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Looking for Operation Support Analyst – Level II with 3-5 years of experience in healthcare industry

Project Duration: 3-6 months

Budget: Upto INR 16 Lakhs

Below are the role requirements:

Responsibilities:

• All selected responsibilities associated with Operation Support Analyst – Level I

• Interface across multiple internal IT groups, including senior IT management, operations management, project leaders and end users

• Lead support (enhancements, maintenance, and production) of existing assigned hardware and software/applications

• Investigate service outages and resolve issues to maintain system and infrastructure stability

• Communicate infrastructure/application problems and issues to key stakeholders, including management, development teams, and end users

• Identify and manage operational problems and incidents according to established IT operation standards and processes

• Provide second level use/customer telephone support for assigned software applications

• Obtain patches, fixes, and product updates from software vendors through telephone contact, bulletin boards, and/or Internet services

Qualifications:

• BS/BA in Computer Science, Information Technology, or an equivalent combination of education and/or experience

• 3-5 years of experience in operation support

• Minimum 1 year of experience in infrastructure/software development

• Experience with various server/desktop systems, operating systems, and diverse technical environments

• Excellent customer service orientation and verbal communication skills

• Ability to install software for and troubleshoot a wide range of applications

• Advanced analytical thinking and problem-solving skills

Evner: Operations Management, Software Udvikling, Skrivebord Support, Teknisk Support

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Om arbejdsgiveren:
( 0 bedømmelser ) Bengaluru, India

Projekt ID: #31824948

2 freelancere byder i gennemsnit ₹220001 timen for dette job

nachitayadav8

Hi, i will do Looking for Operation Support Analyst – Level II with 3-5 years of experience in healthcare industry I am an experienced Android and ios developer and equipped with all the necessary skills to provid Flere

₹220001 INR in 7 dage
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Myndo

Best Regards! I would like to apply, I have a Bachelor's Degree in Information Technology, acquired in the year 2019, but with a lot of experience and proficiency in Technical Support, Desktop Support, Software Develop Flere

₹220001 INR in 7 dage
(0 bedømmelser)
0.0