We have recently purchased a 3COM V3000 Telephone system and have opted to use the 3Com PCXSET softphones for our call center staff. The call center is using Microsoft CRM 1.2 to manage outbound calls.
I would like a toolbar button on both the Account and Opportunity forms which dials the telephone number in the Address1_Telephone1 field for the account (or related account in the opportunity).
## Deliverables
1) Complete and fully-functional working program(s) in executable form as well as complete source code of all work done.
2) Deliverables must be in ready-to-run condition, as follows (depending on the nature of the deliverables):
a) For web sites or other server-side deliverables intended to only ever exist in one place in the Buyer's environment--Deliverables must be installed by the Seller in ready-to-run condition in the Buyer's environment.
b) For all others including desktop software or software the buyer intends to distribute: A software installation package that will install the software in ready-to-run condition on the platform(s) specified in this bid request.
3) All deliverables will be considered "work made for hire" under U.S. Copyright law. Buyer will receive exclusive and complete copyrights to all work purchased. (No GPL, GNU, 3rd party components, etc. unless all copyright ramifications are explained AND AGREED TO by the buyer on the site per the coder's Seller Legal Agreement).
## Platform
See above. Running Windows 2000 server.