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Customer Complaint registration Web Application

We would like to have you design a customer complaint notification and tracking system.

Background:

We have customers who are getting a service from us. Sometimes there are problems with the service and the customers need to notify us of the problem. We handle the problem and then the issue is solved.

So, the developed system should be Web based and should do the following:

a. The customer opens a new problem case using the web and a username and password

b. Our support engineer can view the case and modify it (add comments, change the text, delete text etc...)

c. The customer can view how the case progresses but can't modify it anymore (unless we allow him to add or modify data)

d. Our management can have a global overview of the cases pending, progress, solved, some statistics (how many cases are opened per month, how many are left open , how many closed, average time to solve a case).

This is in principal what we need.

It should be web based, based on PHP, MySQL and CSS.

Færdigheder: PHP

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Om arbejdsgiveren:
( 0 bedømmelser ) Hoofddorp, Netherlands

Projekt-ID: #285271

25 freelancere byder i gennemsnit $455 for dette job

netdevbiz

please view pmb.

$300 USD in 12 dage
(99 bedømmelser)
7.8
Arenabpo

Hello, We are web application experts, we can provide a good solution for you. Thank you!

$350 USD in 3 dage
(153 bedømmelser)
7.7
gws

Right profile and high quality work await your acceptance. Plz. check PMB for details. Thanks & regards,

$700 USD in 20 dage
(40 bedømmelser)
7.3
a1dezine

HI, Check my PM for technical details. A1dezine.

$650 USD in 8 dage
(68 bedømmelser)
7.0
SierraSoft

Plz see PMB

$600 USD in 15 dage
(35 bedømmelser)
7.0
WebSolutionWorld

Check PMB please.

$400 USD in 10 dage
(168 bedømmelser)
6.9
ranganathp

Can help... check my reviews... costs more...

$750 USD in 15 dage
(37 bedømmelser)
6.4
websoftinfo

Hi, we are very [url removed, login to view] have gone through wit the requirements you pasted in your description. We can easily do it with our expertise. we will provide your project with required language. we will provide you regu Mere

$550 USD in 10 dage
(66 bedømmelser)
6.4
vindhyavart

Serious Bid. Please check your PMB. Thanks.

$540 USD in 18 dage
(45 bedømmelser)
5.9
acumensofttech

Hello, Pls check for more details in PMB. Thanks Sourav Acumen Soft Technologies

$600 USD in 20 dage
(6 bedømmelser)
5.8
nexuslite

Issue tracking software.

$250 USD in 14 dage
(43 bedømmelser)
5.8
happyturtlecom

Firstly thank you for taking time to read my proposal. If I can just take a further few minutes to explain who I am and what I do and then I can discuss your project from the brief you have provided. My role is to comm Mere

$400 USD in 14 dage
(38 bedømmelser)
5.5
jeevatech

We are interested in working with this [url removed, login to view]

$500 USD in 15 dage
(17 bedømmelser)
5.0
VWsolutions

I'd like to help you on this project. I'm experienced in PHP, MySQL, JavaScript, AJAX, XHTML and CSS. Please see my PM.

$400 USD in 12 dage
(10 bedømmelser)
4.5
wmzahir

I can do this job for you immediately. Please check PM. Thanks.

$300 USD in 10 dage
(2 bedømmelser)
3.7
developlogic

see private message board.

$400 USD in 5 dage
(3 bedømmelser)
3.1
alvis13

Hello Greetings!!! We at "ALVIS - All Wise Solution" work in a team of 20 experienced, well coordinated and committed programmers. We are new to freelancer website but we a past track record. We are working r Mere

$725 USD in 25 dage
(2 bedømmelser)
2.6
AaronASterling

I can do this project easily. I will have full functionality in 3 days and we can spend the remaining two working out styling so you are happy with the design. The application will follow the MVC design pattern so th Mere

$250 USD in 5 dage
(1 bedømmelse)
2.6
iesd2005

I have more than 6 yrs experience having worked for multinational corporations. I can show you samples of my previous work if you want.

$600 USD in 10 dage
(4 bedømmelser)
1.6
Mystefier

I commend you on wanting to serve your customers better. I'll approach this project thinking about the frustrations I've experienced as a customer on other sites and think about how things can be smooth and easy. Eas Mere

$250 USD in 20 dage
(0 bedømmelser)
0.0