I need this done by tonight!
HI I use a ticket system embedded in Mambo and I need to create a page that will display tickets in a smarter way and will link to the actual ticket system. I will Provide a test environment for you to do this in.
I want to take the information from it my ticket system and present it better. First I want the default view to show tickets from the creator (if you look at the ticket system I have it store a cookie on each users computer) You'd just detect that computer and then display tickets created by that user. If no cookie is present it will display a drop down of possible users (there's a field in the database) so they can select the user and it will use a cookie to allow them to remember them for next time - the same code/cookie should work for this function. Along with this I will want a link to display cookies from all users. Second I want to have three columns of cookies that are sorted by status with each column in a different color First Column will be tickets with status "fixed", second column will have the status "Assigned" and the third column will have the status "New". At the bottom there will be a link for closed tickets which can just link to the section of the actual ticket system. I will want each ticket to link directly to the actual ticket system - so this will need to be configurable.