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Survey module for FreePBX / Asterisk

$250-750 USD

Lukket
Slået op over 5 år siden

$250-750 USD

Betales ved levering
Create a Survey FreePBX/Asterisk module to measure customer satisfaction levels for our call center agents services. Current software versions: Elastix 4 Here is what is needed. After a call, our Call Center Agents will transfer a customer call to an extension where the survey should be executed. Survey will consist of 1 or more fixed questions. We need to be able to define the Survey number and Name, then record the questions and select valid answers for the 2 questions (They will be numeric, 1 digit). Like 1 to 2, 1 to 5, etc. And later be able to change/edit those questions and valid answers. All configuration should be done via a web page in the same FreePBX/Asterisk server that uses Apache. Results should be stored in a new table within the same MySQL database we have in our asterisk box. The database should contain: + Survey number + Survey name + Agent (Extension) that fired the survey + Queue that fired the survey + Date and Time + Caller id from original customer call + Asterisk call id (To identify call recording) + Question 1 result (Numeric 1 to 5) + Question 2 result (Numeric 1 to 5) Average results for each of the questions should be displayed on a web page, by asking for Survey number. Results should contain: Survey number and name Agent # Average Result for Question 1 for Agent # Average Result for Question 2 for Agent # Overall Average Result for Question 1 for all agents Overall Average Result for Question 2 for all agents Expected delivery time 7-14 days.
Projekt-ID: 18115473

Om projektet

7 forslag
Projekt på afstand
Aktiv 5 år siden

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7 freelancers are bidding on average $425 USD for this job
Brug Avatar.
Hi I have done this project before, contact me and let discuss , with my 12 years of expertise I cna get it done
$250 USD på 1 dag
5,0 (140 anmeldelser)
6,6
6,6
Brug Avatar.
I can do it, I have 9 years of linux and voip experience and I am a digium certified, I am sure I can do it thanks
$500 USD på 7 dage
4,8 (83 anmeldelser)
6,6
6,6
Brug Avatar.
Hello, I have read what you exactly need. I have a great expertise in Apache, Asterisk PBX, Linux, MySQL, VoIP . Please feel free to ping me anytime so we can discuss budget and timeline. Thank you.
$555 USD på 10 dage
5,0 (15 anmeldelser)
6,1
6,1
Brug Avatar.
I have 4 years of effective experience in developing survey type module IVR (Interactive Voice Response) in 1 week as well as have specific experience in Developing own module in Freepbx as well as with Asterisk, so in last you will get quality product in lowest price. Thanks & Regards Dhaval.
$250 USD på 5 dage
5,0 (1 bedømmelse)
0,8
0,8
Brug Avatar.
Hello, I am from Venezuela, I would like to help you with this task, I have worked with this solution many times, and I have a good experience with apache, Mysql and Asterisk, and especially working with CallCenter
$250 USD på 10 dage
0,0 (0 anmeldelser)
0,0
0,0

Om klienten

Flag for SAUDI ARABIA
Jeddah, Saudi Arabia
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Medlem siden nov. 6, 2018

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