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We're seeking an organised individual to provide operational and administrative support for a pilot. The pilot will be for a service, accessible through an app, enabling local mothers to share domestic capacity. The end-to-end is entirely novel, and the founder is a mother building to solve a problem she and all mothers she knows faces. The pilot will have between 20 and 50 mothers in London, and is highly sensitive work. The ideal person will really resonate with the sound of this project and be compassionate, patient and mentally astute. Key tasks include: - Supporting activities surfaced within the user journey of the pilot - Supporting manual the activity of "doing what the app will do" to gather learns and requirements that will then be captured and scoped for later builds and integration before launch. - Handling communications related to the pilot's schedule and needs - Supporting on insight gathering and proactive research. Ideal skills and experience: - Proven administrative skills - Excellent communication abilities - Experience running and being a key member of tightly run, complex projects If you are reading psychology and/or sociology, this would be a huge plus. We are very early. This pilot is to demonstrate what we know can be possible so our budget is very modest. However, exposure to genuinely new approaches to addressing some systemic challenges is high, and we would love to be able to retain the right person as we grow, launch, and secure funding.
Project ID: 40521936
4 proposals
Remote project
Active 6 days ago
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4 freelancers are bidding on average ₹20,125 INR for this job

Hello, Your project immediately stands out because it is focused on solving a real-world challenge faced by mothers through a thoughtful and community-driven approach. I would be excited to support a pilot where careful execution, empathy, and attention to detail are just as important as operational efficiency. I have experience providing administrative support, coordinating stakeholders, managing communications, documenting processes, conducting research, and supporting early-stage initiatives where workflows are still evolving. I am comfortable working in ambiguous environments, identifying patterns, gathering insights, and helping transform manual processes into structured systems that can later be scaled. I can assist with participant coordination, day-to-day operational tasks, pilot communications, schedule management, documentation, feedback collection, insight gathering, and proactive research. I understand the importance of confidentiality, patience, and professional communication when working with a sensitive user group. Key strengths: • Administrative and operational support • Process documentation • Research and insight gathering • Stakeholder communication • Pilot coordination • Attention to detail and discretion Similar support and operations projects: On request I would love to learn more about the pilot and contribute to building a meaningful solution that has the potential to create lasting impact for families and communities.
₹18,000 INR in 15 days
3.0
3.0

"Hello. I’m a dedicated and results-driven freelancer from South Africa with a strong focus on delivering high-quality work that helps clients achieve real results. I take the time to fully understand each project’s goals, communicate clearly throughout the process, and provide solutions that are both professional and reliable. Your project for Pilot Administrative Support perfectly aligns with my skills and expertise. My adaptability, professionalism, and ability to work on user-friendly systems make me an ideal candidate. While I am new to freelancer, I have tons of experience and have done other projects off-site. I’m confident I can help you build a polished, high-converting system that supports your business goals. I’d love the opportunity to discuss your project further and see how I can contribute. Regards, Byron Walbrugh"
₹18,750 INR in 7 days
0.0
0.0

Running a pilot with 20–50 mothers handling sensitive scheduling and communications — that needs someone who won't drop the ball on the details. My background is operational support and admin: keeping things structured, flagging issues before they escalate, and documenting workflows so nothing gets lost when the team grows. - Handling scheduling, comms coordination, and calendar management without friction - Manual documentation of user journey insights and requirements capture - Proactive research support to surface what the app needs to replicate Quick question: is the pilot London-based only, or will there be remote coordination involved too?
₹25,000 INR in 5 days
0.0
0.0

We've just completed a similar project. We recently helped someone achieve a similar objective and outcome. Explain how we can help them achieve their goal with a professional and reliable solution. I have completed many projects outside Freelancer.com and am currently offering discounted rates to build my reputation here. Payment is only required if the final work meets the agreed scope and requirements. I'd love to chat about your project! The worst that can happen is you walk away with a free consultation. Regards, Jabu.
₹18,750 INR in 7 days
0.0
0.0

Jaipur, India
Member since Jun 7, 2026
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