1) Total Calls to a during Working Hours (8am-6pm Eastern Time) (Broken Down by the hour) - Break down by INBOUND/OUTBOUND, by day, day of week and other specified periods. EX a report showing inbound calls by time of day for a specified period (day, week, month etc)
2) # of missed calls if not included in
hi
i have 15+ years experience with asterisk/voip
have experience with freepbx, including custom modules(packed freepbx way so can be uploaded via web).