Lukket

Desarrollos en Osticket

Busco persona seria que conozca el programa de ticketing de Osticket para hacer varios desarrollos para mejorar el programa según las necesidades que tenemos.

De las cuales algunas son las siguientes:

1. Crear un histórico fuera de BBDD con los tickets almacenados por meses y años para agilizar las búsquedas y así que vuelva a funcionar Panel de Control. Que las búsquedas sólo arrojen los datos de los 2 últimos meses y el resto en contraído en carpetas

2. Arreglar interfaces descuadradas

3. Cambiar en FAQ's: Cuando accedes a una carpeta ahora aparecen ordenador por orden alfabético, pero están mezclados los del 2019 con años anteriores. Que al acceder salga por defecto ordenado en orden alfabético los últimos 12 meses. En la parte de abajo un botón simple que indique “Ver Antiguos” y que al pulsarlo desplegase todos los artículos.

4. Solucionar error al crear nuevo ticket : El email no le llega al usuario al crear un nuevo ticket

5. En los campos de cabecera de ticket en el campo usuario ahora aparece (8) el número total de tickets relacionados con ese usuario. Debajo de ese campo que aparezca “tickets en las últimas 24h” con el total (para que nos indique si puede haber mas tickets que no estén en el hilo y que puedan estar relacionados. Para ello estaría bien la opción que Freshdesk tiene de fusionar tickets.

Estos serían algunos de los puntos. Obviamente se presenta un diseño y un doc mas detallado.

Evner: HTML, MySQL, PHP, Software Arkitektur, Web Design

Om arbejdsgiveren:
( 1 bedømmelse ) Roquetas de Mar, Spain

Projekt ID: #20016411

39 freelancere byder i gennemsnit $1220 på dette job

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