I am looking for someone to answer my 800 number after hours pacific standard time. From 7pm - 7am M-F I want to offer 24/7 support. This person would be responsible for:\r\n1. Answering the phone with My company name.\r\n2. Ask the caller, Name, Company Name, phone number, piece of equipment they are needing support on and exactly what the issue is. \r\n3. Let them know someone will be returning their call within 15 minutes\r\n3. Contact our technicians with the newly gathered information.\r\n
7 freelancers are bidding on average $22 for this job
I do have more than 7 years of work experience,worked with oracle financial services in customer service. Do hold a MBA degree. If given an opportunity will not let you down . Looking forward to work with you.
I am senior Call Center agents, hired by IBM before. Please contact me if we can have a talk. So you can interview me, and I do also have some questions about this job. Thanks a lot