We are looking for a Customer centric Help/Service Desk for our firm. I would like to clone must of the functionality of [url removed, login to view], minus some features. I would like a better interface, more of an Outlook 2003 type look and feel.
1. Customer Login Portal
2. Customer Asset Inventory
3. Help Desk features
4. Reports on help desk, Customers/Employee, and assets
5. Ability to upload Customer/Employee, and asset records from csv file
- Quickbooks integration
- Personal calendar
Programmed in .Net
Private message me if you need more info.