Support Remote Control

I am looking to embed a remote control support module into a windows forms app written in c#. If a client calls and reports problems, I want to be able to remote control their desktop (with their permission) to resolve their issues / demo a work-around.

The trick is I want to enable certain users (support users) to have access to remote control certain clients. Both the support staff and the clients will sit behind a firewall, so there may have to be a server of some sorts that brokers the communication. There are a number of programs that do this: [[url removed, login to view]][1], <[url removed, login to view]>, <[url removed, login to view]>, <[url removed, login to view]>, among others.

You can find an example of something that works in c# at: <[url removed, login to view]>

It is a bit slow, however, as it constantly screen scraps resulting in high cpu usage and high bandwidth usage. I know you have to screen scrape occasionally, but there has to be some other GDI hooks / compression you can use as well. The above companies have figured it out.

The second problem with this source code is the firewall issue. It has to work from any client to any client (with the proper security and permissions). I do not necessarily need help with the permission part just the client/server/communication part. And it needs to be as fast as the above companies.

All needs to be written in C#

## Deliverables

1) Complete and fully-functional working program(s) in executable form as well as complete source code of all work done.

2) Deliverables must be in ready-to-run condition, as follows (depending on the nature of the deliverables):

a) For web sites or other server-side deliverables intended to only ever exist in one place in the Buyer's environment--Deliverables must be installed by the Seller in ready-to-run condition in the Buyer's environment.

b) For all others including desktop software or software the buyer intends to distribute: A software installation package that will install the software in ready-to-run condition on the platform(s) specified in this bid request.

3) All deliverables will be considered "work made for hire" under U.S. Copyright law. Buyer will receive exclusive and complete copyrights to all work purchased. (No GPL, GNU, 3rd party components, etc. unless all copyright ramifications are explained AND AGREED TO by the buyer on the site per the coder's Seller Legal Agreement).

## Platform

Windows XP, 2000, ME, 98

Evner: C# Programmering, Ingeniørarbejde, Linux, Microsoft, MySQL, PHP, Software Arkitektur, Software Testning, UNIX, Windows Skrivebord

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Om arbejdsgiveren:
( 15 bedømmelser ) United States

Projekt ID: #3320165

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