Zoho Service Desk Admin

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Zoho Service Desk Support Admin

I am looking for a Zoho Service Desk support admin to provide ongoing support for our completed implementation. We require support for specific changes and need response times within 48 hours.

Ideal Skills and Experience:

- Zoho Service Desk implementation and administration experience

- Strong communication and problem-solving skills

- Ability to provide quick and efficient support

- Support engineer to help the customer requests

- Knowledge of IT service management software and best practices

- Ability to check DL (distribution list email multiple times per day)

- Complete the following tasks daily:

1. Create ticket from messages in IT Inbox

2. Reply to the users with an acknowledgment

3. Include the ticket number in the message reply

4. Copy the IT Distribution email group on the message

5. Assign ticket to engineer

6. Engineer services the request

7. Engineer notifies customer

8. Service request ticket is closed with time and artifacts attached (as necessary)

+Work on AI integration of Zoho Zia to streamline the daily routine tasks

PHP CRM Software Arkitektur Salesforce.com MySQL

Projekt ID: #36712638

Om projektet

40 bud Remote projekt Aktiv 2 måneder siden

40 freelancere byder i gennemsnit $176 timen for dette job

nikhilgarg96

I understand you are looking for a Zoho Service Desk support admin to provide ongoing support for your completed implementation and need response times within 48 hours. My skills include experience with Zoho Service D Flere

$250 USD in 7 dage
(60 bedømmelser)
7.4
letshappy

hello, i am zoho expert and i will do all the points and ready to start work now

$250 USD in 6 dage
(203 bedømmelser)
7.4
omnamasshivay

Hello, I understood the project but have few doubts, please text me so i can clear all my questions right away and to confirm my skills and expertise you can have a look to my profile

$300 USD in 5 dage
(22 bedømmelser)
5.9
Nehag510

Hello Greetings! I specialize in implementing and customizing Zoho CRM, Zoho Finance, Zoho Marketing, Zoho SalesIQ, and other Zoho suite of products. About me: 1-Zoho CRM customization and implementation. 2-Zoho F Flere

$250 USD in 5 dage
(18 bedømmelser)
5.6
sunilsunil02

Hi there! I am Sunil from Aron Web Solutions, a full-time freelancer based in Chandigarh, India. I understand that you are looking for a Zoho Service Desk support admin to provide ongoing support for your completed imp Flere

$200 USD in 7 dage
(22 bedømmelser)
5.6
devbaloni1983

Hi, I have more then 15 year’ experienced in Development. As i am expert, I can build it according to your requirements. Because I have a lot of the experiences about these fields, I can build your project as soon Flere

$100 USD in 7 dage
(36 bedømmelser)
5.4
singhrupakkumar

Hello there! I'm Rupak Kumar, an experienced freelancer with extensive knowledge in PHP Web Development, Graphics & Website Design. I understand that you are seeking a support admin to provide ongoing support for your Flere

$100 USD in 9 dage
(33 bedømmelser)
4.8
KamrunNahaar

Hey It will response times within 48 hours, or maybe under 24 hours, Remember to check the official Zoho website for the most up-to-date information on their support offerings and contact methods. Ping me Thanks!

$100 USD på 1 dag
(14 bedømmelser)
4.3
Peefect

Hi, I am an Zoho expert. Please discuss with me. Thanks

$280 USD in 10 dage
(26 bedømmelser)
3.9
Dhawan8787

Hi,I have gone through the project description very carefully there are some initial queries that i have we can discuss those over chat. I will do my best for you. Thank you

$140 USD in 7 dage
(7 bedømmelser)
3.8
MaharNadirAli

Hi، I am software architecture expert and having 7 years experience ۔can you provide More detail about this task ۔

$140 USD på 1 dag
(4 bedømmelser)
2.8
Zaini786

Hi there! My name is Zainab and I am a 24-year-old support engineer with 7 years of experience in Zoho Service Desk implementation and administration. I have the skills necessary to provide ongoing support for your com Flere

$150 USD in 30 dage
(2 bedømmelser)
2.3
Jaswinderkdevbi1

I have more then 10 year’ experienced in Development. As i am expert, I can build it according to your requirements. Because I have a lot of the experiences about these fields, I can build your project as soon as po Flere

$100 USD in 7 dage
(2 bedømmelser)
0.2
razor999920

Hello there, Hope you are well today. This is Raza I have just landed on freelancer.com while I have been building websites for the last 5 years. I assure you the best result and I will develop completely in a custo Flere

$140 USD in 7 dage
(0 bedømmelser)
0.0
kreative003

Hello Freddy G., I would like to grab this opportunity and will work till you get 100% satisfied with my wonderful work. I have worked in many companies and excellent development teams as a senior developer, so I Flere

$140 USD in 7 dage
(0 bedømmelser)
0.0
developerjeffn

Greetings, Dear Client, I hope this finds you well. This is to notify you that I have gone through your project description, and i take this opportunity to let you know I will perfectly deliver as instructed and requi Flere

$250 USD på 1 dag
(0 bedømmelser)
0.0
shishirpatel1991

Hii, i have work as a salesforce admin and developer. Having well experience in sales and service cloud. Involved in raising tickets and solving issues. I think i will be perfect for this. Thanks

$140 USD in 7 dage
(0 bedømmelser)
0.0
sundareswaranr

I have worked for the Zoho Desk team product support team in Zoho directly (Zoho Tenkasi) and implemented automations based on customer requirement for their portals. If you are looking for an expert to help you out in Flere

$100 USD på 1 dag
(0 bedømmelser)
0.0