WhatsApp API Integration with Odoo CRM

@n2rtechnologies

Hello, I've built WhatsApp Business API integrations into Odoo multiple times — this is exactly the kind of work we do regularly. We handle the full stack: API setup, custom modules, webhook handling, and two-way sync between WhatsApp and your CRM data. We've shipped 50+ Odoo projects over the last 8 years, including several with messaging integrations and customer automation workflows. Most of our CRM work involves connecting external platforms to Odoo, so the architecture here is familiar ground. Let's start simple: send me a quick overview of what messages you want to capture (support tickets, sales leads, notifications?) and whether you need automation rules triggered from WhatsApp. That'll help me scope this properly and give you a realistic timeline. Happy to jump on a call if you want to move fast. Regards, Nurul Hasan

@extreamcode

Hi Freelancer, I can see the hidden pain point here: WhatsApp is becoming a sales system, but Odoo needs to make it measurable and controllable. I’ve built API-driven CRM integrations and can connect Meta’s WhatsApp Cloud API to Odoo so your team can send/receive messages, sync conversations, assign chats to 4 agents, and keep every interaction tied to leads and contacts. I’d implement webhook handling, message sync for text/media, lead creation, template-based campaigns, activity logs, response tracking, and a clear dashboard for supervision. I’ve shared an initial estimate based on your description, and once we go over a few technical or functional details, I’ll confirm the exact cost and delivery schedule. If helpful, I can also suggest a cleaner data model for conversation ownership, escalation rules, and template governance before development starts. Should assigned conversations support both automatic round-robin routing and manual reassignment rules, or only one of them? Best regards, Asad

@krupnovdenis

Hello! We can build the Odoo–WhatsApp integration you need for centralized communication and sales workflows. 1. Is your current Odoo CRM a standard setup or does it already include custom modules? 2. Which part should be prioritized first: messaging sync, agent assignment, or campaign workflows? — About us We are dZENcode – a full-cycle IT company for digital product development: from design and programming to integrations and post-release support. We build projects from scratch and also work on existing solutions that need further development, improvements, or technical support. You can find detailed information about our services and rates on our official website: https://dzencode.com. Please review it – after that, we can discuss the details and agree on the next step. ⚠️ After clarifying all details, we will define the scope, the suitable cooperation format – task-based, outsourcing, or outstaffing – and the final cost. Projects are guaranteed to reach release with us: • 10+ years providing IT services; • 90+ in-house specialists; • 250+ public reviews since 2015; • We support products under SLA after launch; • We work under NDA and a company contract!

@mahads31

Hello, I can help you build a clean and reliable integration between Meta WhatsApp Business Cloud API and your Odoo CRM to centralize all customer conversations in one place. I have strong experience in web development and working with APIs and webhooks, and I can ensure smooth bi directional messaging, proper lead creation, and organized assignment of chats to your four sales agents inside Odoo. I will also set up stable webhook handling, message logging, and a clear structure for tracking conversations, response times, and follow ups, along with basic automation for segmentation and templates if needed. My focus will be on building a scalable and well documented solution that your team can easily use and manage. Best Regards, Solves Inn

@ricardo686

Hi there, You need a robust WhatsApp Business Cloud API integration with Odoo CRM that centralizes all customer conversations under a single company number, supports 4 sales agents, automates lead management, and provides complete visibility into sales and support activity. I will implement bi-directional synchronization between Odoo and WhatsApp Cloud API, including message handling for text, images, and documents, conversation assignment workflows, agent dashboards, CRM activity tracking, automatic lead/contact creation, webhook processing, and Meta-approved template messaging. The solution will also include campaign management, contact segmentation, response-time tracking, sales status automation, and monitoring tools for team performance. I have worked on CRM integrations, webhook-driven systems, messaging platforms, automation workflows, and Python-based business applications where reliability, auditability, and real-time synchronization were critical requirements. I can start immediately and deliver a documented, scalable integration with training and post-launch support to ensure smooth adoption by your sales team.

@altaflatifdev

Hi, I can handle this project. I have experience with Odoo CRM, WhatsApp Business API integrations, webhooks, and automation workflows, and I have completed similar integrations before. I can set up the complete WhatsApp Cloud API connection, multi-agent chat management, lead creation, tracking, dashboards, and documentation as required. I’m ready to start and can deliver a clean, stable solution.

@hafizkamal007

Managing WhatsApp conversations across multiple sales agents often leads to missed messages, poor follow-ups, and limited visibility within Odoo CRM. I can integrate Meta's WhatsApp Business Cloud API with Odoo to centralize chats, automate lead creation, assign conversations to agents, and provide complete tracking and reporting. I have experience with Odoo customization, Python development, API integrations, webhooks, and CRM automation, delivering scalable and well-documented solutions. A few technical questions: 1. Which Odoo version (Community or Enterprise) are you using, and are there any existing custom CRM modules involved? 2. How should conversations be assigned—automatic routing (round-robin/rules-based) or manual assignment with agent ownership tracking? Best regards, Muhammad Kamran Axcelworld

@durgesh8527

As an experienced full-stack developer specializing in API integration, MySQL, Python, and software architecture, I fulfill all the requirements for your WhatsApp and Odoo integration project. Over the last 12+ years, my team and I have successfully delivered enterprise-grade software and CRM solutions for businesses worldwide with functionalities similar to what you need - webhooks, bulk campaigns, multi-agent support, and activity logging within CRM. Moreover, utilizing our thorough understanding of Messaging Infrastructure Providers and odoo development environment; we can provide optimal performance and scalability to your solution. Our commitment to high standards implies that your system will receive clean, well-documented code that's resilient against errors. Also combining our database expertise and familiarity with cloud technologies like AWS, we can ensure secure data management, efficient performance even in bulk import/export operations and proper handling of webhooks. Clients appreciate our clear communication and our commitment to long-term support. Our final deliverable will be a fully functional WhatsApp-Odoo integration that not only meets your requirements but also includes comprehensive documentation for convenient use. I'm ready to help streamline your WhatsApp communications within Odoo CR

@ayesha86664

Hi there! I understand you need a stable WhatsApp Business Cloud API integration with Odoo CRM so all customer conversations can be managed in one place. Without proper integration, messages can get scattered and it becomes hard to track agents’ performance and customer follow-ups. I have experience in Python, API integrations, CRM systems, and working with Odoo modules along with webhook-based architectures. I also work with WhatsApp Cloud API integrations, automation workflows, and multi-agent support systems for structured customer handling. I will connect WhatsApp Business Cloud API with your existing Odoo CRM for real-time message sync. I will implement multi-agent chat assignment so all 4 agents can manage conversations efficiently. I will build monitoring dashboards for activity tracking, response time, and lead generation from chats. I will ensure proper webhook handling, error management, and scalable architecture for stability. I will provide clean documentation and support for smooth deployment and usage. check our work [https://www.freelancer.com/u/ayesha86664](https://www.freelancer.com/u/ayesha86664) Could you confirm if your Odoo instance is self-hosted or Odoo Online (SaaS)? I can start immediately with API setup and integration planning. Let me know if you’re interested & we can discuss it. Best Regards Ayesha

@mojjammil

Hi, I have experience building WhatsApp Business Cloud API integrations and CRM automations, and I can help implement a robust Odoo solution with bi-directional messaging, multi-agent conversation management, automatic lead creation, contact matching, CRM activity tracking, and campaign management using Meta-approved templates. The integration will be designed for reliability and scalability, with proper webhook handling, message synchronization, agent assignment workflows, performance dashboards, error monitoring, and clear technical documentation. I can also provide training and post-deployment support to ensure your team is comfortable managing the system. Best regards, Mojjammil

@EnGier

I'm a WABA META AND ODOO EXPER. I just did same integration for another Indian Client. Check my reviews. Effectively integrated WhatsApp API with Odoo CRM for the business. I significantly increased revenue generation from €2.4K to over €6.0K. I'll create an intelligent system that will enhance your customer support, expedite sales follow-ups and optimize sales team supervision. Not only will your conversations be well managed and assigned accordingly but also the chat history of each conversation will be accessible, the response times will be monitored and sales follow-up status analyzed. No more talking, let's get the job done. Send me a message I help you fix this ASAP.

@goranm16

Hi, I can help you connect WhatsApp Business Cloud API with your existing Odoo CRM so your team can manage sales and support conversations from one place. The real goal here is not just sending messages, but building a reliable workflow: one business number, 4 agents, clear chat ownership, lead creation, follow-up tracking, and management visibility. I would start by checking your current Odoo setup and Meta account status, then map the WhatsApp webhook flow into Odoo contacts, leads, messages, and agent assignments. The main risk is unstable sync or messy conversation ownership, so I would handle webhook retries, message status tracking, attachments, template campaigns, and activity logs carefully from the beginning. I can also keep the setup clean and document it so your team can manage it after delivery. Thanks!

@hoangvanp

Hello, I have carefully checked your requirements and understand that you need to integrate Meta's official WhatsApp Business API with Odoo CRM to streamline customer support, sales follow-up, and team supervision. The system will centralize all WhatsApp communication under a single business number in Odoo, allowing for conversation management, agent assignments, and activity monitoring. Since I have worked on similar CRM integrations, I can quickly handle this type of system with a reliable and production-focused approach. My experience includes developing bi-directional message synchronization, agent assignment features, and performance dashboards for CRM platforms. I can deliver: - Seamless WhatsApp integration with Odoo CRM for bi-directional messaging (using WhatsApp Business Cloud API and Python) - Multi-agent support with conversation assignment and monitoring features (utilizing Odoo CRM capabilities) - Monitoring dashboard for support metrics and automation (developed with webhooks and clean code practices) I can start immediately and work within your timeline. Let's discuss the details via chat. Best regards, Hoang Van Phi

@omarz33

Hello there! I'm excited to offer my expertise in integrating Meta's WhatsApp Business API with Odoo CRM for centralized communication. I understand the importance of streamlining customer support and sales processes, and I'm confident in providing a seamless integration tailored to your needs. Key Points & Suggestions: - Seamless WhatsApp + Odoo Integration: Bi-directional message sync, support for text, images, and attachments. - Multi-Agent Support: Efficient assignment of conversations to agents, tracking response times, and sales follow-up status. - Monitoring & Automation: Custom dashboard for metrics, lead creation, client association, and bulk campaigns. Capability Statement: I have successfully integrated WhatsApp APIs with CRMs, including Odoo, ensuring stability and scalability. My portfolio showcases similar projects with positive outcomes, and I'm eager to discuss how I can enhance your system further. Let's chat more about how I can elevate your communication processes! Looking forward to collaborating.

@tyronet2

You need a stable WhatsApp Cloud API integration inside Odoo CRM with multi-agent conversation management, lead automation, campaign support, and full activity visibility. I have 9+ years of experience building API integrations, CRM workflows, webhook-driven systems, and automation platforms using Python, PostgreSQL/MySQL, and cloud services. I've worked extensively with messaging APIs, event processing, and customer communication workflows. At Marin Software, I built real-time event pipelines and automation systems on AWS. At Poundit, I developed business platforms with API integrations, payment automation, and customer management workflows. For this project, I would connect the WhatsApp Business Cloud API to Odoo, implement bi-directional message sync, agent assignment logic, webhook handling, lead creation workflows, conversation history, and campaign support using approved templates. Documentation, deployment assistance, and post-launch support are included. Can you share your Odoo version and whether you're using Community or Enterprise edition?

@ammarahmed20

Hello, I can integrate Meta WhatsApp Business Cloud API with your Odoo CRM so all conversations flow into a single dashboard with proper multi-agent assignment, message sync, and support for media and files. I will set up lead creation from chats, conversation tracking, and a clean monitoring panel for your 4 agents including response logs and performance insights. The solution will be stable, well-documented, and fully scalable with proper webhook handling and error management. I will also ensure WhatsApp campaigns using approved templates and contact segmentation work directly from Odoo. Regards Ammar Malik

@Vsion2

Welcome to professional Python development services! Hi there, I'm Alema, a Python expert programmer who strives for clear code in atmospheric, numerical weather prediction, physics, and all other seminal fields. I'm ready to provide you with high-quality services. I have completed 350+ projects with a 100% Positive Rating. If you are looking for Quality work, look no further. Tech stack: Python, FastAPI, Django PostgreSQL, SQLAlchemy React, JavaScript, TypeScript Docker, Docker Compose CI/CD (GitHub Actions, GitLab CI) AWS (EC2, S3, Lambda, ECS), DigitalOcean, Heroku NGINX, Caddy If you're looking for a reliable Python backend developer to help with your project, feel free to reach out. Your faithfully. Eng. Alema Akter

@haseebsidd07

Hi, There, I understand that you are seeking a developer to integrate Meta’s WhatsApp Business API with Odoo CRM. This integration will significantly enhance your customer support and sales efficiency by centralizing communications, managing conversations, and overseeing sales activities directly from Odoo. My name is Abdul Haseeb Siddiqui, and I bring over 6 years of experience in software development with a strong focus on Odoo, Python, and API integrations. My technical skills align perfectly with your project requirements, including CRM, customer support, and automation functionalities. I have successfully completed similar integrations, ensuring bi-directional message synchronization, multi-agent support, activity logging, and monitoring dashboards. You can view my relevant work examples in the following portfolio links: https://www.freelancer.com/u/haseebsidd07 I am committed to providing a stable and scalable solution tailored to your needs. Thank you for considering my proposal. Regards, Abdul Haseeb Siddiqui

@ifaizabbas

Your requirement is not just a WhatsApp connection to Odoo, but a complete communication workflow where all conversations from a single business number are synchronized, assigned to sales agents, tracked, and converted into actionable CRM data. I would implement the integration using Odoo, Python, Meta WhatsApp Cloud API, and webhooks to ensure reliable two way messaging with support for text, images, and attachments. The solution will handle conversation assignment, agent visibility, response tracking, automatic lead creation, contact matching, activity logging, and WhatsApp template campaigns directly from Odoo. Special attention will be given to webhook reliability, error handling, scalability, and clean documentation so the system remains stable as message volume grows. The final setup will allow management to supervise agent activity and customer interactions without leaving Odoo. If you already have the Odoo instance and Meta Business setup in progress, I can review the current environment and outline the most efficient integration approach before development begins.