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I need a reliable receptionist who can switch effortlessly between Spanish and English while handling the day-to-day flow of calls, emails, and calendar requests for my small business. Most interactions will be inbound, so clear, upbeat communication is essential whether you are answering customer inquiries, resolving complaints, or providing basic product/service information. The role is fully remote. You will log in during agreed-upon hours, pick up calls through our VoIP line, answer or transfer as appropriate, and follow up by email or chat when needed. You’ll also keep the team’s shared Google and Outlook calendars in sync, arrange appointments, and record accurate notes in our CRM after every interaction. I already have templates and call scripts prepared; what I need is your fluency, attention to detail, and calm professionalism. Experience in front-desk, customer service, or general admin work is a plus, but solid organizational habits and a dependable internet connection matter even more. You should be comfortable working inside Microsoft Office, Google Workspace, common scheduling tools, and a ticketing system for support follow-ups. If you’re ready to bring bilingual warmth and efficiency to each customer touchpoint, please tell me about your prior receptionist or support experience and confirm that your workspace is quiet and fully equipped for consistent call quality.
Project ID: 40482778
5 proposals
Remote project
Active 7 days ago
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5 freelancers are bidding on average $500 USD for this job

Hi, I am very interested in your Bilingual Virtual Receptionist position and can start immediately. I am calm, professional and highly proficient in both English and Spanish. I can switch effortlessly between both languages during calls, emails, or chats while keeping a friendly and positive tone. I understand you need someone who can: Handle inbound calls professionally using your VoIP system Answer customer questions, resolve issues, and transfer calls when needed Manage Google and Outlook calendars Update CRM with accurate notes Follow your call scripts and templates I have strong experience in customer support and virtual assistance. I am comfortable with Microsoft Office, Google Workspace, scheduling tools, and ticketing systems. I have a quiet workspace, reliable high-speed internet and good call quality. I am dependable, organized, and always focused on giving customers a great experience. I am ready to start right away. Please share more details about the working hours and I can begin as soon as you need me. Looking forward to working with you. Best regards, Purity K. Bilingual Virtual Receptionist & Customer Support Specialist.
$250 USD in 2 days
2.9
2.9

Hello! My name is Cristina and I'm Italian. I'm graduated in foreign languages (English, Spanish) at University and I have several working experiences abroad (USA, Malta, Spain). I used to work as a receptionist, reservations agent and guest service for many years and I'm pretty sure I would do an amazing job with you. I speak English, Spanish and Italian fluently. I remain at your disposal should you need any further clarification from my side.
$750 USD in 7 days
0.7
0.7

Hello, I am a bilingual Virtual Assistant fluent in both English and Spanish, with experience in customer service and administrative support. I am comfortable handling inbound calls, emails, appointment scheduling, calendar management, and CRM updates. I am organized, detail-oriented, and committed to providing professional and friendly customer service. I can also confirm that I have a quiet workspace, reliable high-speed internet, and the equipment necessary for excellent call quality. I am interested in building a long-term working relationship and would be happy to discuss your specific needs. My proposed rate is flexible and negotiable depending on the workload, schedule, and responsibilities involved. Thank you for your time and consideration. I look forward to hearing from you. Best regards,
$250 USD in 1 day
0.0
0.0

Hello, I am very interested in your bilingual receptionist position. I am fluent in both Spanish and English and feel confident communicating professionally with customers through calls, emails, and chat support. I have experience handling customer inquiries, scheduling appointments, managing calendars, and maintaining organized communication. I am comfortable using Microsoft Office, Google Workspace, CRM systems, email platforms, and scheduling tools to ensure daily operations run smoothly. I understand the importance of providing warm, professional, and efficient customer service and keeping accurate records after each interaction. I can also confirm that I have a quiet, professional workspace, a reliable internet connection, and the proper equipment to maintain excellent call quality during working hours. I would love the opportunity to support your business and contribute to creating a positive experience for your customers. Best regards, Fernanda Borean
$500 USD in 7 days
0.0
0.0

Hi ! I am bilingual and I can do perfectly this job ! I can work from home and it's fully equipped for professional work. I have very strong communication skills and experience resolving problems. I am reliable, detail oriented and commited to delievering high quality results on time. I learn quickly, adapt easily to new tasks and always strive to provide excellent customer service and support.
$750 USD in 7 days
0.0
0.0

rawalpindi, Pakistan
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Member since Jan 24, 2016
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