IT Service Delivery Manager, Barcelona, IAM, VMware, Prince2, ITSM, HP, Networks

We are currently looking for a motivated and experienced Service Delivery Manager with solid IT experience to join our team on a Freelance basis in Barcelona and participate on global customer projects. The candidate will need to manage multiple projects concurrently and deliver for world leading clients.

Tasks and Responsibilities:

- Manage and represent the customer project from start-up to completion

- Plan and organize the project, allocate internal and/or external resources to accomplish project tasks

- Assume responsibility for achieving the project objectives

- Manage quality, timeliness and cost of the deliverables

- Maintain control over the project’s status and budget

- Report project status and issues where help is needed to the Steering Committee

- Act as 'middle man' between D-ploy and our clients.

- Initial assessment of the project needs

- Project charter preparation

- Deliver projects on time and in budget

Skills and Requirements:

- Fluent in English – oral and written

- BS or MS in Business Administration Computer Science or Engineering preferred

- At least 7 years’ experience in IT Project Management

- IT Service Management experience (ITIL – Change, incident order management, etc.) preferred

- Experience within Networks, Telecoms expense management, and Proxy/internet

- Good awareness of IT Services in general

- GxP knowledge preferred

- Experience with MS Office Tools, MS SharePoint and MS Project

- Team work in a challenging IT environment

- Proficient with Project Management methodologies, e.g..Prince2

- Ability to work in an International as well as multicultural environment

- Good written and verbal communication skills

- Flexibility and experience in prioritizing tasks

- Ability to deal with variable workload

- Demonstrable cooperation skills within a global matrix organization.

- Outcome-driven mindset.

- Budget management and negotiation skills

Evner: Cisco, Netværksadministrator, Projekt Ledelse, Research Writing, Teknisk Forfatning

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Om arbejdsgiveren:
( 0 bedømmelser ) Switzerland

Projekt ID: #16477685