I gang

Write some software for Hospitality Property Management system with front and back of the house, point of sale (POS), CRM and Guest Survey

I need you to develop some software for me. I would like this software to be developed . The software must be:

• Cloud based

• Allow for hotel groups to be created and reporting to be consolidated per hotel groups,

• Allow for single properties configuration.

• The software must allow for infinite amount of properties to be configured

• Infinite number of user levels per property, per group, general admin, etc.

• One dashboard but with the capability to feature all modules or single modules based upon the modules that the properties decide to use and take on the agreement

• Management App for android and IPhone

• Responsible so staff can access the system from their phones/tables

• Multi language (Spanish, English, French, Italian, German)

• Multi-currency (all currencies)

• Multi property level handled on only one dashboard.

• API Connection to QuickBooks

• Interface with channel manager and booking engine

The Proposal must cover (but not limited to):

1) Property Management System (PMS).

This program is divided into the following modules:

Front of the House:

• Reservations:

• Front Desk:

• Housekeeping Module:

• , Customer Relations Management (CRM)

• Point of Sale (POS) (inclusive but not limited to)

Back of the House:

• Purchasing

• Store Room/Inventory

• Human Resources:

• Accounting

Please see more details on the attachment


Breakdown of the Project – Property Management System with POS


The software must be:
• Cloud based
• Allow for hotel groups to be created and reporting to be consolidated per hotel groups,
• Allow for single properties configuration.
• The software must allow for infinite amount of properties to be configured
• Infinite number of user levels per property, per group, general admin, etc.
• One dashboard but with the capability to feature all modules or single modules based upon the modules that the properties decide to use and take on the agreement
• Management App for android and IPhone
• Responsible so staff can access the system from their phones/tables
• Multi language (Spanish, English, French, Italian, German)
• Multi-currency (all currencies)
• Multi property level handled on only one dashboard.
• API Connection to QuickBooks
• Interface with channel manager and booking engine


The Proposal must cover (but not limited to):


1) Property Management System (PMS).

This program is divided into the following modules:

Front of the House:

• Reservations:
o Multi user
o Most of the features presented in the system you already have plus or inclusive of:
o Single reservations
o Group Reservations
o Source of Business
o Market Segments
o Room Creation per category/type/beds, etc.
o Credit card information (must be PCI Compliant)
o Room Assignment
o Different types of meal plans (EP, MAP, All Inclusive), etc.
o Taxes
o Buildings configuration
o Room Features configuration
o Different Agencies
o History/track changes to be able for accountability in terms of changes into any of the reservations
o Several Reports: Occupancy, pacing report, reservations per agency, per room type, advanced reservations, arrival lists, etc.
o Minimum Length of stay
o Closed out occupancy
o Allows for fixed allotment
o Allows for overbooking rooms
o Revenue Management system that enables increasing or decreasing rates based upon your occupancy.
o Cancelling and changing dates of the reservations
o Reservation splits
o Ability to create packages and different inclusions
o Multi Language
o Multi-currency
o Extras or upgraded services such as: tours, room service, wine, flowers, etc.
o Customizable Reports
o Payment gateway configuration (PCI compliant)
o


• Front Desk:
o Multi user
o Featuring a dashboard calendar that allows for drag and drop room assignments
o Room changes either scheduled or at the moment
o Automatic room assignments
o Capability to put rooms out of order
o Capability to put rooms with service orders
o Printing of Registration Cards with and without rates (some rates are confidential)
o Electronic Signature capability to be used either as an app or with touch screen.
o Check In
o Check out
o Billing with extras to add on to billing (Extras or upgraded services such as: tours, room service, wine, flowers, etc.)
o Send automatic mailing list to customers prior, during and post arrival
o Interlinked with Point of Sale (POS)
o Customizable Reports
o Payment gateway configuration (PCI compliant)
o Multiple taxes system: government, state, service charge, city tax, levy, etc.
o Electronic invoices
o Group account
o Group invoices
o App for check in guests

• Housekeeping Module:
o Multi user
o Rooms to be able to be marked as: Vacant Clean, Vacant Dirty, Occupied Clean, Occupied dirty, Out of Order,
o Add Housekeepers
o Automatically assign housekeepers to rooms
o Rooms could be: in this categories: arrival cleaning, departure cleaning, change linen and refresh
o Housekeepers to be able to provide room status from a table or smart phone.
o Discrepancies Report between Housekeeping and Front Desk
o Include timer system since the housekeeper enters and room to clean to the time they finish it.
o Customizable Reports
o Payment gateway configuration (PCI compliant)
• , Customer Relations Management (CRM)
o Multi user
o Customer system where guests are contacted prior to arrival
o Handling of guests’ complaints offering a customizable list of complaints situations, assigned responsibilities to multiple agents (like a ticket system with comments area and follow up with client until case is closed.
o Mailing capability
o Guest Satisfaction Surveys (for electronic use via IPad and also sent by email with rating system (where hotels can assign their own rating based upon the importance of the issue

• Point of Sale (POS) (inclusive but not limited to)
o Multi property
o Multi user
o Multi stations
o Cloud based
o Can be used for restaurants, Bars, spas, tours, shops
o Linked with PMS for room number and guests
o Capability of external guests
o Able to manage different meal plans: EP, AP, MAP, Full Board and All Inclusive
o Recipes configuration
o Inventory
o Costs Configuration
o Billing configuration
o Payment gateway configuration PCI compliant
o Employees
o Tasks
o Sales
o Gift Cards
o Discounts
o ERP
o Customizable reporting
o Suppliers

Back of the House:

• Purchasing
o Suppliers
o Costs variance
o Invoicing
o Accounts Payable
o Price Analysis per article
o Customizable reports
o Purchasing per area

• Store Room/Inventory
o Minimum/maximum stocks
o In controls
o Out controls
o Expiration dates control
o Daily budget
o Customizable reports

• Cost Control
o Cost per recipe
o Cost per activity
o In and out of store room
o Customizable reports

• Human Resources:
o Payroll
o Events
o Tasks
o Employees
o Rosters
o Attendance
o Processing
o Insurance
o Multiple users
o Multi property
o Skills
o Trainings
o CRM or incidents report
o Contracts
o Staff per department
o Customizable reports
o

• Accounting
o Room Sales
o Service Sales
o Tax Management
o Accounts payable
o Accounts receivable
o Suppliers list
o Multiple users
o Checks control
o Costs
o Expenses
o Financial reports
o Customizable Reports
o Daily Flash

Færdigheder: Codeigniter, PHP, Software Arkitektur

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( 0 bedømmelser ) Dulles, United States

Projekt-ID: #12551372

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