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Nexmo Incoming call control (PHP)

NEXMO VOICE API integration .

User calls our number(which we bought at nexmo and linked to the incoming call application)

Below is the desired incoming call flow.

1. Hello, thanks for calling us. If you wish to talk to James please dial 101, if you wish to talk to Paul please dial 102.

2. The above text to speech should have the options to change the Voicename. example:(Kimberly)

3. Processing the user input.

3a. If user doesn't enter the value within a set time, repeat Step 1.

3b. If user enters an invalid code, Speak to the user and say "You have entered invalid extension, please try again." This should give the user another chance to retry.

3c. If user enters a valid code, transfer the call to the appropriate person (check step 4)

4. Checking the user input.

Let's assume the user input is stored as $input.

The following structure should work.

if($input==101){

$agent_name="James";

$agent_number="+44123456789";

}

if($input==102){

$agent_name="Paul";

$agent_number="+44111111111";

}

if($input!=101 && $input!=102){

$invalid_input="yes";

//You should do Step 3b

}

You can use arrays or anything that you deem fit to establish the same purpose as above.

5. Transferring the call.

This should be similar to,

5a.<speak> Your call is now being transferred to $agent_name, please stay on the line</speak>

5b. Play MP3 hold music until the agent picks or until the call_transfer times out(You can use any random mp3 file, we will edit it to our preferred file when the work is done).

5c. If no response from agent, <Speak> Sorry, none of our agents are currently available to take your call. Please call back later, thank you</speak> END CALL.

Interested developer should already have knowledge of the NEXMO framework. Please no suggestions/recommendations to use Twilio or similar API. We only require NEXMO.

Asking for sample codes or existing codes means you have no idea how the nexmo voice api works. There are no existing codes.

Evner: JSON, PHP

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Om arbejdsgiveren:
( 2 bedømmelser ) Glasgow, United Kingdom

Projekt ID: #19086787

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ineedWorkJob

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