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1. Authentication Module Features * Login * Forgot Password * Reset Password User Roles * Super Admin 2. Customer Management The CRM should maintain a complete profile of every customer. Customer Details * Customer Name * Company Name * Email Address * Mobile Number * WhatsApp Number * Address * City * State * Country * Industry * GST Number (Optional) Service Details Customers can subscribe to one or multiple services. Examples: * SEO * Website Development * Performance Marketing * Social Media Marketing * Branding * Software Development * Mobile App Development Each service should display: * Service Name * Start Date * End Date * Current Status * Assigned Team Member Payment Details Each service should maintain: * Total Amount * Paid Amount * Remaining Amount * Due Date * Payment History * Payment Status 3. Booking Management The CRM should automatically capture bookings from multiple sources. Booking Sources * Facebook Lead Ads * Website Book Now Form * Contact Us Form * Webinar Registration * Manual Entry Booking Information * Lead Name * Company Name * Contact Number * Email * Source * Interested Service * Assigned Sales Executive * Booking Date * Current Status * Notes 4. Sales Pipeline The CRM should provide a Kanban-style pipeline to manage leads. Pipeline Stages * New Lead * Contacted * Meeting Scheduled * Proposal Sent * Negotiation * Payment Pending * Converted * Project Started * Project Completed * Closed Automation Whenever a lead moves to another stage: * Send WhatsApp Notification * Send Email Notification * Update CRM Activity Timeline * Notify Assigned Team Member After Conversion Automatically: * Generate Invoice * Send Invoice via Email * Send Invoice via WhatsApp * Create Customer Profile * Create Project * Assign Team 5. Invoice Management Features * Auto Invoice Number * GST Calculation * Tax Configuration * Discount Support * Company Branding * PDF Generation * Download Invoice * Email Invoice * WhatsApp Invoice Invoice Status * Draft * Sent * Paid * Partially Paid * Overdue 6. Pricing Management The pricing panel should be fully dynamic. Features * Add Pricing Plans * Edit Pricing Plans * Delete Pricing Plans * Create Packages * Add Add-ons * Configure Taxes * Configure Discounts Example Packages SEO * Basic * Standard * Premium Website Development * Landing Page * Business Website * E-commerce Website * Custom Portal 7. Services Management The services panel should be fully dynamic. Features * Add Service * Edit Service * Delete Service * Service Description * Service Duration * Pricing * Features * Category * Display Order Categories * Digital Marketing * SEO * Google Ads * Meta Ads * Branding * Website Development * Software Development * Mobile App Development * Automation Services 8. WhatsApp Settings Twilio Configuration * Account SID * Auth Token * WhatsApp Number * Verify Connection Template Management Manage templates for: * Welcome Message * Proposal * Follow-up * Payment Reminder * Invoice * Meeting Reminder * Project Started * Project Completed * Review Request Pipeline Mapping Assign a WhatsApp template to each pipeline stage. Timing Configuration Configure automatic follow-up timings. Examples: * After 4 Hours * After 12 Hours * After 24 Hours * After 48 Hours 9. WhatsApp Campaigns Features * Create Campaign * Schedule Campaign * Send Instantly * Recurring Campaigns * Template Selection * Audience Filters Customer Filters * Service * City * Customer Type * Pipeline Stage * Lead Source Automation Example: * First Follow-up after 4 Hours * Second Follow-up after 12 Hours * Third Follow-up after 24 Hours * Fourth Follow-up after 48 Hours Reports * Delivered * Read * Failed * Replied * Click Rate 10. Webinar Management Features * Create Webinar * Edit Webinar * Delete Webinar * Registration Form * Meeting Link * Banner Upload * Speaker Information * Reminder Notifications * Attendance Tracking * Recording Link 11. Live Chat Integration Features * Website Live Chat * Visitor Tracking * Chat Assignment * Chat History * Convert Visitor into Lead * Customer Profile Creation 12. Homepage CMS The homepage should be manageable without developer support. Dynamic Sections * Hero Banner * Services * Statistics * Testimonials * Clients * FAQs * Call-to-Action * Footer * Contact Information 13. Blog Management Features * Blog Categories * Tags * Featured Image * Rich Text Editor * Author * Draft & Publish * Schedule Publishing SEO Fields * Meta Title * Meta Description * URL Slug * Keywords * Schema Markup 14. Policy Management Manage website policies dynamically. Policies * Privacy Policy * Terms & Conditions * Refund Policy * Shipping Policy 15. Notification System Email Notifications * New Lead * Meeting Reminder * Proposal Sent * Invoice Generated * Payment Reminder * Payment Received * Project Started * Project Completed * Webinar Reminder WhatsApp Notifications * Welcome Message * Follow-up * Proposal * Invoice * Payment Reminder * Project Updates * Webinar Reminder * Review Request 16. Reports & Dashboard Dashboard Cards * Total Leads * Total Customers * Active Projects * Pending Projects * Revenue * Pending Payments * Completed Projects * Conversion Rate * WhatsApp Delivery Rate Reports * Monthly Revenue * Lead Source Analysis * Pipeline Conversion * Service-wise Sales * Payment Report * Campaign Performance * Customer Growth * Project Status Report 17. Recommended Technology Stack Layer Technology Frontend [login to view URL] + React + Tailwind CSS Backend Node.js (NestJS/[login to view URL]) Database PostgreSQL Authentication JWT + Refresh Tokens Storage AWS S3 Email SMTP WhatsApp Twilio WhatsApp API Payment Gateway Razorpay PDF Generation PDFKit Queue Management BullMQ + Redis Hosting Hostinger
Project ID: 40590392
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With numerous CRM projects under my belt, I don an extensive skill set perfect for your Simple Client-Focused CRM Build. From authentication to booking management, I proficiently bring your descriptions to life with my top-notch skills in HTML, [login to view URL], Node.js, PHP, PostgreSQL and Python. My 8+ years of experience in mobile app development coupled with my backend service expertise ensures that the system I build is not just user-friendly, but robust & stable for long-term usage. Handling massive databases lies at core of my skillset. Whether it's maintaining customers' detailed profiles or managing invoice and payment details, I'll guarantee optimal performance. Moreover, my analytical skills which includes database processing a MySQL, ProstgreSQL and MongoDB will ensure seamless automation of various tasks when needed - such as automatic generating invoices and updating activity timeline when leads move to another stage. Finally. it's not just about building a platform - it's about empowering businesses. Being knowledgeable in areas like AI Automation and Database Visualization means I can transform your new CRM into more than just a lead tracking tool but also helpful business analytics tool that can give you insights on your customers frais transforming any freelancer sous platform. I"m ready to get started immediately on this project socio please reach out to discuss further!
₹3,000 INR in 10 days
4.8
4.8
60 freelancers are bidding on average ₹9,081 INR for this job

Hi, I have over 5+ years of experience in both frontend and backend development. I will do the specified tasks. Key Areas of Expertise: a) Full-Stack Development: Proficient in both frontend and backend technologies Frontend: Next, Js, ReactJS, Bootstrap, JavaScript, jQuery Backend: Laravel, CodeIgniter, Node.js b) API Integration: Experienced in integrating and working with APIs to enhance application functionality. c) Microservices: Skilled in developing and integrating microservices for scalable and efficient solutions. d) Database Management: Competent in managing databases with Postgresql, MySQL, MongoDB, and Oracle. d) Server Handling: Adept at handling server environments such as AWS, Google Cloud, VPS, Apache, and Nginx. Lets connect in chat so that We discuss further. With Regards, Sai
₹4,100 INR in 2 days
7.8
7.8

Hi there, I will do Django backend to make all authentication pages, all management pages, blogs, seo with all in 7000 inr and in 7 days. I am highly interested. Regard Nikhil
₹7,000 INR in 7 days
6.4
6.4

Greetings, Building a client-focused CRM is a great way to streamline customer management and improve your overall service delivery. To tackle this project, I would implement a robust authentication module first, ensuring secure access for the super admin. Then, I’d design a comprehensive customer management system that captures all necessary details, allowing for easy service subscription tracking. Next, I would integrate the sales pipeline with automation features, ensuring seamless notifications and updates as leads progress. This would enhance communication and improve response times. I’d also focus on dynamic pricing and service management panels, enabling you to adapt quickly to market changes. Throughout the development, clean code practices will be prioritized for reliability and performance. I’m excited to bring this vision to life with a user-friendly interface and efficient backend processes.
₹1,500 INR in 3 days
6.2
6.2

With my extensive experience in full-stack development and proficiency in the skills you require, I am confident that I can deliver a robust CRM solution tailored to your specific needs. Over the past 5 years, I have honed my Full-Stack Web and Mobile App Development skills, developing scalable and user-friendly applications from conception to deployment. This has included working on similar platforms such as business websites, SaaS applications, e-commerce platforms and custom solutions for clients worldwide. My proficiency in React.js for frontend and Node.js for backend development, will ensure a highly-performant and efficient CRM system. Furthermore, my expertise extends to API integration and database management which aligns with your automation needs. My dedication to creating clean, optimized and maintainable code would also guarantee ease of use and maintenance for your system. What sets me apart is not just my technical ability but my commitment to clear communication and on-time delivery. Given the complexity of your requirements, these are elements that will be crucial for a successful project. Choosing me as your developer means choosing someone who listens carefully to your needs, offers informed and innovative solutions, and delivers results that not only meet but exceed expectations. Lets collaborate on this project and bring it to life!
₹7,000 INR in 7 days
5.7
5.7

I have more than 15+ years of experience in website & software development. Please share your requirements, and we'll provide the best solution within your budget
₹7,000 INR in 7 days
5.0
5.0

Hello! I'm excited to bring your vision to life with a custom CRM solution tailored to your needs. Understanding the importance of seamless customer management, I'll focus on the following key areas: - Authentication Module: Implementing a secure login system with password management features. - Customer & Service Management: Streamlining customer profiles and service subscriptions for efficient tracking. - Booking & Sales Pipeline: Automating booking capture and lead management through a dynamic pipeline structure. With expertise in Node.js, PostgreSQL, and Twilio API integration, I've successfully delivered similar projects ensuring smooth operations. Let's discuss how we can elevate your CRM experience together. Looking forward to exploring this opportunity further. Thank you for considering my proposal.
₹7,000 INR in 7 days
4.7
4.7

As an AI-driven expert with over six years of experience, I'm more than skilled to deliver a simple yet robust CRM system tailored to your client's needs. My work has a marked reputation for closing infrastructure gaps and simplifying repetitive tasks. These experiences have fueled my passion for building AI agents and automation systems that run seamlessly in production- exactly what you need from this project. With an advanced skill set in HTML, Node.js, PHP, and Python, there's no doubt that I can create an efficient authentication module, like login, forgot password, and reset password function with secure user authentication in place. Moreover, my proficiency in MySql will ensure smooth customer management and service tracking as well as automated status updates as requests flow through the pipeline. This level of automation extends to tasks such as invoicing, WhatsApp notifications, sending out emails and generating reports.
₹1,500 INR in 2 days
4.5
4.5

Hi there, You’re absolutely in the RIGHT PLACE. I’ve delivered SIMILAR PROJECTS multiple times and know EXACTLY how to execute this efficiently and correctly from day one. To lock down the SCOPE, TIMELINE, AND PRICING, I’ll need to ask you a few key questions. Unfortunately, Freelancer’s 1500 CHARACTER LIMIT doesn’t allow me to break everything down properly here. Let’s jump on CHAT so I can show you my PROVEN PAST WORK, walk you through the REAL RESULTS I’ve delivered, and outline a CLEAR ACTION PLAN for your project. You’ll immediately see why my approach is DIFFERENT and EFFECTIVE. If you’re serious about getting this done RIGHT, I’m ready to move forward. Looking forward to CONNECTING and WINNING TOGETHER. Cheers, Mayank Sahu
₹7,000 INR in 7 days
3.9
3.9

I'm Md Abdul Basir, a seasoned full-stack developer with an excellent track record in secure and efficient web application development! I've worked extensively on complex systems, similar to your requested CRM. In fact, I built several business-oriented solution using Node.js, PostgreSQL, and Prisma like the one you've described. My intentional design approach ensures that your CRM will be fast, reliable and easy to extend as your business evolves. On the initial front-end side of your CRM, my proficiency with HTML will allow me to create a modern and user-friendly interface. Additionally, my expertise in Node.js will empower me to craft a solid back-end system, effectively capturing customer details, service data and payment histories. I'm particularly excited about developing the Sales Pipeline feature as I believe we can automate several processes by using timely email and WhatsApp notifications for tasks updating throughout different stages of the pipeline. Another area where I can add value is in dynamically managing pricing plans and services. I’ve implemented these features before for other clients and can do a swift yet thorough job for yours too. Lastly, as far as integrations go, I have experience with Twilio's messaging API for instant notifications and updates which can greatly enhance your communication workflows. I'm confident in my abilities to deliver the robust Simple Client-Focused CRM you're envisioning: perfectly customized to meet your needs!
₹7,000 INR in 7 days
3.0
3.0

Hi, At first glance, this looks straightforward but there’s usually one part that causes issues later. I’ve handled similar work before and can help you avoid that. Regards, Rajesh
₹7,000 INR in 7 days
2.4
2.4

Hello! I’ve been recommended by a Freelancer Recruiter and have completed a similar real-time voice AI assistant project for another client. I’ve just completed a similar [PROJECT TYPE] for another client who needed [brief pain point or goal, e.g., “streamlining internal communication through chatbots”]. Why me? I’ve built a strong track record of delivering measurable results tied directly to the project’s goals. My expertise in [keywords] like Node.js, PostgreSQL, and WebRTC ensures a seamless build. We’ve already reduced manual work by 70% and launched with zero downtime for X months. Chris | Lead Developer | Novatech Multiple 5-star reviews on real-time voice AI apps and OpenAI API integrations.
₹9,375 INR in 8 days
3.0
3.0

As a highly experienced and versatile programmer, I believe I'm the perfect match for your CRM build. With over 140+ successful projects under my belt in my six years in the tech industry, I bring deep knowledge not only of development but also business automation systems. This unique combination gives me an advantage when it comes to helping modern businesses like you automate workflows and build scalable products efficiently. I'm well-versed with building full-scale SaaS products that incorporate robust backend architecture for resolving high-end business challenges. With my hands-on experience in HTML, Node.js, PHP and Python and familiarisation with modern technologies like Flutter, Laravel and MongoDB – all of which figure on your required stack – I promise to deliver a CRM solution that's not just clean and maintainable but production-ready as well. In essence, my purpose here is not just about writing code but gaining an intimate understanding of your business requirements and shaping the most efficient solution around it. And lastly, let me assure you that my dedication doesn't end at delivery – I foster a long-term support mindset to ensure your project stays on course even post-implementation. So, let's get this project rolling – say "Hi Hiten" and let's turn your vision into reality!
₹1,500 INR in 3 days
1.8
1.8

With a unique blend of academic knowledge, technical expertise, and two decades of professional experience, I'm confident that I can deliver an ingenious client-focused CRM build meeting your specific needs. My proficiency in Artificial Intelligence lends itself well to the task at hand, particularly in terms of automation and value-added integrations across all modules. Having successfully built AI-driven voice and chat agents for lead qualification and appointment booking, machine learning-based analytics platforms and full stack SaaSMoreover, my proactive nature has always seen me staying ahead of the curve in terms of latest technological advancements and trends - a quality that will not only expedite the development process but also ensure cutting-edge solutions for your business. If entrusted with this project, you can expect meticulously designed features, streamlined processes and a user-friendly interface catering perfectly to all roles whether it's super admin or sales executive while ensuring crucial communication tools like Twilio are fully functional. In conclusion, my main goal is to leverage my extensive skill set for your benefit - transforming your CRM dreams into an efficiently automated reality. My commitment to quality results paired with my knack for problem-solving make me the ideal fit for this job. Let's take your business to new heights with a simple yet robust client-focused CRM!
₹1,500 INR in 7 days
1.1
1.1

Building a CRM with such detailed automation for the sales pipeline and WhatsApp notifications means getting the data flow between stages right is critical. For the sales pipeline's automated actions, like generating invoices or creating customer profiles, ensuring the transition logic is idempotent will prevent duplicate entries if external services encounter temporary issues. Given the multiple booking sources and automated customer profile creation, have you considered how to handle potential duplicate customer entries if a lead comes in through one source and then later through another? My experience with an invoice processing pipeline, where the main challenge was ensuring accurate data extraction and PDF generation for various formats, is relevant for your detailed Invoice Management and PDF generation requirements. To start, are your various services and pricing plans already fully defined, or will that be part of the initial setup in the dynamic pricing panel?
₹8,200 INR in 12 days
0.0
0.0

With experience in developing comprehensive CRM systems, I understand the need for robust authentication features, detailed customer management, and streamlined booking processes. A question I have for you is: Are there any specific integrations or customizations you envision for the CRM to enhance its functionality further? Regards, Texonaxa
₹3,050 INR in 3 days
0.0
0.0

Hello! I am interested in working on your project. I understand your requirements and can deliver a clean, reliable solution within the given timeline. Although I am new to Freelancer, I am dedicated, a quick learner, and committed to providing high-quality work with clear communication. I will ensure timely delivery and make revisions if needed until you are satisfied. I look forward to working with you. Thank you!
₹3,000 INR in 4 days
0.0
0.0

IF YOU’RE NOT HAPPY, YOU DON’T PAY I successfully developed a comprehensive CRM for a marketing agency, incorporating features like customer management, booking automation, and invoicing. This led to a 40% increase in client retention and streamlined operations. With over five years of experience in CRM development, I specialize in building user-focused solutions that enhance customer engagement and operational efficiency. I understand your goal is to create a simple, client-focused CRM that automates processes while ensuring easy customer management. I will implement a robust authentication module, dynamic pricing, and seamless integration for notifications and reporting. My focus will be on precise execution, ongoing communication, and ensuring long-term success for your CRM system. Let's transform your vision into a powerful CRM solution. The difference between an average result and an exceptional one is usually decided before the work even begins. Regards, EnriqueHR
₹6,250 INR in 7 days
0.0
0.0

Fase 1: Arquitectura de Autenticación y Roles. Implementaré un sistema seguro de login, olvido y reseteo de contraseñas con JWT y encriptación bcrypt. El rol Super Admin tendrá control total desde el backend. Fase 2: Gestión de Clientes y Servicios. Diseñaré un modelo de datos relacional que vincule clientes con múltiples servicios (SEO, desarrollo web, etc.). Cada servicio incluirá fechas, estado, miembro asignado y un módulo de pagos con historial. Fase 3: Panel Administrativo y Pruebas. Crearé un dashboard React con tablas dinámicas para visualizar clientes, servicios y pagos. Probaré flujos completos de autenticación y CRUD. ¿Prefieres que los pagos se registren manualmente o necesitas integración con pasarela (Stripe/PayPal)? ¿Los estados de servicio deben ser personalizables (activo, pausado, completado)? Hablemos en el chat para ajustar los detalles finales y comenzar con el MVP.
₹7,000 INR in 7 days
0.0
0.0

Hi, this is a big scope for the budget range - I see other bidders asking the same thing, so let me be direct about it: I'd start with a working core first (Phase 1) and expand from there, rather than trying to cram all 17 modules in blind. Phase 1, fits your quoted budget: Node.js/Express backend, auth (login/forgot/reset), customer management with service subscriptions and payment tracking, and the Kanban sales pipeline with stage automation (activity timeline, team notifications). That alone gives your team a usable CRM to start working in. Phase 2, once Phase 1 is approved: invoicing with PDF/GST, pricing and services panels, WhatsApp/Twilio notifications, and lead capture from Facebook and website forms. These need your API credentials and business rules, so better to nail down after the core is live and I understand your workflow. I work with Node.js/Express, PostgreSQL/MongoDB, and Twilio API regularly. Happy to start with the auth + customer + pipeline module for the quoted price and timeline, show you a working build, then scope Phase 2 together.
₹10,500 INR in 10 days
0.0
0.0

Hi, Your CRM requirements are comprehensive and align well with our expertise in developing scalable business management platforms. We can build a secure, modern CRM that combines lead management, customer management, sales automation, invoicing, WhatsApp automation, webinar management, CMS, and analytics into a single platform. Our Understanding We will develop a custom CRM with: Secure authentication with role-based access (Super Admin) Complete customer and service management with payment tracking Multi-source lead capture (Facebook, website forms, webinars, manual entry) Kanban-style sales pipeline with automated stage-based workflows Automatic invoice generation with GST, PDF export, email, and WhatsApp delivery Dynamic pricing and service management modules Twilio WhatsApp integration with templates, campaigns, and automated follow-ups This is a large-scale CRM platform, and we'd be happy to discuss milestones, timeline, and feature prioritization to ensure a smooth development process. We can start immediately and would be glad to schedule a call to discuss the project in detail. Looking forward to working with you. Best regards, Vijay
₹7,000 INR in 7 days
0.0
0.0

Noida, India
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