My Project -- 2

This project aims to design and develop a multi-tenant, multi-layered, multi-currency ferry booking and operations management platform that supports the complete lifecycle of ferry services — from strategic trip planning and pricing at the company level to end-customer ticketing, boarding, and financial reconciliation. The platform will enable the system administrator to create and manage multiple ferry-operating companies, each with its own isolated environment, subdomain, and customizable configuration. Within each company, the system manages commercial and operational relationships across the full agent hierarchy (company, marine agents, commercial agents, selling agents, and salesmen), while also supporting direct B2C customer interaction. Core functions include: • Sales & Pricing: Centralized price setting at company level with cascading commissions, markups, and discounts across B2B agent layers, plus enforcement of refund/reissue/void/no-show rules. For B2C, markups, discounts, and promotions also apply, but all transactions affect only the company ledger. • B2B vs B2C Workflows: o B2B bookings validate credit limits and quotas, lock availability at confirmation, and cascade ledger postings across all layers (company → marine → commercial → selling → salesman). o B2C bookings require full passenger/cargo/vehicle details before submission, generate a Booking Request ID for payment reference, and remain in pending status until an admin confirms payment. Only at confirmation are invoices created, quotas allocated, and travel documents issued — with all postings contained strictly within the company ledger. • Check-In & Boarding: End-to-end management of passenger, vehicle, and cargo validation, manifests, excess baggage, and real-time boarding control, with full audit trails. • Financial Management: Automatic journal entries for every B2B transaction across layers, while B2C flows consolidate under a dedicated company-level B2C ledger. Settlement workflows include credit/quota enforcement, salesman receipts, and manual journal entries with approval. • Multi-Currency & Exchange Rates: Sales recorded in company’s base currency, with payments, receipts, and settlements possible in multiple currencies. Exchange rates are centrally managed with timestamp precision for audit compliance. • Responsive Design: All public-facing and internal system interfaces (websites, booking engine, B2B and B2C portals, administration dashboards) shall be developed with a fully responsive design, ensuring proper usability and layout across devices including desktops, tablets, and mobile phones, without the need for separate applications. • Website & Booking Engine: o Home Page: Search engine for passengers, cargo, and vehicles; special offers & promotions; company logo & banner; social media links (WhatsApp, Facebook, LinkedIn). o About Us & Contact Us Pages: Populated dynamically from the company profile (who we are, vision, mission, address, phone, email, map, social links). o Dynamic Content: All website information and images (logo, branding, offers) are derived from the system, ensuring consistency and central control.

Project ID: 39728313