Open Source Call center Management Suite

We are a call center. I am in need of a site that will allow an agent to login and post their hours on the particular campaign they worked that day. I would then need this information automatically to reflect on the Client-Side, where he would be able to log in and check the results of the campaign. (Hours, Sales, Dials, Dispositions, etc)

I would like to be able to use this web-enabled program to completely manage the client. From Quoting, Development, Campaign implementation, Invoicing, etc.

I am willing to provide a bonus based on the time it takes to complete the entire project.

I currently use VTiger for the leads process, but it doesn't allow me to create multiple campaigns, for each client. This would need to be a total customer relations management source for all of our clients, and employees.

Evner: ASP, Linux, PHP, System Administrator, XML

Se mere: web relations, open a call center, manage client information, leads for call center, information call center, i need a call center, i call center, etc management, development management web, client information management, check hours worked, call source, call center management suite, vtiger open source, agent leads, vtiger development, source, sales management, sales call, sales call center, quoting, program management, on-call, Management, log post

Om arbejdsgiveren:
( 2 bedømmelser ) Jamestown, United States

Projekt ID: #84968