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We need to write a patent application with USPTO

Provider of live chat needs to draft and file patent with USPTO. We already have patent search report. The ivention is:

A computer program, information system, and method that utilizes technology in the field of search, chat support, data mining, data storage, filtering, customer ratings and referral tracking for intelligent web-based chat help and transaction processing.

The invention includes a user interaction module, which is a computer program, a diagnosis module, which is a method and a suggestion module.

The computer program is a support and help platform serving the end-user to communicate through at least one data network, during a web session initiated by the end-user from a software application, the online software application provides a means for requesting assistance from a help desk on at least one web page.

The diagnosis module utilizes support and helps platforms to collect, sort, filter, rate, track or analyze metadata, data and responses from end-users to provide automated, semi-automated or manual analysis or reports on end-users based on categorization of metadata, the products and services sold or inquired, frequency of transactions, inquiries or end-user interactions, timing of transactions, inquiries or end-user interactions, end-user information.

The suggestion module provides suggestions to pro-active action based on these analysis, reports or responses from end-users.

This invention is applicable to the fields of online self-help systems for web sites and software applications as well as to customer, supplier and employee helpdesks.

We will provide all details and info - please send message if you require more details.

Færdigheder: Patenter

Se mere: self pro, mining support services, method write report, employee network, transaction pro, online computer help, help desk online, write report online, write chat program, write program online, uspto, patent search, need write program, manual write, live help chat software, live draft, help data mining, write computer network, automated live chat, write web based program, patent data mining, online chat module, write file metadata, transaction processing program, supplier computer

Om arbejdsgiveren:
( 28 bedømmelser ) Coronado, United States

Projekt-ID: #6007756

7 freelancere byder i gennemsnit $558 for dette job

gauravsaggi

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PatentMaven

Hello, I have been a registered US Patent Attorney for over twenty years, and can assist you with your project. Your patent application would include at least one system diagram showing the interaction module, the dia Mere

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PatentExpert

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MAGNAMATIC

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veeraplus

A proposal has not yet been provided

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nswapsj

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annettfranklin

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vahehgolestanian

Registered Patent agent before US patent and trademark office verify: https://oedci.uspto.gov/OEDCI/details.do?regisNum=71070 Services: Services: Writing and Filling patent application. Preparing utility drawings Mere

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