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I run a growing small business that relies on Microsoft 365 and a cloud-based VoIP phone system. I’m looking for a dependable partner who can step in as our day-to-day IT resource, keeping both environments running smoothly while I focus on the business itself. Most of the work is remote and ongoing. Typical tasks include adding or removing users, managing licences, tightening security policies, monitoring storage limits, resolving sync or mail-flow problems, and fine-tuning Teams, OneDrive, SharePoint, and Exchange whenever needed. On the voice side, I’ll call on you for new handset or softphone rollouts, call-flow changes, SIP or trunk tweaks, quality-of-service checks, and the occasional deep dive when call quality drops. I value quick response times, clear communication, and proactive recommendations—if you see a way to streamline costs or prevent downtime, say so. A short weekly status note and light documentation of any changes you make will be enough to keep us aligned. Deliverables • Same-day response to support tickets during business hours • Resolution of Microsoft 365 and VoIP incidents or escalations • User onboarding/offboarding completed within agreed timeframes • Monthly health report outlining work performed, open issues, and improvement ideas A solid grasp of Azure AD/Entra ID, Exchange Online, Teams admin, and common hosted PBX platforms will help you hit the ground running. If this sounds like your wheelhouse, let’s talk about how we can keep my tech stack humming without surprises.
Projekt-ID: 40272165
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17 freelancere byder i gennemsnit $51 AUD på dette job

As a technologically-focused expert with extensive experience in Microsoft 365, Azure services, and technical support, I believe that I am the perfect partner for your business. At Solutionzhere, we transform businesses like yours using a comprehensive blend of ERP/CRM implementation and AI automation, which aligns perfectly with your project goals. We not only troubleshoot issues but proactively seek opportunities for optimization and cost-effective solutions to prevent downtime. With me, you gain a dependable resource who can monitor storage limits, resolve sync or mail-flow problems, and enhance call-flow in your cloud-based VoIP system. My deep understanding of Azure AD/Entra ID, Exchange Online, Teams admin as well as common hosted PBX platforms makes me highly-suited to handle tasks encompassing setting up or removing users and managing licenses promptly. Being a collaborative partner is important to me; hence I regularly update my clients on the work performed and any open issues. To take it up a notch, I provide monthly health reports outlining what is done and suggest ways to improve your tech stack’s performance. Lets connect to discuss further. Thanks
$45 AUD på 7 dage
6,4
6,4

As a seasoned Network and System Engineer with over 10 years of experience, I'm confident in providing you with the comprehensive support your growing business needs. I have an ample understanding and extensive hands-on experience working with Microsoft 365, Azure AD/Entra ID, Exchange Online, OneDrive, SharePoint and Teams admin, all of which are essential components of your technological stack. I've also devoted considerable time to perfecting my skills in managing VoIP systems like the one you employ. I pride myself on my proactive approach; foreseeing potential issues before they arise, streamlining processes wherever possible, all while never losing sight of cost-effectiveness. This combined with my dedication to clear communication and prompt response times is what sets me apart. My long-standing relationships with vendors such as Cisco, Fortinet, Palo Alto and Microsoft, testify to my commitment to using industry's most reliable solutions best-suited for my clients' unique requirements. Engaging me promises the peace of mind that comes from knowing your IT environment will be optimally managed so that you can focus on scaling your business forward. Let's connect soon to discuss how I can ensure your tech-stack remains resilient without any unpleasant surprises.
$30 AUD på 1 dag
5,5
5,5

Having worked extensively with Linux system administration as well as Windows and Unix, I bring a unique and comprehensive perspective to cloud-based systems like Microsoft 365 and VoIP. Additionally, my skills in software engineering and web development equip me to handle not only everyday administrative tasks but also any customization or deep dives needed to ensure the smooth running of your business. Whether it's user onboarding or offboarding, license management, security policies, or troubleshooting sync and mail-flow issues, I am committed to ensuring that your needs as a growing business are met with precision and promptness.
$30 AUD på 1 dag
5,6
5,6

Hello, I have 10 years of experience in IT support and management, focusing on Microsoft 365 and cloud-based VoIP solutions. I offer dependable remote support, ensuring smooth operations of your MS365 and VoIP environments. I am committed to quick response times and clear communication, with proactive recommendations for cost efficiencies and reduced downtime. I would provide same-day ticket responses and monthly health reports. Regards, VishnuLal NB.*
$100 AUD på 1 dag
5,2
5,2

Hi, As a Microsoft Partner and certified consultant based in Sydney, I specialize in Microsoft 365 and cloud-based VoIP environments. My team and I can provide same-day responses, user management, security policy updates, and VoIP support. I can support you on an ongoing basis at 50 AUD per hour, ensuring quick communication and proactive improvements. I'm confident I can keep your tech stack humming without surprises. Let's initiate a chat here for further discussion ? Regards Sahanaj
$400 AUD på 1 dag
4,9
4,9

Managing Microsoft 365 and VoIP side by side for a growing team takes a reliable hand—I've spent years doing exactly that as a dedicated remote IT resource for small businesses. My background spans Azure AD/Entra ID, Exchange Online, Teams administration, SharePoint, and hosted PBX platforms including SIP trunk configuration and call-quality diagnostics, so I can handle everything from routine user provisioning and licence management to tricky mail-flow issues or QoS troubleshooting when call quality dips. My approach is proactive: I'll monitor your environment continuously, flag security gaps or cost-saving opportunities before they become problems, and deliver concise weekly updates plus a monthly health report so nothing falls through the cracks. I'm available to start immediately and would love to discuss scoping a support plan that fits your workflow.
$10 AUD på 1 dag
4,4
4,4

** THIS IS NOT AN AUTOMATIC BID ** Hello, I already administer a few M365 setups handling user onboarding/deboarding, licence management, managing endpoint protection, generic troubleshooting, SIP/trunk configuration, IVR Flow creation and management and generic admin work. I can ensure my availability during your time zone to ensure timely responses. The cost of the project will be fixed at 18.99 AUD per hour (please update your project accordingly) Please drop me a message to discuss further, thank you!
$18,99 AUD på 1 dag
4,4
4,4

Hi there, I've been working as System Admin covering Linux and Windows domains, also involved in VoIP field for 10+ years and will be happy to support your IT needs. I'm based in Sydney, so will be available in your timezone for works and chat.
$20 AUD på 7 dage
4,1
4,1

Hello Dear! I write to introduce myself. I'm Engineer Toriqul Islam. I was born and grew up in Bangladesh. I speak and write in English like native people. I am a B.S.C. Engineer of Computer Science & Engineering. I completed my graduation from Rajshahi University of Engineering & Technology ( RUET). I love to work on Web Design & Development project. Web Design & development: I am a full-stack web developer with more than 10 years of experience. My design Approach is Always Modern and simple, which attracts people towards it. I have built websites for a wide variety of industries. I have worked with a lot of companies and built astonishing websites. All Clients have good reviews about me. Client Satisfaction is my first Priority. Technologies We Use: Custom Websites Development Using ======>Full Stack Development. 1. HTML5 2. CSS3 3. Bootstrap4 4. jQuery 5. JavaScript 6. Angular JS 7. React JS 8. Node JS 9. WordPress 10. PHP 11. Ruby on Rails 12. MYSQL 13. Laravel 14. .Net 15. CodeIgniter 16. React Native 17. SQL / MySQL 18. Mobile app development 19. Python 20. MongoDB What you'll get? • Fully Responsive Website on All Devices • Reusable Components • Quick response • Clean, tested and documented code • Completely met deadlines and requirements • Clear communication You are cordially welcome to discuss your project. Thank You! Best Regards, Toriqul Islam
$30 AUD på 1 dag
2,9
2,9

Hello, thanks for posting this project. I will act as your day-to-day IT resource for Microsoft 365 and cloud-based VoIP, focusing on reliability and clear communication. I bring hands-on experience with Azure AD/Entra ID, Exchange Online, Teams admin, SharePoint, OneDrive, and common hosted PBX platforms. I can handle user provisioning, license management, security policy hardening, monitoring storage and mail-flow issues, and proactive optimization of Teams, OneDrive, and Exchange. For voice, I’ll support handset rollouts, SIP/trunk tweaks, call-flow changes, QoS checks, and deep-dive analyses as needed. I align with your expectations for quick response times, weekly status notes, and light change documentation. I propose same-day response to tickets during business hours, with issue resolution and monthly health reports detailing work, open issues, and improvement ideas. I’m ready to discuss your priorities and how we can minimize downtime while controlling costs. What are your top priorities for the first 30 days (e.g., onboarding velocity, security hardening, or VoIP QoS)?
$25 AUD på 60 dage
0,0
0,0

Hello, I am Rashidab and ready to begin immediately. I can act as your ongoing remote IT partner, managing Microsoft 365 and your cloud VoIP environment with same day responses during business hours. I have hands on experience with Entra ID, Exchange Online, Teams, SharePoint and hosted PBX systems, handling user lifecycle, security hardening, mail flow issues, call routing, QoS checks and cost optimization. I will provide weekly updates and a clear monthly health report to keep everything running smoothly and proactively.
$20 AUD på 7 dage
0,0
0,0

Si bien mi experiencia se centra en entornos Windows, como su negocio depende de Microsoft 365 y VoIP basado en la nube, tengo las habilidades necesarias para resolver cualquier incidencia o problema que pueda surgir en estos servicios. Además, aportaré un enfoque proactivo a la mesa. No solo me limitaré a resolver las incidencias, sino que también estaré alerta a cualquier posibilidad de optimizar costos o prevenir problemas futuros. Como especialista en Soporte Técnico Helpdesk Nivel 2, estoy familiarizado con varios aspectos de esta tarea, desde agregar y eliminar usuarios hasta administrar licencias y mejorar políticas de seguridad. En el lado del VoIP, he desplegado exitosamente numerosas implementaciones de handset o softphone y he efectuado verificaciones periódicas de calidad de servicio. Además, para mantenerlo informado y alineado con el estado de sus servicios, puedo proporcionar informes mensuales detallados sobre el trabajo realizado, problemas abiertos y sugerencias para futuras mejoras. Creo firmemente que defino mi valor por mi capacidad para encontrar soluciones eficientes y explicar procesos complejos de manera sencilla. Consideremos juntar nuestros conocimientos y mantener su tecnología en perfecta armonía sin sorpresas desagradables. Yo soy la opción ideal para ese objetivo.
$20 AUD på 3 dage
0,0
0,0

Hi, I have experiences in office365 administration including working using Azure AD, Teams, Exchange online. I also have experience in setup, manage and troubleshoot voip server like asterisk, freeswitch, avaya, grandstream, etc. I open to discuss about your requirements. thank ypu
$20 AUD på 7 dage
0,0
0,0

Hello, I believe I am a strong fit for this role as I bring 5+ years of experience managing Microsoft 365 environments and enterprise IT systems, including supporting and administering environments serving 20,000+ users. I have hands-on experience with Exchange Online, Teams, SharePoint, OneDrive, and Entra ID (Azure AD), handling tasks such as user onboarding/offboarding, license management, security policy enforcement, mail-flow troubleshooting, and resolving sync or storage-related issues. I am comfortable providing day-to-day operational support while ensuring the environment remains secure, stable, and optimized. Along with Microsoft 365 administration, I have experience supporting cloud-based communication systems and remote IT environments, including assisting with VoIP configuration, user provisioning, call-flow adjustments, and troubleshooting connectivity or quality issues. I focus on quick response times, clear communication, and proactive improvements to reduce downtime and streamline operations. I can also provide weekly status updates and documentation so you always have visibility into changes and system health. Regards, Vishwa
$20 AUD på 7 dage
0,0
0,0

Clyde North, Australia
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Medlem siden maj 9, 2015
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