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I’m coordinating several parallel projects and need a reliable partner who can move smoothly between customer-facing tasks and data work. On the technical side, you’ll be working inside Office 365 every day—updating shared documents, building dynamic Excel models, and drafting clear slide decks. For deeper analysis, I rely on Python and specifically the Pandas library, so you should be comfortable cleaning data, merging large CSVs, and producing concise insights or visualisations that non-technical colleagues can act on. A big part of the role is keeping our CRM humming. I can adapt to Salesforce, HubSpot, or Zoho CRM, so if you already know one of those systems you’ll slot right in; if not, show me how quickly you learn and document new processes. Day-to-day you’ll update leads, automate follow-ups, and make sure support tickets never slip through the cracks. Because our customer base spans three regions, strong written and spoken communication in English is essential, and any fluency in French or Hindi will be a welcome bonus when we handle multilingual queries. Key deliverables: • Clean and analyse raw datasets in Pandas, delivering actionable summaries or dashboards • Create and maintain Excel/Office 365 reports that stay linked to live data sources • Configure CRM workflows, templates, and basic automations that improve response times • Draft friendly, professional customer-support replies and knowledge-base articles I value clear status updates, well-commented code, and documentation I can hand to a new team member without extra explanation. If this mix of data wrangling, process optimisation, and customer interaction sounds like your comfort zone, let’s get started.
Project ID: 40509118
7 proposals
Remote project
Active 5 days ago
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7 freelancers are bidding on average ₹600 INR/hour for this job

As a seasoned data-driven software engineer and developer, I bring to the table extensive experience in Python, including its powerful Pandas library. My 13+ years in the industry have honed my ability to not just create visually appealing data visualizations using clean coding and logic but distill them into concise insights that even non-technical team members can take informed, effective action on. I've also mastered working with Office 365, which means my well-commented code can help you maintain reports and keep your data sources effortlessly linked. Additionally, your CRM workflows and automations will be handled with expert care as I've worked with several CRM systems including Salesforce, HubSpot, and Zoho CRM. Even if you settle on a different system eventually, my invaluable adeptness at learning new technologies quickly will allow me to adapt to it seamlessly. You can count on me to efficiently update leads, automate follow-ups, and guarantee no support issues get slipped through the cracks. Finally, in dealing with your multi-regional customer base—where strong written and verbal communication skills are essential—I'd not only comfortably communicate in English but also harness my fluency in both French and Hindi to aptly handle multilingual queries.
₹575 INR in 40 days
1.3
1.3

Hi, I reviewed your requirements and my experience aligns well with this role. I've worked with Python (Pandas), Excel/Office 365, CRM automation, and customer support workflows, helping teams clean and analyze data, automate processes, and maintain organized documentation. I'm comfortable managing large datasets, creating reports and dashboards, configuring CRM workflows, and providing professional customer communication. I also prioritize clear status updates, well-documented code, and maintainable processes. I'm available to start immediately and would be happy to discuss your projects. Best regards, WiredAI Ventures
₹600 INR in 40 days
1.4
1.4

Rahul here, I understand you're looking for a dependable professional who can combine data analysis, CRM management, Office 365 reporting, and customer communication while keeping processes organized and well documented. With experience in data processing, Excel reporting, Python/Pandas, CRM workflows, and business operations support, I can help streamline reporting, maintain CRM accuracy, automate repetitive tasks, and provide clear insights that support decision-making. My approach is to build efficient reporting workflows, clean and analyze datasets, optimize CRM processes, maintain accurate documentation, and ensure customer-facing communication remains professional and responsive. I'd be happy to discuss your current tools, reporting requirements, and workflow challenges in more detail. Ready to start immediately. Thank you for your consideration.
₹700 INR in 40 days
0.0
0.0

3x Certified Zoho Professional I am Saurav Mandal, a 3x Certified Zoho Professional with 4+ years of experience in the Zoho ecosystem, specializing in business process optimization, customization, and development. Core Competencies Zoho Consultancy API Integration Configuration & Customization App Development Data Migration Zoho Training Ongoing Support Expertise Across Zoho Platform Custom Modules Custom Fields Canvas Widgets Blueprints Schedules Workflows Validations Advanced Formula Deluge Scripting Security Controls Process Management Automations Data Administration General System Setup Channels Setup Portals Reports & Dashboards With strong hands-on experience across multiple Zoho applications, I focus on delivering scalable, efficient, and automation-driven solutions that align technology with business goals. Looking forward to collaborating and helping you get the best out of the Zoho ecosystem. Best Regards, Saurav Mandal
₹575 INR in 40 days
0.0
0.0

Hello, I believe I am a strong fit for this role, combining data analysis, process automation, and customer support experience. I have hands-on experience with Python and Pandas for data cleaning, transformation, CSV processing, reporting, and dashboard creation. I am also proficient with Excel and Office 365, including dynamic reports, formulas, data analysis, and presentation development. In addition, I have worked extensively with CRM systems and business workflows, ensuring accurate lead management, timely follow-ups, and efficient support operations. I am comfortable learning new platforms quickly and documenting processes clearly for team scalability. My strengths include: • Data analysis and reporting using Python (Pandas) and Excel • Dashboard creation and actionable business insights • CRM administration, workflow automation, and process optimization • Professional customer communication and knowledge-base documentation • Well-documented code, clear status updates, and reliable project ownership I am confident I can contribute across both the technical and customer-facing aspects of your projects while maintaining high-quality documentation and communication standards. I look forward to discussing how I can support your team.
₹575 INR in 40 days
0.0
0.0

Dehradun, India
Member since Jun 12, 2026
$30-250 USD
₹600-1500 INR
₹12500-37500 INR
$30-250 USD
₹600-1500 INR
₹750-1250 INR / hour
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₹12500-37500 INR
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₹600-1500 INR
£250-750 GBP
₹1500-12500 INR
$30-250 USD
₹12500-37500 INR
$15-25 USD / hour
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