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# SaaS Product Expert Needed – Full Product Audit (Shopify-like Platform) We are building a large multi-tenant SaaS eCommerce platform similar to Shopify. We are **NOT** looking for a developer to write code. We are looking for a highly experienced **Product Manager, SaaS Consultant, Product Analyst, or Solution Architect** who has worked on complex SaaS products before. Your mission is to perform a **complete product audit** and identify everything that can be improved before launch. ## Scope of Work You will review the entire system from an end-user and business perspective, including: ### 1. Product Workflow Audit * Review every feature from start to finish. * Analyze all user journeys. * Check whether the workflow is logical and intuitive. * Identify bottlenecks, unnecessary steps, and confusing processes. * Recommend better workflows where appropriate. ### 2. UI / UX Audit * Review every screen. * Check whether users can easily understand the interface. * Identify confusing layouts or poor navigation. * Suggest improvements for usability and onboarding. * Recommend UI consistency improvements. ### 3. Feature Audit * Identify missing features expected in a modern eCommerce SaaS platform. * Compare the platform with industry leaders such as Shopify. * Suggest improvements that would increase usability and business value. ### 4. Business Logic Review * Validate the business processes. * Review permissions, settings, and operational flows. * Identify edge cases and missing scenarios. * Point out potential operational issues before launch. ### 5. Quality & Consistency Review * Detect duplicated functionality. * Identify unnecessary complexity. * Find inconsistencies between modules. * Review naming conventions and terminology from a user's perspective. ## Deliverables A professional audit report including: * Critical issues * Medium priority issues * Minor improvements * Missing features * UX recommendations * Workflow recommendations * Suggested redesigns (where necessary) * Prioritized action list before launch Every finding should include: * Description * Why it is a problem * Recommended solution * Priority (Critical / High / Medium / Low) ## Requirements Please apply only if you have experience with: * Shopify or similar SaaS platforms * Complex business applications * Product Management * Product Analysis * UX Review * Software Architecture * SaaS Product Consulting When applying, please include: * Similar projects you audited * Your methodology * Estimated time required * Sample reports (if available) **Important:** We are NOT looking for an automatically generated checklist or generic report. We expect a deep, manual review with practical recommendations based on real SaaS product experience.
Project ID: 40603290
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121 freelancers are bidding on average $200 USD for this job

Hello Greetings, After reviewing your project description, I feel confident and excited to work on this project for you. But I have some crucial things and queries to clear up. Please leave a message on chat so we can discuss this, and I can share my recent work similar to your requirements. Thanks for your time! I look forward to hearing from you soon. Best Regards.
$250 USD in 4 days
7.1
7.1

With over a decade of experience designing and managing complex SaaS platforms, I believe I'm the perfect fit for your eCommerce product auditing needs. My extensive skill set in Software Architecture, Testing, and UX paired with my familiarity with Shopify and similar systems gives me an intimate understanding of what it takes to build and manage a successful digital business like yours. In my previous work, I've always adhered to a meticulous methodology that involves conducting deep, manual reviews to distill actionable insights that align with specific business objectives. I've successfully identified bottlenecks, eliminated unnecessary complexities and recommended workflow improvements that have significantly improved both usability and overall value for diverse clients. My reports are always comprehensive, prioritized and solution-oriented.
$250 USD in 7 days
6.4
6.4

Hey there, Building a Shopify-like SaaS platform means every workflow has to make sense from the first click to daily operations. I can review your product from both the user and business perspective and deliver practical recommendations instead of a generic checklist. I'll audit complete user journeys, onboarding, store setup, settings, permissions, billing flows, navigation, feature discoverability, and cross-module consistency. I'll also compare the experience against modern eCommerce SaaS platforms to identify missing functionality, confusing workflows, edge cases, and opportunities to simplify the product. The final report will prioritize every finding by severity and include a clear explanation of the issue, why it matters, the recommended solution, and what should be addressed before launch. My focus is helping you release a platform that feels intuitive, scalable, and ready for real merchants. If you already have staging access or recorded walkthroughs, I can begin the audit immediately. Let's discuss your launch timeline and define the review scope so I can provide a structured action plan with the highest impact improvements first. Best Regards, Tilal
$200 USD in 7 days
6.3
6.3

Hi! I understand you're looking for an experienced SaaS product expert to perform a complete audit of your multi-tenant eCommerce platform before launch. You need a deep manual review covering workflows, UI/UX, business logic, feature gaps, and overall product consistency, with practical recommendations instead of a generic checklist. I'll provide a structured audit report with prioritized findings, clear explanations, recommended solutions, and actionable steps to ensure your platform is launch-ready. I have a couple of questions like Do you already have a staging environment with all features available for testing? Also, are there any specific Shopify features or competitor platforms you want me to use as the primary benchmark during the audit? Here you can check my previous work: https://www.freelancer.com/u/zainalitariq245 Let's connect via chat so we can finalize the scope and get started. I'm waiting for any kind of response. Thanks.
$250 USD in 7 days
6.0
6.0

Hi There! I specialize in SaaS product audits and UX strategy for complex platforms. With 9+ years of experience, I evaluate eCommerce systems to uncover workflow issues, usability gaps, and launch risks. Here’s how I can help: 1. Audit product workflows, user journeys, UI/UX, and business logic across the platform. 2. Identify missing features, inconsistencies, and improvements compared with Shopify-like SaaS products. 3. Deliver a prioritized audit report with practical recommendations and solutions. What stage is the platform currently in, and do you have access to a staging environment for a complete product review?
$140 USD in 7 days
5.7
5.7

Hello, I have 7 years of experience in Manual SAAS platform testing.I will do deep review on codebase , user stories, regression testing.I will deliver my inputs as mentioned. Let’s connect
$100 USD in 2 days
5.6
5.6

Hello, I have experience reviewing complex **SaaS platforms and eCommerce systems** from a product, business, and user-experience perspective. I can perform a comprehensive manual audit of your multi-tenant platform, covering workflows, UI/UX, business logic, permissions, feature completeness, consistency, and scalability. You'll receive a structured report with prioritized findings (Critical, High, Medium, Low), practical recommendations, workflow improvements, UX suggestions, missing features, and a clear action plan to strengthen the platform before launch. Please share access to the staging environment (or demo) and any existing documentation so I can review the system and provide an accurate timeline and fixed-price quote. I'm ready to get started immediately. **Best regards,** **Muhammad Rizwan LA**
$100 USD in 2 days
5.8
5.8

Hello, I have reviewed SaaS eCommerce products with multi-tenant workflows, admin permissions, onboarding, and merchant-facing UX. This kind of audit needs Product Development judgement, Software Architecture awareness, and clear comparison against Shopify-like user journeys. I will manually review each screen, feature flow, business rule, and edge case from user and operator viewpoints. The report will group critical, high, medium, and low findings with the problem, impact, recommendation, and launch priority. A full review usually takes 5 to 7 days, depending on access and module count. Best regards, Teo
$200 USD in 2 days
5.4
5.4

Hi, I have hands-on experience auditing complex SaaS platforms and can provide a detailed, manual review focused on workflows, UX, business logic, feature gaps, and overall usability not a generic checklist. You'll receive a prioritized audit report covering critical issues, feature recommendations, UX improvements, workflow optimization, and actionable solutions benchmarked against platforms like Shopify. I can also share similar work and my audit methodology in chat. Your satisfaction is my guarantee! Let's make your platform truly launch-ready. Thanks.
$200 USD in 3 days
5.8
5.8

Hi, I understand you need an experienced SaaS product consultant to perform a deep audit of your Shopify-like multi-tenant eCommerce platform before launch, focusing on workflows, UX, business logic, and overall product quality. I can review the complete platform from an end-user and business perspective, identify usability issues, missing features, workflow gaps, and provide practical recommendations with clear priorities. The audit will include user journeys, UI/UX consistency, feature comparison with leading SaaS platforms, operational flows, and improvement suggestions. I will deliver a structured audit report covering critical, high, medium, and low-priority issues with explanations, impact, and recommended solutions to help your team prepare the product for launch. I have experience analyzing complex web platforms, SaaS products, and eCommerce solutions. You can review my profile and previous work here: https://www.freelancer.com/u/Hammadhassan21 I’m available to start immediately. Let’s discuss your platform access, audit scope, and timeline. Thanks.
$250 USD in 7 days
5.5
5.5

As a seasoned SaaS expert, who has had extensive experience working with Shopify-like platforms and specializing in software architecture, I strongly believe that my skills align perfectly with the task at hand. My past projects include comprehensive audits of SaaS products similar to yours, evaluating the product workflows, conducting end-to-end UX/UI analyses, and validating business processes - several areas covered in your proposal. I'm proud to embody a deep methodology in my work. For your audit, it would involve much more than a generic checklist; it entails a hands-on approach where I'll review every single feature on your platform and analyze each user journey meticulously. Ultimately, as your long-term technology partner I strive not just for one-time solutions but long-term value addition. My focus is not simply on audits, but on building impact-driven digital products that bolster businesses' lasting success. Sounds like what you're looking for? Let's connect!
$1,000 USD in 5 days
5.0
5.0

Hi there, we are a team of Full Stack Web and Mobile App developers and we can do this project in no time. Thanks Ashish Kumar.
$140 USD in 7 days
5.2
5.2

Hi there, I will evaluate your platform’s architecture, assess user flows, and suggest actionable insights tailored to your target markert ensuring that your product stands out in a competitive landscape. My prior experience with multi-tenant systems will allow me to provide specific recommendations that drive growth and user satisfaction. With over 7 years of experience in SaaS product management and consulting, I specialize in conducting thorough product audits. I can identify key improvement opportunities to enhance functionality and user engagement before your launch. Let me know if you want to proceed. Best Regards, Sana
$200 USD in 7 days
5.1
5.1

As a seasoned Senior UI/UX and Graphic Designer with over 6 years of experience, I understand the key components necessary to create a successful SaaS eCommerce platform similar to Shopify. My portfolio boasts successful designs for B2B SaaS, AI, mobile apps, website redesigns, and complex dashboards - experiences that align impeccably with your project requirements. Having helped numerous startups and digital product teams take their complex projects from scratch to fruition, I am adept at balancing functional complexity with clean and intuitive aesthetics. My UI/UX expertise spans across designing end-to-end user journeys and intuitive workflows that significantly improve the usability of a platform. Deeper than just providing you with a checklist or generic report, I offer real-time experience-based insights into potential pain points, missing features and crucial improvements. With an extensive toolkit of Figma design systems, wireframing for interactive prototyping combined with strategic UX thinking, I always provide bespoke solutions tailored specifically to each project. Let's leverage my profound understanding of software architecture alongside my skills in product management and analysis to provide you with a meaningful audit from the perspective of an end-user and discerning business-minded personas.
$140 USD in 7 days
4.9
4.9

Hi, Got your requirement clearly, you need a genuine manual audit of your SaaS eCommerce platform covering workflow, UI UX, features, business logic and consistency, with a detailed prioritized report, not a generic automated checklist. For this, a structured review comparing each module against real user journeys and industry leaders like Shopify would be conducted, documenting every finding with its problem, impact and recommended fix along with clear priority levels. Let's connect in chat to discuss the platform scope and share the methodology in detail. Relevant SaaS and eCommerce product audits have already been completed, and turning a complex platform into a smooth, launch ready experience is exactly the kind of work that brings out genuine focus and care. Quick questions, How many modules or sections does the platform currently have Is there existing documentation or should everything be explored hands on What is your target launch timeline for this platform Best regards Farhin B
$110 USD in 10 days
4.9
4.9

Hello There! I'm Md Ruhul Ajom, and I'm excited to partner with you. I can dive into your project immediately. I have over 10 years of experience in SaaS product consulting, business analysis, solution architecture, UX auditing, and enterprise application design, helping teams refine complex platforms before launch. I understand you're looking for a deep manual audit of your Shopify-like multi-tenant SaaS platform—not code development. I'll evaluate workflows, UI/UX, business logic, permissions, feature completeness, edge cases, consistency, and scalability, then deliver a prioritized report with actionable recommendations, redesign suggestions, and launch-critical improvements. I'm skilled in SaaS product strategy, UX analysis, business process design, solution architecture, and product management. I'm ready to start immediately and would be happy to discuss your project, methodology, estimated timeline, and similar audit experience. Looking forward to hearing from you. Best regards, Md Ruhul Ajom
$100 USD in 3 days
4.9
4.9

Hello, I can perform a deep, manual product audit of your multi-tenant eCommerce SaaS platform from the combined perspective of a Product Manager, Business Analyst, QA lead, and end user. My audit will cover: • Complete merchant, customer, administrator, and support journeys • Store setup, catalog, pricing, orders, payments, subscriptions, fulfilment, returns, reporting, and configuration • Tenant isolation, roles, permissions, settings, and business-rule edge cases • Navigation, onboarding, terminology, consistency, empty states, error handling, and usability • Missing capabilities expected in modern Shopify-like platforms • Duplicated features, unnecessary complexity, workflow gaps, and launch risks My methodology includes requirement and workflow review, role-based scenario testing, heuristic UX assessment, feature benchmarking, business-rule validation, and prioritisation by user impact, operational risk, and launch dependency. Every finding will include the issue, evidence, business impact, recommended solution, and Critical–Low priority. The final report will also include missing features, redesigned workflow suggestions, and a sequenced pre-launch action plan. I have worked with complex SaaS, eCommerce, CRM, payments, subscriptions, enterprise applications, and multi-role platforms. Relevant audit and QA report samples can be shared privately. Estimated effort: 40–60 hours, depending on platform size and access to requirements. Regards, Richa
$250 USD in 7 days
4.4
4.4

Having had the privilege of working on complex eCommerce projects like yours, I fully understand the importance of a comprehensive product audit. My extensive experience as a Product Manager and Web/App Developer aligns seamlessly with your project's requirements. From dissecting products' workflow to detecting any inconsistencies between modules, I can deliver an audit that not only highlights the problem areas but also offers practical solutions to them. In terms of your project's scope, my expertise includes proficiency in Shopify - having worked with it extensively - and other similar SaaS platforms. I also possess in-depth knowledge about UI/UX design using tools like Figma, which plays a huge role in ensuring impeccable experiences for end-users. I'm attuned to spotting seemingly inconspicuous issues that might be potential red flags, so expect no generic checklists or reports from me. Moreover, my work style is characterized by clear communication, attention to detail, and a commitment towards quality results delivered within the stipulated timelines. This, I believe is crucial to maintain the integrity and optimal functioning of your SaaS eCommerce platform. Let's join hands so we can create a better final product that resonates with both you as well as your end-users' unique requirements and preferences.
$30 USD in 1 day
4.1
4.1

⚠️ If you're not happy, you don’t pay. ⚠️ Hi, Thank you for checking my proposal and sharing the detailed project brief. I can perform a comprehensive product audit of your SaaS eCommerce platform using a structured methodology with a user-centric focus. I will deliver: • In-depth Product Workflow Audit • Detailed UI/UX Analysis with improvement suggestions • Feature Audit comparing to industry standards like Shopify • Comprehensive Business Logic Review identifying edge cases • Quality & Consistency Assessment to enhance user experience You will also receive: • A prioritized action list for launch readiness • A collaborative session for discussing findings I am confident I can execute your vision professionally and efficiently. Looking forward to discussing timeline and next steps. Best regards, Chirag Pipal
$150 USD in 7 days
4.2
4.2

Hi. To audit this Shopify-like SaaS properly, I would map every core flow from merchant onboarding to store management, checkout, billing, and admin operations, then score each step for friction, missing states, and business risk. I’ll review the UI, permissions, terminology, and module consistency as a connected system, not as isolated screens, so the report reflects launch readiness. For a product like this, the biggest value comes from identifying workflow gaps, duplicate logic, and features that are expected in a modern multi-tenant ecommerce platform. As a Senior Software Engineer, I have mastered SaaS product analysis, UX review, software architecture, and complex business application audits, and have strong experience in Shopify-style platforms, product consulting, and launch readiness reviews. I can turn the findings into a prioritized action plan with clear impact, root cause, and practical fixes the team can execute immediately. I am sure I can deliver high-quality results within a short audit timeline based on the product size. Let’s get in touch and discuss more. Thanks.
$220 USD in 10 days
4.2
4.2

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