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Customer Service Representative

Palantir Technologies, Inc. is a private American software and services company headquartered in Palo Alto, California which specializes in big data analysis.

Founded in 2004 by Peter Thiel, Nathan Gettings, Joe Lonsdale, Stephen Cohen and Alex Karp, Palantir's original clients were federal agencies of the USIC. It has since expanded its customer base to serve state and local governments, as well as private companies in the financial and healthcare industries.

Responsibilities:

Manage large amounts of incoming calls

Generate sales leads.

Identify and assess customers’ needs to achieve satisfaction.

Build sustainable relationships and trust with customer accounts through open and interactive communication.

Provide accurate, valid and complete information by using the right .

Meet personal/customer service team sales targets and call handling quotas.

Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.

Keep records of customer interactions, process customer accounts and file documents.

Follow communication procedures, guidelines and policies.

Take the extra mile to engage customers.

Evner: Forretnings Planer, Research

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Om arbejdsgiveren:
( 0 bedømmelser ) Columbus, United States

Projekt ID: #19399450

4 freelancere byder i gennemsnit $24/time for dette job

topacademics

Palantir Technologies, Inc. is a private American software and services company headquartered in Palo Alto, California which specializes in big data analysis. Founded in 2004 by Peter Thiel, Nathan ... Read More

$27 USD / time
(636 bedømmelser)
8.3
josephkirkmaling

With enthusiasm, I apply for the customer care position having been a proponent for similar tasks in the near past. I am willing to work for 25 USD per hour. My skills in business plan writing and research learned f Flere

$25 USD / time
(1 bedømmelse)
1.6
$22 USD / time
(0 bedømmelser)
0.0
$22 USD / time
(0 bedømmelser)
0.0