
Closed
Posted
Paid on delivery
Overview I am planning to launch a global subscription Android app monetised via Google Play billing. The app is not yet published; I am in pre-launch. My merchant payments profile is in BillDesk verification under India's RBI PA-CB regulations. The verification video call was marked unsuccessful, and both payment accounts (Cross border and India only) show "Issue with account." Until this clears, the account cannot sell or pay out, so I cannot meaningfully launch a paid app. I need a paid advisor with real, hands-on experience of Google Play merchant verification in India under the 2026 PA-CB / BillDesk process to guide me through to a successful verification. Deliverable and payment Milestone-based. Payment is released on successful verification of the merchant/payment profile, meaning the "Issue with account" flags are cleared and the account is able to sell and receive payouts. This is an outcome-based engagement focused on getting the BillDesk verification passed, with a few rounds of back-and-forth through the reschedule and any follow-up steps. I will handle app publishing myself once payments are unblocked; that is a separate step and not part of this milestone. Key facts- The correct merchant attended the call in person with all documents, all matching the profile's legal name (PAN, sole-proprietorship registration, bank proof). BillDesk gave no specific reason for the failure. It is a sole-proprietorship merchant profile. The account operator and the proprietor are different people. Cross-border payouts matter most, since most subscribers are outside India. What I need Likely reasons a PA-CB video call fails despite complete, name-matched documents, and how to avoid a repeat. How to get the specific failure reason and a reschedule from BillDesk, and how to escalate via Google Play support to the payments team. A sanity check on my structure (individual developer, sole-prop merchant, cross-border) for a global subscription app. Support through the reschedule and follow-up until verification passes. Please read before bidding Advisory only. I will NOT share credentials, and I will personally attend the KYC call and do all account actions myself. Do not bid if your offer involves account access or anyone standing in for the verification. That is an automatic disqualification. Answer in your proposal- Have you handled a failed BillDesk PA-CB video verification through to a successful pass? What were the actual reasons and fixes? Have you worked with a sole-prop profile where operator and proprietor differ? How many Indian Play Console payment onboardings have you done since the PA-CB rollout? Scope and payment: Single milestone released on successful merchant verification. Screen-share of my own screen only, no account access. Please quote your milestone fee.
Project ID: 40620225
17 proposals
Remote project
Active 7 days ago
Set your budget and timeframe
Get paid for your work
Outline your proposal
It's free to sign up and bid on jobs
17 freelancers are bidding on average ₹6,947 INR for this job

With over 9 years of practical involvement in Android and mobile app development, I am proficient at dealing with queries and providing guidance on potential stumbling blocks faced during the Google Play billing verification process. Although my forte is not directly tied to BillDesk PA-CB video verifications, my adeptness at mobile app technology and working under strenuous conditions ensures that I meet any challenges head-on. Moreover, having worked with a varied range of profiles and business structures, I understand the nuances of sole-proprietorships where operator and proprietor differ - pivotal knowledge for your specific use case. Additionally, I have managed several Indian Play Console payment onboardings since the PA-CB rollout which will be instrumental in assisting you through this hurdle. My dedication to delivering solutions by leveraging my wide-ranging skill set has always been well-regarded among my clients. Lastly, as an individual committed to following best practices, I understand wholly your concerns about account access security. My proposal involves absolutely no sharing of credentials or disreputable practices; I await your response so we can commence the process of successfully verifying your Google Play merchant/payments profile. Together, let's eliminate these 'Issue with account' flags and empower your cross-border payout capability so you can launch your subscription Android app seamlessly!
₹17,000 INR in 7 days
5.3
5.3

As an experienced mobile app developer for over 8+ years, I have the firsthand knowledge and expertise to help you navigate through your predicament with Google Play merchant verification. While I have not specifically handled a BillDesk PA-CB video verification failure, my in-depth understanding of mobile platforms alongside my proficiency in backend service development and database optimization empowers me to approach this challenge from a comprehensive standpoint and provide effective strategies for resolution. Let's dive deep together into the possible causes of the failed verification, outline avoidable pitfalls, and secure a successful rescheduled verification for you. While it is true that we won't involve account access or stand-ins for verifications, my role as your advisor would be to equip you with accurate insights and actions to take during each phase of the process. My work approach is anchored on empowering my clients to be self-sufficient, which aligns perfectly with your terms.
₹7,000 INR in 7 days
3.0
3.0

Hi, At first glance, this looks straightforward but there’s usually one part that causes issues later. Happy to share a quick plan if you're open to it. Regards, Rajesh
₹7,000 INR in 7 days
1.2
1.2

As founder and leader of Neuravolt Technologies, I bring over 3 years of hands-on experience in technology solutions across various industries, including expertise in Android and Mobile App Development. My grasp on Payment Gateway Integration is also immensely pertinent to your project's needs. Although I haven't specifically dealt with the BillDesk PA-CB video verification process as described in your project, my team and I have faced several intricate situations related to payment gateways and KYC processes whilst building apps for clients. Our commitment to solving real business challenges means we understand the urgency and need for thorough resolutions when it comes to payment profiles. Furthermore, Neuravolt's forte extends beyond just app development - we take charge of the entire software development process, from solution architecture right through to quality assurance and maintenance. In this way, our engagement goes above and beyond just a 'rescue' approach; we are here for your long-term success. Choosing Neuravolt ensures you receive not only an advisor but a seasoned partner committed to navigating the complexities of Google Play billing verification towards the most beneficial outcome.
₹7,500 INR in 2 days
0.9
0.9

Drawing from more than a decade of experience in Android App Development and Mobile App Development, my team and I know the ins and outs of the Google Play ecosystem like the back of our hands. We've successfully completed numerous Indian Play Console payment onboardings since the PA-CB rollout, including helping clients resolve and pass failed BillDesk PA-CB video verifications. To ascertain reason for failure and provide possible fixes, we undertake a thorough analysis of all possible data discrepancies and regulatory guidelines. As such, we can effectively support you through reschedule and any further steps until your verification passes. While we bring technical expertise to the table, it is our meticulous focus on user-centricity that distinguishes us. We fully understand that as an individual developer with a sole-proprietorship merchant profile, the success of your app hinges on crossing regulatory hurdles tied to your unique setup. Choose us for this project because our commitment extends beyond simply resolving your immediate problem of merchant/payment profile verification. We are invested in long-term success and sustainability of our clients' ventures. With FriedmanTech Solutions, you have not only a seasoned expert with deep-rooted understanding in Google Play merchant verification but also a reliable partner who brings precision and performance to every project engagement.
₹5,000 INR in 7 days
0.0
0.0

With my extensive background in Android app development and in-depth knowledge of Google Play's payment system, I believe I am a strong match for your needs. Although I haven't dealt with the exact issue you're facing, as you mentioned there were no specific reasons given for the failure, troubleshooting such technical problems is one of my specialties. Identifying and solving complex technical hurdles is part of my daily work and I'm confident that I can assist you in finding a solution to your account verification failure woes. Regarding your unique situation as a sole-proprietorship with a different operator from the proprietor, I understand the intricacies that might arise from this arrangement and can help you navigate them effectively. I've been involved in several Indian Play Console payment onboarding processes since the PA-CB rollout, which has provided me with a valuable perspective on platform-specific issues. As for account security, please be assured that I fully respect your boundaries and will not require any account access. Rather, we can work through screen-sharing sessions where you maintain full control. With my commitment to delivering practical results for Indian businesses while adhering to strict timelines, I am confident that I can guide you towards a successful merchant verification and get you back on track to launch your app without further delay. Let's connect soon and get things moving!
₹1,500 INR in 7 days
0.0
0.0

< Hi — Abror-Yakubov here from Uzbekistan >, "GOOGLE PLAY MERCHANT VERIFICATION" — you need a clear path to pass the BillDesk PA‑CB video call. I will walk you through the exact checklist BillDesk expects, map each document to their verification fields, and script the screen‑share session so you can present everything confidently. My Android and payment‑gateway background (including Google Play billing integration) lets me spot the typical mismatches that cause failures. We will also draft a concise escalation email to Google Play’s payments team, using their preferred format, and plan a reschedule call with BillDesk that addresses the root cause. What time zone will you be available for the screen‑share sessions, and do you have a preferred date for the next verification call?
₹6,000 INR in 7 days
0.0
0.0

I am the perfect fit for your Google Play Billing Verification project. My team and I have recently guided clients through similar challenges, ensuring successful merchant verification with BillDesk. We have experience with sole-proprietorship profiles and understand the nuances of the PA-CB process. I’ve personally navigated failed verifications and can provide insights on common pitfalls and solutions. Let’s work together to clear those flags and get your app ready for launch. Thank you, NobleSourcing
₹9,400 INR in 7 days
0.0
0.0

Hello, I have experience in fast and accurate data entry, PDF to Excel conversion, and typing. I am very detail-oriented and can deliver high-quality work within the deadline. I will ensure 100% accuracy. I am ready to start immediately and communicate well. Please give me a chance to prove my skills. Thank you.
₹7,000 INR in 5 days
0.0
0.0

We recently helped a client achieve successful Google Play billing verification after navigating similar challenges — and judging by your post, it sounds like we could do the same for you. We've worked on projects involving Google Play merchant verification and would love to bring that experience to your situation. From your post, it sounds like you're looking for something seamless, specifically around the complexities of the BillDesk verification process. We specialize in payment system advisory services and have 75+ 5-star reviews on similar projects, ranking in the top 1% among 75 million users! I have successfully handled failed BillDesk PA-CB video verifications and can provide insights into common pitfalls, including cases where the operator and proprietor differ. I’ve guided numerous Indian Play Console payment onboardings post-PA-CB rollout. I would love to help you with your project! The worst that can happen is you walk away with a free consultation. Regards, Shannonkb21
₹6,250 INR in 7 days
0.0
0.0

INTRO Recently, I guided a client through the complexities of Google Play merchant verification and helped them achieve a successful outcome. I will assist you in navigating the BillDesk verification process, ensuring your merchant account can sell and receive payouts. MIDDLE I understand the challenges you face with the "Issue with account" flags and the need for a clean, professional, and user-friendly verification process. It is crucial to identify the reasons behind the initial failure and avoid any repeat issues. I have extensive experience with payment onboarding and verification processes, specifically in the Indian market. We have 75+ 5-star reviews on similar projects and rank in the top 1% among 75 million users. OUTRO I am confident we can work together to achieve the results you need. Regards, MORNE.
₹3,900 INR in 7 days
0.0
0.0

Hello, I'm bharghav, with 10 years of experience in Android development. I understand your critical need for guidance on Google Play merchant verification in India, especially with the BillDesk PA-CB regulations and your "Issue with account" status. I can help you navigate this. My approach involves identifying potential reasons for the failed video call, outlining steps to obtain specific failure reasons from BillDesk, and strategizing escalation via Google Play support. I will provide a sanity check on your sole-proprietorship structure and offer support through the reschedule until successful verification.
₹8,750 INR in 3 days
0.0
0.0

Hello Client, I am an expert in mobile and web development using Android and flutter-based application. I have read the requirement, and I can do things as per your requirement and instructions. I can start work now. Thanks
₹1,500 INR in 3 days
0.0
0.0

Lucknow, India
Payment method verified
Member since Jun 14, 2014
₹1500-12500 INR
₹1500-12500 INR
₹37500-75000 INR
₹12500-37500 INR
₹1500-12500 INR
₹1500-12500 INR
$10-30 USD
₹1500-12500 INR
$250-750 AUD
$250-750 USD
$10-30 USD
₹12500-37500 INR
$50-300 USD
$250-750 AUD
₹1500-12500 INR
₹600-601 INR
$250-750 USD
$3000-5000 USD
$30-250 USD
₹12500-37500 INR
₹12500-37500 INR
₹12500-37500 INR
$15-25 USD / hour
$25-50 AUD / hour
$250-750 USD