Please read project brief and come back to me.
The system would need to be very visual, Home page would probably be a table representing the rooms in the hotel with at least a week to view. (Would be useful if you could zoom out to view a fortnight or month?) maybe home page would default to the current week, above the table is a box with today’s date, type a different date (e.g. 22/6/2011) to make big jumps or a button ether side to jump 1 week, further button (Fast forward symbol)to jump 1 month
Other tabs across the top: Arrivals, Meals, housekeeping
Rooms would be colour coded automatically (available, reserved, blocked out for maintenance, Booked ie deposit paid, the name of a booked party would appear across the period they have booked, heavy lines on the table show where one booking ends and another begins.
Making a booking: Click on a given room on the first date to be booked to make a booking, this would bring up a booking window,
Modifying a booking: Double click an existing booking to make alterations, drag a booking into a different room or date to e.g. move the booking forward a weekend. Once done the system would prompt to send an email/letter informing guest of the change.
Cancelling a booking: if a booking is cancelled an email should be generated to send to the customer (we probably should also have a copy as proof along with the details of the cancelled booking held on a dater base. we would refund according to our terms and conditions.
Checking out, double click a booking on today’s date choose option to check out, system totals up the total costs accrued over the stay including eg horse rides, meals, drinks etc deducts any deposit paid or discounts granted and generates an invoice. If a guest was booked for further days ie they are cutting their stay short, the system automatically deletes the future booking dates leaving them available to be rebooked. Maybe we could double click on the day they are booked to leave if we want to charge them for the whole stay.
Juggle bookings: often we need to move bookings around the rooms to e.g. accommodate a new booking for instance where an elderly person needs a downstairs room but a only an upstairs one is available. For olive to juggle bookings we could ether have a virtual room (drop bookings here while the other bookings are moved around then drop back into system) or allow bookings to be dragged into an already occupied room (a double booking warning would appear in calendar (eg red or flash ) and would stay until you move the original booking into a suitable available room.
General: system allows you to book by a set of rules ie only a single or double into a double room, but almost any combination into a family room, but the rules only pop up a warning so that you can override ir you want to bring an extra bed into the double for a child to share. (You would then make a note of the extra bed required under the room notes, which print out at the beginning of each day)
Ideally we should reformat our website enquiry form so that we can cut and paste from the emails we receive to avoid retyping info.
Required fields: Name, Address (postcode search but may be expensive?) Contact number, email, length of booking, type of room, credit card details (card details would save on system until 1 week after checking out) other requirements (a cot, pony trek, dietary requirement, dog kennel (only 2 available can we prevent double booking?) )
Tariffs, the system would work out the tariffs based on the number of adults and children booked into the room, (if some rooms charged at a higher rate maybe we could have set a tariff per person per night specific to each room?). We would also need to make some provision for discounts to be given or to charge as a set package e.g. the riding weekends on our web site. Could we charge a single room supplement automatically when a double is booked out to just 1 person.
Meals and extras: m
19 freelancers are bidding on average £1034 for this job
Hello, 10+ years exp freelancer here, can deliver a quality & professional work in the timeframe posted. Please contact me via PM for any question, Thanks.
Dear GrahamThomas, We are highly interested to work with you with a commitment to accomplish the task within the stipulated time. Please accept our bid. Details are in PMB. Thanks, Euphern.
Hello sir, Thankyou for providing the opportunity to bid on your project. Lets get started. We understand your project [url removed, login to view] check inbox for more details. Best Regards Shihab Uddin