the company’s CRM system/file structure, be the owner of the addition of new content records, manage merge/purges for data hygiene purposes, assist the property marketing team with list segmentation for various email campaigns and communication initiatives, etc.
o Produce Business Tracker Updates
o Produce Action Plan Updates
o Coordinate with all parties of escrows, ensuring that key transactions move forward expediently and in compliance with CA real estate and financial services guidelines
o Set up, coordinate, and manage property photo shoots and showings. Ensure that existing company photographers have everything that they need for pre-production and production tasks. Ensure that both public/consumer and agent-only showings are properly planned and staged. Make sure that nothing gets in the way of capturing and then using great imagery showing off client properties in the best light possible
o Administrative activities—facilitate communications to the Business Manager and perform key company tasks, as needed. Be the owner and manager of all administrative projects, best practices implementation, compliance/legal “to dos,” etc.
o Know instinctively when an extra effort is needed to “bring the task or deliverable across the goal line.” Look for ways to solve problems or roadblocks, rather than allowing a problem or roadblock to let things grind to a halt. Be business savvy enough to wear more than one traditional hat, and go get what is needed to move forward, even if you have to create a little magic at times. Be the “iron fist with a velvet glove on it.” In other words, get things done without usurping team members’ authority or running over them
Requirements for consideration for this position are as follows:
o Must live close to LA/BH, Position may start remotely, and then could evolve into a hybrid or in-office position, as the world gets back to normal
o 3+ years of residential real estate experience as a project manager, office manager or other relevant position
o CRM experience
o Data entry and report creation experience
o Experience supporting a real estate sales team
o Use of/familiarity with Project Management software/tools (such as Basecamp)
o Accounts Payable and Receivable knowledge, in order to make sure that everything in accounting is running smoothly/on time
o Microsoft Office and/or Google Sheets experience
o Ability to create presentations using preferred tools/platforms (Prezi, Milanote, etc.)
Compensation may begin as a monthly fixed fee, and then evolve into a full time salaried position (TBD). No hourly arrangements. We look forward to hearing from you ASAP!