Lukket

Chinese, Korean customer support for "Werble" - a popular iOS photo animation app

Hello and thank you for taking the time to read our posting. � Werble is an iOS photo app which lets its users create animations using their own photos and a range of animated art and special effects (currently iOS only, but coming to Android). We are growing and wish to hire a single new multilingual team member to help provide technical support to our Chinese, Japanese and Korean users, and optionally to assist with social media posts localised for these languages. We are looking for a friendly and pro-active individual to assist us remotely on a part-time hourly basis with very flexible hours. Initially the work will focus on providing technical and general support to our user-base using a detailed FAQ based in English and with the constant support of our developers. Translators with no prior customer support experience should not worry - we do not require a technical background, and can provide enough support that translation skills alone will suffice as long as the candidate is willing to learn some very simple web-based tools for responding to customers. Whilst ensuring a happy user-base is their first priority, it would be a bonus to find a candidate who, afforded some creative freedom, is also comfortable with social media and able to help us improve our social presence in China / Japan / Korea. Ideally we're looking for a candidate comfortable with spoken/written Chinese AND Japanese AND Korean, or at least 2 of these 3 languages Our team will be on hand with plenty of help and guidance. If all goes well, and if desired, there is definitely opportunity to expand this role and take on more challenges and responsibility within the business. Work involves: - Initial short induction period: learning about our iOS app and a few simple web-based tools. - Monitor user app reviews, bug reports and feedback and respond to them using resources provided by the developer - a comprehensive FAQ is available and developer support will be provided to you as needed. - Monitor social media channels (Youtube, Instagram, Facebook, Youtube) and respond to comments and customers in order to foster a creative, constructive, positive and friendly community. - Liaise with the developer to handle customer issues that cannot be solved autonomously and incorporate the results into the FAQ for future customer interactions to insulate the developers and maximise the time they can spend developing the app. We can offer around 4-10 hours per week at first, but this is very likely to grow in the future as we expand. We are looking to fill this role for the long-term and expect to provide a stable position for the right candidate. Requirements: - Fluent in English, Chinese (Cantonese/Mandarin/Simplified), Japanese and Korean - spoken and written. Ideally all of these languages, but at least English and two others. - Translation experience. - Smart, friendly and sensitive to the needs of others. - Willingness to learn about simple proprietary software (our iOS app and simple web-based tools) with appropriate guidance. Optional: - Familiarity with Youtube, Instagram, Facebook (including FB Business Manager tools), Twitter, Weibo, and other Asian social media would be very welcome. - Familiarity with iOS App development is a plus. - Knowledge of Asian social media platforms would be great. - An artistic or technical nature is a bonus.

Evner: Android, Hindi, iPad, iPhone, Mobile App Development

Se mere: ios photo frame app, ios photo gallery app, German English customer support , 247 customer support, customer support executive responsibility, adultfriendfinder customer support phone number, customer support projects commerce, money help desk customer support, habbo customer support number 888, customer support service chat project, call center customer support projects, java struts customer support, gamersaloon customer support

Om arbejdsgiveren:
( 0 bedømmelser ) Japan

Projekt ID: #17363076

19 freelancere byder i gennemsnit $20/time for dette job

Teknowledge

Hey, I have read your description, but is it possible to discuss further ? Please do open up a chat to discuss further and let me know a suitable time. Which timezone are you from ? About us : I've got 12 year Flere

$25 USD / time
(206 bedømmelser)
9.7
xinmobile

Hello How are you? After reading over your application this looks like a perfect fit for my skill sets. I am a mobile developer and design expert. I love mobile app programming and I have a large portfolio of mobil Flere

$15 USD / time
(77 bedømmelser)
7.5
itBoss1227

Hi I am very interesting your project. Already I made many mobile Apps using native iOS, Android and ionic v1/v2/v3. I`m also web developer, So I can build both of front end and back end I know well about English, Flere

$22 USD / time
(34 bedømmelser)
7.7
$22 USD / time
(41 bedømmelser)
7.2
shreeyait

"Hello Sir, We have properly read your project details. But we need to discuss with you more about your requirements. So it will be good if you can send us the featured lists of document to review it. Why us? - Flere

$20 USD / time
(42 bedømmelser)
6.8
topMobile0611

Hello I have read your project requirements very carefully and would like to share that I have 7 years of experience in mobile app development. I have completed dozens of mobile apps for various clients. Quality wor Flere

$30 USD / time
(37 bedømmelser)
6.5
mituld

Hi there let me help you for Need to develop an android app and ios application anomation I have work in Android, Java, Mobile App Development, PHP, Software Architecture ect... and i have 5 years experience Flere

$15 USD / time
(22 bedømmelser)
5.9
r4rony

Hey there, After going through the complete requirement in detail we are very much eager to work with you. You want to develop a iOS mobile application for photo animation which is a unique concept. our past work Flere

$27 USD / time
(12 bedømmelser)
5.7
cuntianhong

How are you? Thank you for your posting project. I fully understood and I think it will suitable with my skills I have over 5 years experience dealing with Mobile app development. I'm also expert for Chines and Kor Flere

$22 USD / time
(23 bedømmelser)
5.2
mingyuan9

★★★★★Hello, I'm very interest about your project.★★★★★ As a full stack developer, I have expertise technical experience of iOS/android app develop with the best practical solutions for 7 years, My major technologies Flere

$22 USD / time
(16 bedømmelser)
4.6
indaltech

Hello, I am dedicated developer with extensive experienced in programing from India, I got 6 years of experienced in native mobile apps designing and development and i am looking for the ongoing work. I will help Flere

$16 USD / time
(2 bedømmelser)
2.4
$20 USD / time
(5 bedømmelser)
2.1
Tikdragon

hello. I read your project description. english, chinese is no problem. and translate korean is ok. I hope to work with you for long term. Thanks.

$15 USD / time
(1 bedømmelse)
1.5
ysun0815

Hello, I have read your proposals really carefully. We are global team and can support for you full-time. Please visit us and take a look who we are: [login to view URL] My team consists of Native Chinese,Korean a Flere

$22 USD / time
(0 bedømmelser)
0.0
goalscoreplayer

I have read your requirement carefully and have enough understood. I can work on your project. I'll give you the best solution for the project for you in time

$22 USD / time
(0 bedømmelser)
0.0
charusaxena5559

Hi Team, I have good skills in writing Hindi. And I was writing Hindi blogs for more than 5 years now. I have been working as a freelancer for various companies and individuals.

$15 USD / time
(0 bedømmelser)
0.0
adamsadsl

I am an iOS developer with full experience in development and user requirement analysis also a manager of IT and RD department which develops IT systems. This is my first time propose to bit a project via Freelancer s Flere

$22 USD / time
(0 bedømmelser)
0.0
urjune

Hello, I am June from south Korea. I can speak well english and german(both of languages are fluent:) and of course korean is my mother tougue. I have worked in the field of DMC and project management as a project mana Flere

$18 USD / time
(0 bedømmelser)
0.0
saubhagyamweb

Hello, We're Saubhagyam Technologies, A Web and Mobile App development Company based in India. Portfolio: [login to view URL] We've industry proven expertise in developing trendy, innovative website and mobi Flere

$16 USD / time
(0 bedømmelser)
0.0