I gang

Customer support and public relations

We are in the process of migrating several websites to a new architecture. We need a person to answer emails, contact affliates and inform them about the changes, offer support for clients based on a predefined scheme. The websites are about MMORPG games so any experience in that direction or in advertising is a plus. You need to write english impecable, polite and with style.

Basically you will have to read and answer emails and guide clients through the same process in case they have unclarities, centralize bug reports, contact members to request that they comply to our new requirements and send back polite emails. You need to be a very organized person and keep track of communication and preferences of each client (mostly a simple notes file will do for that purpose)

Emails should be answered fast. The volume of work is reduced (maybe 1-5 emails per day in avg with large periods of no activity and short periods of mass emailing (20-30) ) but requires high availablility and good organizing of contacts. We need a dedicated person to manage this independently from our current development team in order to filter customer relations work from the things that really require the dev team to answer. Nothing special.

This might end up to be a permanent job and extend to other things more orientated to project management

Please quote on a two weeks period (half a month) as this will be the test period we are willing to pay before deciding to work with someone as a dedicated job.

Færdigheder: Kundeservice, Markedsføring, Projekt Ledelse, Teknisk Support, Virtuel Assistent

Se mere: test games job, public websites for advertising, public advertising websites, need public relations, job support, advertising mass, public relations job, contact customer support, public relations websites, Support, migrating, mass communication, manage customer, good dev, games dev, customer support work, customer management, customer job request, case for support, back end support, good customer support experience, pay mass emails, avg volume, dev client, test support

Om arbejdsgiveren:
( 4 bedømmelser ) Bucharest, Romania

Projekt-ID: #946366

Tildelt til:

shubhamsoft

Hi, Please check the PMB for more details. thanks

$30 USD in 15 dage
(17 bedømmelser)
4.4

32 freelancers are bidding on average $196 for this job

photoshopkiller

Hello sir, Have you checked my PM?

$201 USD in 365 dage
(3 bedømmelser)
4.5
yugalgoyal

Hello Sir/Maam, We offer high quality work at most affordable rates. Please see PMB for our expert samples and [url removed, login to view] is an easy job for us.

$1500 USD in 30 dage
(1 bedømmelse)
2.5
feliciaoates158

Greetings! Would love to be part of the project and to have the opportunity to prove myself on your 2 week trial!Thank you for checking your PMB.

$150 USD in 14 dage
(2 bedømmelser)
2.2
fastwork

Hi, Ready to start ASAP. Please refer PM for further details.. Thanks..

$50 USD på 1 dag
(2 bedømmelser)
2.0
supto42

I am the right person with experience.... check pm

$176 USD in 7 dage
(0 bedømmelser)
0.0
amith2009

This project needs a lot of time

$129 USD in 60 dage
(0 bedømmelser)
0.0
ravenshield

Fast and accurate! 4H (Honest, Hardworking, Humble, Humility)

$150 USD in 15 dage
(0 bedømmelser)
0.0
sdracopol

I worked for 5 years in gaming industry, please check the private message.

$200 USD in 15 dage
(0 bedømmelser)
0.0
mobnew

Sir, I am very interested to provide Customer support for you.

$700 USD in 7 dage
(0 bedømmelser)
0.0
jenoloo

Few hours a day for two weeks or a month is not a problem

$200 USD in 6 dage
(0 bedømmelser)
0.0
korr67

ready to start

$100 USD in 15 dage
(0 bedømmelser)
0.0
ahbzie

Hi, I am interested in becoming your customer service professional. I have an extensive knowledge in the customer service industry especially in email handling. I have been in the industry for 4 years now and I am v Mere

$70 USD in 10 dage
(0 bedømmelser)
0.0
jamiedinesh

Hi there please see pmb for more info cause i am very interested to work for you thanks

$100 USD in 10 dage
(0 bedømmelser)
0.0
workb

Hi, please check PMB for details. Thanks

$180 USD in 15 dage
(0 bedømmelser)
0.0
jharahuljha2011

i did similer kind of work priviously devbeloped softwres as welll as similer application for different companies please check your mail box. thanks

$200 USD in 25 dage
(0 bedømmelser)
0.0
GregSexton

hello!I Would love to be part of the project and to have the opportunity to prove myself on your 2 week trial!Thank you for checking your PMB.

$150 USD in 3 dage
(0 bedømmelser)
0.0
Ozanax

Dear Sir, i am interested into this project and having a proven experience of customer service for more than 5 years, i can be of immense value for your project on long term basis.

$256 USD in 15 dage
(0 bedømmelser)
0.0
spasha

Please check your PM

$100 USD in 15 dage
(0 bedømmelser)
0.0
mediapromoter

Hello, I have sent you a private message with the details.

$30 USD på 1 dag
(0 bedømmelser)
0.0
Contentwriterz

please check pmb.

$75 USD in 15 dage
(0 bedømmelser)
0.0