we would like to build a portal based on a simple CMS, with the following features :
- it Allows property/Facility owner or Landlord to register and register down the property/facility types they own
- it should take them through a smart wizard where they can choose the property/facility type :
for each type the owner should be able to adjust the pricing of this property/facility and the utilities under it (water service counters, electricity service counters...etc)
for each type the owner should be able to register customers who are renting these properties, with start and end date, and with amounts due dates, for how much period of time, they should also be able to upload the soft copy scanned contracts/IDs to the customers' profiles
the portal should give the landlord the ability to choose the property location through Google maps and assign address to it
the owner must have the ability to add features to his residents/renting customers like :
add a feature of raising service request/complaints/suggestions
add a feature of social media integration
add a feature of closed community chat board/wall posts which can be seen only by resident of the property
can group customers according to the property their living in, for example if the owner have a building which has 6 apartments, then he can group the 6 apartments together and group his resident in these 6 apartments so that they can interact with each other through an online baord/wall, the owner should also be able to enable a vote around a decision where the resident can vote about online.
the portal should then act as a mini-CRM with the customers, where the customers can log in to their profiles once registered by owner, and it should have the ability for customers to register themselves then inform the property owner to assign the property to their profile.
the customers should be able to check their due payments, and choose 1 of the payment methods available (Paypal, credit card, debit card, money transfer "it should show them the payment Ts&Cs along with the owner's bank account number" )
the customers should have the ability to raise service requests/complaints/suggestions to property owner, participate in votes, and their suggestion should also have the ability to get voters from the same building around it.
Portal must contain 2 languages English and Arabic + both alignments right to left and left to right
and should be integrated with SMS ability to remind customers about their due payments and to send them and important announcements
after developing the portal we will have to develop a smart phone app for the same purpose
this is high-level requirements about the project, we should discuss more details while developing and designing
the portal, should be open portal for the public, any owner can register and any resident can register and invite other residents to register to the same portal
the portal must have an available properties ads page, to show the available properties for rental/let which can be posted easily by the property owner.