I need to create one site with similar characteristics to zopin or smartsupp, but I also need the following.
1. The site must be Web and with a small android and iOS application or hybrid where they can link the conversations and respond to users and have some reports.
2. It must be scalable to later add new features. It must allow the storage of the telephone or cellular numbers and full names that are requested from users in the prechat form and these must be available to the administrators of the chat, in case they wish to send them a text message or communicate personally.
See [url removed, login to view] or [url removed, login to view] and indicate which of the two and in what budget they would do it and in what time.
I require an app with functions similar to whatsapp or line but that can also be integrated into websites as support chat.
Free memberships and monthly payments must be created
Free users will not have access to all the features of the app such as: creation of support groups, creation of customer lists, sending of images or documents from the web, the bubble that should appear on the web when the code of the chat, you must show the user's logo and also a link to the app with the logo of this app.
1. Users would download the app and register
2. Confirm your data and those of your company or business
3. You have access to contacts and the system should give you the option to invite your contact list
4. Once registered in the app, this should give the option to generate an integration code similar to google analytics and a code number to be integrated into a website and visitors to that website can chat with user of the app from the web.
5. The app should allow the creation of support user group and the creation of client user groups.
6. In code that generates the app must be configurable from the app
7. The code should appear as a floating bubble on the website
8. The app should also allow chat between users of the same app.
9. The app should have a web interface in which chat can be answered
10. The app should give the option to transfer conversations to another member of the support group
11. The app should allow the assignment of web users to groups of clients to send mass messages through msm through the use of twilio.
12. The sending of images and documents for certain groups of registered users must be allowed
20 freelancere byder i gennemsnit $4924 på dette job
From the example website smartupp. I have gone through your requirement. But nothing much clear out from the requirement. i am ready to discuss any time in details. Please let me know further for the same.