
Completed
Posted
Paid on delivery
We run the latest Microsoft 365 stack and every user works on Windows, switching between Outlook for Desktop and Outlook on the web. I need every outbound message—reply, forward, new email—to be blind-copied to a single CRM capture address so that activity is logged automatically. What I want from you is a clear, repeatable solution set up on one mailbox while I watch (screen share or clear step-by-step notes). Once I see it working, I’ll replicate it for the remaining fourteen accounts. Key points • Must function in BOTH Outlook Desktop and Cloud versions without relying on each user remembering to do anything. • The BCC address is fixed and feeds an “other” CRM, so no built-in Salesforce/HubSpot add-ins apply. • We’re on Microsoft 365, so an Exchange admin rule, PowerShell script, or another native approach is preferred—whatever guarantees 100 % coverage for all send scenarios, including mobile if possible. Deliverable 1. Working automatic BCC on one pilot mailbox. 2. Documentation (or recorded walk-through) that lets me duplicate the setup for the remaining users.
Project ID: 39721289
16 proposals
Remote project
Active 8 mos ago
Set your budget and timeframe
Get paid for your work
Outline your proposal
It's free to sign up and bid on jobs

Hello Jim, I appreciate the opportunity to assist you with automating the BCC feature for your CRM using Microsoft 365. A well-functioning system that operates seamlessly across both Outlook Desktop and the web is crucial for your needs. To achieve this, I will implement a PowerShell script or an Exchange admin rule that ensures every outbound message is automatically BCC'd to your specified CRM address. This solution will guarantee full coverage for all send scenarios, including mobile access, without relying on individual users to remember any steps. Once the pilot mailbox is set up, I'll provide comprehensive documentation—or a recorded walkthrough—to empower you to replicate the solution across all fourteen accounts. This will ensure a smooth implementation process. Are there any specific preferences for the format of the documentation or recorded walkthrough that I should consider? Thanks, Muhammad Ahmad
$250 USD in 8 days
0.0
0.0
16 freelancers are bidding on average $191 USD for this job

Hello, This can be achieved by developing a custom Outlook Addin. I have done this task before for another client. Let's discuss and kick off. Thank you, Usman
$160 USD in 1 day
7.6
7.6

Hi, I see you’re looking for a way to automatically BCC all outbound emails to your CRM from Microsoft 365. With 18+ years in enterprise-grade Microsoft solutions, I can set up a secure, 100% coverage auto-BCC system that works seamlessly across Outlook Desktop, Web, and Mobile. Quick Action Plan: Pilot Setup → Configure automatic BCC on one test mailbox using Exchange Admin Center or PowerShell. Cross-Platform Validation → Test on Outlook Desktop, Web, and Mobile to confirm CRM logging. Documentation → Deliver step-by-step notes (or recorded walkthrough) so you can replicate easily for 14+ users. Handover → Support you during the first rollout, then ensure you’re confident handling the rest. Do you prefer a fully automated Exchange transport rule (applies to all mail flow centrally) or a per-mailbox rule that you can replicate? Let’s connect for a free 15-min chat no obligation, just value! I’ll walk you through the options and confirm the best fit for your CRM logging. Thanks Lav
$140 USD in 7 days
3.2
3.2

Greetings, With over 15 years of experience as a technology and business professional, I am confident that I can help you with Microsoft 365. I understand your pain point Microsoft 365 doesn’t provide a native automatic BCC option per mailbox, which makes it frustrating when you need full coverage across desktop, web, and mobile. Client-side fixes fall short, so the only dependable method is an Exchange mail flow rule, though it technically sends a copy rather than a true hidden BCC and requires admin configuration. I have had delivered similar solutions & privilege of serving as a Project Lead for prestigious organizations such as: -Ministry of Education Dubai, -Ministry of Social Affairs Dubai, -Public Portal for EmiratesAirlines, -Ministry of Finance Portal for the Diplomatic -Institute of Qatar, Office 365 Portal for LogicalOutcomes Canada. Come over and chat to discuss the deliverables and deadline. Rahim
$250 USD in 7 days
1.8
1.8

Hi there! I understand how frustrating it is when emails are not automatically logged in your CRM. Manual BCC can be missed and cause gaps in tracking important communications. I can set up a solution that automatically BCCs every outbound email from one mailbox to your CRM address in both Outlook Desktop and Web. I will ensure it works reliably using Exchange rules or PowerShell scripts and provide clear step-by-step notes or a recorded walkthrough so you can replicate it for all users. This guarantees consistent logging without extra effort from your team. Do you want me to include mobile email coverage as part of the setup? Open chat now and we can get your automatic BCC system running smoothly.
$140 USD in 7 days
0.0
0.0

Nice to talk you jmullany01, After reading in detail the requirements of your project and concluding that they match my areas of knowledge and skills, I would like to introduce myself. My name is Anthony Muñoz and I am the lead engineer for DS Pro IT agency. I have worked for over 10 years in Backend and software development and have successfully done multiple jobs. It will be a pleasure to work together to make your project a reality. Please feel free to contact me. I´m looking forward to working with you. I really appreciate your time and remain attentive to any request or question. Greetings
$436 USD in 7 days
0.0
0.0

I can set up an automatic BCC rule for your pilot mailbox in Microsoft 365 using a server-side Exchange/PowerShell solution, so it works across Outlook Desktop, Web, and Mobile without user action. I’ll complete the setup while sharing clear step-by-step guidance so you can replicate it for the remaining accounts.
$140 USD in 2 days
0.0
0.0

Hello, I’ve worked with Microsoft 365 and Exchange administration to automate email workflows where activity needs to be captured in external CRMs. Setting up an automatic BCC that works across Outlook Desktop, Outlook Web, and ideally mobile is definitely doable with the right Exchange transport rule or PowerShell configuration—without relying on end-users to remember anything. My approach: I’ll configure the auto-BCC for one pilot mailbox while walking you through each step (either via screen share or clear documentation). Once you see it working, you’ll have a repeatable process to apply across the remaining accounts. Skills & Tools: Microsoft 365 / Exchange Online administration Outlook (Desktop & Web) configuration PowerShell scripting for Microsoft 365 Mail flow rules & compliance policies Step-by-step documentation and knowledge transfer Deliverables: Automatic BCC working on one test mailbox. Documentation (or recorded walkthrough) so you can easily replicate the setup for the rest of your users. Looking forward to helping you get this running smoothly! Best regards, Sanyukta
$240 USD in 7 days
0.0
0.0

As an experienced IT professional with a deep understanding of Microsoft 365 and its associated components, I have the skillset necessary to help you automate your Outlook BCC to CRM process. My extensive experience with Windows Server administration, Azure Active Directory, and Office 365 has reinforced my abilities in ensuring system efficiency and security. One of my key strengths is in developing clear, repeatable solutions for complex problems—establishing setups that function seamlessly across various platforms. In this case, relying on my knowledge of Exchange admin rules and PowerShell scripting, I can set up a foolproof solution guaranteeing 100% coverage regardless of the send scenario. An additional benefit I can provide is a detailed documentation or even a recorded walk-through that will empower you to replicate the setup across all remaining users without much hassle. By choosing me for this project, you ensure robust automation that'll save time and minimize cognitive burden as your team sends emails without having to separately remind themselves to use BCC. Efficiency being one of our primary goals, accomplishing all these in a zoom call or with step-by-step notes will be no problem for me. I look forward to helping you streamline your email management process once and for all.
$140 USD in 2 days
0.0
0.0

Hello, To implement a reliable solution that ensures all outbound emails—whether composed, replied to, or forwarded—are automatically blind-copied to a designated CRM capture address, without requiring user interaction. This will guarantee consistent email logging across Outlook Desktop, Web, and Mobile platforms. Scope (Pilot Phase): Configure one mailbox with automatic BCC to the CRM capture address. Ensure the solution functions across all platforms and sending scenarios. Provide a repeatable setup process to extend the configuration to remaining users. Key Features: Centralized and invisible to users 100% coverage of outbound mail Fully compliant with Microsoft 365 standards No third-party tools or user-side configuration required Deliverables: A working automatic BCC rule for one pilot mailbox Clear documentation or walkthrough for scaling the solution to additional users Next Steps: We will proceed with the pilot setup, validate results in a live environment, and prepare documentation for rollout to remaining mailboxes.
$150 USD in 2 days
0.0
0.0

Rocklin, United States
Payment method verified
Member since Aug 21, 2025
€8-30 EUR
₹750-1250 INR / hour
$10-20 USD
$30-60 NZD / hour
₹1500-12500 INR
₹1500-12500 INR
$2-10 USD / hour
$30-250 USD
$250-750 USD
₹100-400 INR / hour
₹400-750 INR / hour
$30-250 AUD
$250-750 AUD
$25-50 USD / hour
$30-250 USD
$10-50 USD
$5-6 USD / hour
€8-50 EUR
$30-250 USD
₹600-1500 INR