WhatsApp Automation for Mobile Electronics Shop

I'm seeking a professional who can create a customized WhatsApp automation system for my mobile electronics shop, primarily for customer support purposes. The system should include: - Automated responses to FAQs: The bot should be able to answer common queries about products, services, store hours, etc. - Live chat with a representative: There should be a seamless transition from bot to human when necessary. - Ticket generation and tracking: The bot should be able to create support tickets for issues that can't be resolved immediately and track their status. The responses do not have to be highly personalized but should be more than just basic templated responses. Moderately customized responses would be ideal. Ideal skills for this job include experience with WhatsApp's API, customer service automation software, and programming. Please provide examples of similar projects you've completed in your bid.

Project ID: 38744919