To enable the pro features in VoiceRD pro into SugarCRMpro
SugarCRM [url removed, login to view] , VoiceRD 1.3
Inbound: Inbound call will pop-op caller info. Into contacts or wherever there is info (contacts,leads,prospects or accounts)
Core contact info, plus notes history, and activity history.
When clicking on a phone number the pop-up window will:
Automatically log an activity.
and when transfering to another agent it will also transfer
the info on the other screen.