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SugarCRM extension and integration into Asterisk

$300-1500 USD

Lukket
Slået op over 17 år siden

$300-1500 USD

Betales ved levering
I have a client who requires Sugar CRM to be used in integration with Asterisks PBX for a call center environment. Mostly managing inbound call (ACD and Queues, IVRs), initiating outbound calls as well. We want to use the Asterisk server as a single server to handle different calls for separate businesses. A web interface for managing the different telephony features for each business and keeping them separate from each other. Part of the features of the integration include: A web interface for configuring IVRs and recordings for the Asterisk box allowing one to have different interfaces for different companies on the same Server. An interface for managing both voicemail and email in a converged manner from Sugar CRM. A soft phone integrated within Sugar CRM so all phone features are integrated into the SugarCRM. This includes support for both SIP and IAX2. A means of transferring callers from within Sugar to IVRs, or a different context ie agents who log into sugar while answering calls can also transfer a caller to an IVR or a pre-recorded message. A web interface for managing the Call Queue system, i.e agents decide to answer calls on the queue without following a FIFO order. Queue system involves the use of listening to an initial recording to and then determine based on the recording whether to answer the call. A web interface for configuring Music on hold and managing the tracks and sending callers to listen to a particular track. What we are looking for is a complete web interface integrated within Sugar CRM for managing the call system and Customer management as well. (e.g ability to pop up customer information based on a caller id) This will be a converged platform for managing all aspects of the call center system(calls, voicemail,email etc) within Sugar CRM. The project should produce a fully developed user friendly web interface for managing all aspects of the Asterisk PBX (setting up IVRs, configuring Recordings, setting up clients, and basically extending the dialplan.) This is so that the client or any other person can manage the Asterisk PBX easily without much technical background.
Projekt-ID: 80728

Om projektet

12 forslag
Projekt på afstand
Aktiv 17 år siden

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12 freelancere byder i gennemsnit $1.236 USD på dette job
Brug Avatar.
Dear Sir or Madam, We have all necessary skills in this area. We use most advanced technologies and offer qualified technical assistance. Quality and satisfaction are guaranteed. If there are any questions, we have 24x7 support service. The best regards, RHT Infoway, Inc
$1.500 USD på 30 dage
5,0 (3 anmeldelser)
5,6
5,6
Brug Avatar.
PrabhuSoft is a customer-centric and service oriented organisation backed by a professional and creative team. We are professional website development company having more than 3 years experience in Web design, development and online promotions. We have expertise and experience in e-commerce site development, shopping carts, JAVA SCRIPT, FLASH, ASP, PHP, MY SQL. We have client-tele presence in US, Canada, UK and Australia, with office presence in India and Canada. Our Bid includes development, deployment and testing. We send daily reports and update as the development proceeds. We communicate through e-mail, messenger, phone and skype. We will deliver a professional looking design(s) with proposed functionality to match your concept.
$1.500 USD på 25 dage
5,0 (3 anmeldelser)
5,0
5,0
Brug Avatar.
Please check PMB.
$1.500 USD på 30 dage
5,0 (5 anmeldelser)
4,5
4,5
Brug Avatar.
“Action speaks louder than words”. At BrickBlue, we have worked extensively on Website development platforms & can definitely meet your requirements. We assure you timely delivery, competitive price, quality product & post-development support. Regards, BrickBlue Team
$1.400 USD på 30 dage
4,6 (10 anmeldelser)
4,2
4,2
Brug Avatar.
We are very much interested in this project and we have 6 years experience in this domain. Thanks &Regards.
$1.200 USD på 20 dage
0,0 (0 anmeldelser)
0,0
0,0
Brug Avatar.
Please check PMB
$1.500 USD på 15 dage
0,0 (0 anmeldelser)
4,4
4,4
Brug Avatar.
Check your PMB
$1.100 USD på 25 dage
0,0 (0 anmeldelser)
0,0
0,0
Brug Avatar.
Jarun :Owned and Operated by karun as of February 2005. Designers and Programmers highly skilled
$835 USD på 27 dage
0,0 (0 anmeldelser)
3,8
3,8
Brug Avatar.
All feature are working in my asterisk . now we are working ob web based configuration
$800 USD på 20 dage
0,0 (0 anmeldelser)
0,0
0,0
Brug Avatar.
We can build it and much more, let discuss about yourfinal needs. Andy.
$1.500 USD på 30 dage
0,0 (0 anmeldelser)
0,0
0,0
Brug Avatar.
Hi we can do this , We are even looking for more business with you.
$600 USD på 2 dage
0,0 (0 anmeldelser)
0,0
0,0

Om klienten

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Basildon, United Kingdom
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Medlem siden aug. 13, 2006

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