vicidial with crm integration need like below video
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i have muti server for like muti Team ...but CRM is same ...so i want all of them single sign in
As per your discussion with Ankur. Please find below the scope of work of the integration of the existing CRM and the Vicidial.
All below need
User will be create in vtiger & it will get created in vicidial
Campaign & List will be create in vtiger & it should get created in viciDial
On LIVE call for Inbound or outbound, vtiger screen will popup with customer details
Data to be uploaded in Vtiger screen and than it can push to Dialer via Export To Dialer function
Export To Dialer from Vtiger to Vicil
Call log Status Updated in Vtiger dialed from Vicidial
Vicidial Widget In Vtiger
Create Widget of Vici Agent Screen which will be placed in top portion of vtiger screen as frame
All the functions of Vici as mention will be on this widget:
a. Pause/ Resume (i. Selection of Pause Caude)
c. Transfer Conf
e. Disposition (i. Selection of Disposition)
f. Manual Dial
Whenever agent will do manual call or auto calls it leads will be open in vtiger screen so that agent will come
to know to whom they are speaking.
8 freelancere byder i gennemsnit $1118 på dette job
Hello. I'd like to code your project. I think that we'll write a simple plan and I'll make integration on the plan. It will be done quickly and qualitatively by me.
Hello My name is Hamza, i have worked 3 years as developer in a call center, i have good experience in dialer installation, setup and integration i can do this job in under 4 days