Lukket

Help Desk Source

We are a UK document management software company and would like to find a UK based person who can assist us with first line support. We will train you how to administer the systems we sell and how to handle support enquiries. We have a knowledge base and years of experience that can be shared. We will be on-hand to assist our new partner.

We offer support [url removed, login to view] to [url removed, login to view] Monday to Friday. We usually answer support queries in 4 hour and fix most things remotely in a few minutes.

This role isn't full time so would suit somebody who has other work to do and can cope with any distractions or sees this as a fill in.

We would like to pay a month retainer for an agreed amount of cover and then a step payment based on hours recorded

This partnership / agreement is perfect for anybody who can offer:

48 weeks cover a year

The ability to respond within 2 say 4 hours max to all email

Will take phone calls and can manage call handling - we can hook you into our PBX

Is a UK resident and speaks fluent English OR on a time zone and can handle our calls [url removed, login to view] BST / GMT Monday to Friday (but still speaks perfect English)

Has been in IT all of their life and is a fast learner - the ability to diagnose IIS / SQL errors quickly is important

The ability to understand basic C# scripts would be a distinct advantage

Færdigheder: .NET, Database Administration, IIS, SQL, Windows Server

Se mere: on desk, first source, call source, support desk, phone software fix, IT help desk , desk, fix cover, net document management software, source code help desk, software pbx, max 2014 help, sql management base, help manage life, answer phone calls, email respond enquiries, max help, support person net, fix sql errors, pbx source, can company help sell software, open source java help desk software, life max, document management systems, help desk management

Om arbejdsgiveren:
( 6 bedømmelser ) United Kingdom

Projekt-ID: #6047291

18 freelancere byder i gennemsnit £15/time for dette job

krishdts

Greetings, This is Kris from DreamzTechUSA. Please open the chat room so we can discuss this in details. To get an idea of the quality of our work you can check the below link : [url removed, login to view] Mere

£15 GBP / time
(27 bedømmelser)
7.9
PSSPL2000

Hi Greetings !! Thank you very much for giving me opportunity to bid on your project. We are having team of Microsoft Certified Developers and they have good sound on .Net technologies. please have a look at some Mere

£14 GBP / time
(22 bedømmelser)
7.2
ValueCoders

Hi, We are 60+ people team and skilled in Asp.Net, and C#. We have separate team for --Development (Asp.net,C#, VB,SQL,MYSQL,Jquery,PHP) --Design(Photoshop) --Testing We are Expert in following --C#,V Mere

£13 GBP / time
(34 bedømmelser)
6.3
fattahaabdul

i have 8+ years of experience. Can we discuss the project. Please initiate a chat with me so that we can discuss the project at a broader level. Why you should hire me- 1. I have a very good communication skills Mere

£30 GBP / time
(5 bedømmelser)
5.2
Eliteprog

Hi, First of all thanks for posting this project, I am available to provide you economical services for web development , I have read and understood all of project details. I am expert in software development and c Mere

£13 GBP / time
(12 bedømmelser)
5.0
beenishb

A proposal has not yet been provided

£12 GBP / time
(7 bedømmelser)
4.7
Lee2133

Hi There Senior Systems Engineer here. I would like to complete this project for you. I can provide you with my server certifications as well. The timezone is perfect normally we are just an hour behind. Please let m Mere

£15 GBP / time
(15 bedømmelser)
4.6
murtaza1981

Hi, An ASP.NET,c#,vb ,SqlServer,JQuery,Javascript expert here. Please feel free to discuss the project with me so that i can wrap it up in a timely manner as per your requirements. I would like to have a detailed d Mere

£12 GBP / time
(8 bedømmelser)
4.3
ransika

Hello, Even though we are not from the UK, we can provide the exact same quality of work to you. We are a software development company with an extensive knowledge in systems, system troubleshooting etc. Please ge Mere

£13 GBP / time
(7 bedømmelser)
4.3
pnjadhav

I have total 13 years of experience in IT which include both software development and web development. I have great experience in managing projects with USA/UK based clients and I manage my work shift timing as per cli Mere

£16 GBP / time
(4 bedømmelser)
4.1
acronymsolutions

I have gone through your description and understand Thoroughly. I am a DBA at CMM-5 Company since 2009. I have lot of Working Experience on SQL,MySQl,SQL Server,Windows Server,.[url removed, login to view] I think I can do your job Confiden Mere

£14 GBP / time
(13 bedømmelser)
4.1
prashushinde9

Hi, I (Myself a senior PHP, ASP.NET programmer using C# and VB) have a team having experience of more than 10 years in developing web and mobile applications. I have a team of expert programmers who write robust and bu Mere

£15 GBP / time
(7 bedømmelser)
3.7
AliSafder

I have over 6 years of experience in Databases like Sql Server, Oracle, Microsoft Access and MySQL, Programming languages like .Net technologies(Asp.Net, Vb.Net / C# ) ,PHP, WordPress, etc. Scripting Languages j Mere

£13 GBP / time
(3 bedømmelser)
1.9
KevanFroud

My Background I have been working in I.T. since 1989. I have extensive experience of working as a hardware and software engineer on Windows servers and networks. I have supported and developed software for SQL Serv Mere

£13 GBP / time
(0 bedømmelser)
0.0
absolom

Hi, I am web developer for 14 years. I am working with asp.net, c# and sql server. I am working from home. I have another customer from UK for a web site, so, I think I am suitable for your position. regards

£13 GBP / time
(0 bedømmelser)
3.6
Jamie0691

I work a shift pattern of 2 days and 2 nights, 7am until 7pm and 7pm until 7am. Would this be acceptable to your company as I could not always answer a phone during these hours. Thanks Jamie

£13 GBP / time
(0 bedømmelser)
0.0
mainstreamcomm

We are team of programmer working together, our lead programmer has experience of 20+ years in programming to managing projects. Our motto is a satisfied customer is step to success it not only brings smile to clients Mere

£13 GBP / time
(0 bedømmelser)
0.0
iqbalsingh

Hi, I am a server administrator with 4+ year of experience. I can help you out with this problem. Here is the key area Linux Servers: Apache, NGINX, MySQL, PHP, Shell Scriting, DHCP, DNS, FTP, Java, Perl, SVN Ser Mere

£15 GBP / time
(0 bedømmelser)
0.0
amargurna

Hi there, Greetings :) Thanks for the complete details. It would be my pleasure to work on your Project. I have gone through your Description for project in detail and understand your preference for j Mere

£11 GBP / time
(0 bedømmelser)
0.0