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I need a friendly, entry-level administrative assistant who is physically located in Mexico and comfortable working online for the long haul. Day-to-day, you will handle customer consultations in Spanish, answer product-related messages, keep basic spreadsheets tidy, and dig up market information that helps me steer my e-commerce catalogue in the right direction. All assignments are paid individually, and if we click, the collaboration can last for years. When you apply, include examples of past work—anything that shows you have already supported an online store, provided customer care, or juggled simple data tasks is perfect. No elaborate proposal is necessary; I just want to see evidence that you understand the rhythm of e-commerce support and can communicate clearly in Spanish. You will be working completely remotely, so a stable internet connection and the discipline to manage your own schedule are essential. If you meet these requirements and are excited about steady, task-based income, I look forward to reading about your past work and welcoming you aboard.
Project ID: 40691790
12 proposals
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Active 4 days ago
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12 freelancers are bidding on average $493 USD for this job

With over a decade of experience managing varying aspects of eCommerce, I believe I am an ideal candidate for your Mexico-based e-commerce admin support position. I have an excellent command of the Spanish language and a deep understanding of how to engage with potential customers and enhance their purchasing experience. Having supported various online stores in the past, I am comfortable with handling day-to-day tasks such as answering product-related messages and keeping spreadsheets organized. Additionally, my proficiency in using customer relationship management (CRM) tools like Zoho, GHL, and my advanced skills in Excel will prove beneficial in efficiently managing your order and inventory systems. My ability to optimize promotional campaigns, including setting up deals, coupons, and strikethrough pricing with discounts, will also contribute positively to your e-commerce catalog strategy. Being a disciplined professional with a reliable internet connection and the capacity to manage my own schedule, I assure you of timely deliveries and consistent task performance. Your project holds long-term collaboration opportunities that perfectly align with my commitment to steady, task-based incomes. Let's get started on ensuring your e-commerce success!
$500 USD in 7 days
2.5
2.5

Hi! I’d be interested in collaborating. I’m Marketing Advisor originally from Spain and currently based in Mexico City, with experience in customer support, e-commerce, market research, social media and administrative tasks. I’ve worked managing customer inquiries, organizing information in spreadsheets, researching products and markets, and supporting online businesses with day-to-day tasks. I’m comfortable working independently, communicating clearly in Spanish, and adapting to different tools and workflows. If my profile fits what you’re looking for, I’d be happy to discuss the details and see if we could be a good fit for a long-term collaboration.
$250 USD in 7 days
2.3
2.3

Hola, soy Dariel y estoy muy interesado en esta oportunidad. Aunque soy principiante en el trabajo remoto, cuento con habilidades en soporte administrativo, investigación de información y manejo de tareas organizativas, además de varios años de experiencia en atención al cliente y comunicación con personas. Soy responsable, organizado, con facilidad para aprender y comprometido con realizar cada tarea correctamente. Me interesa especialmente la posibilidad de establecer una colaboración estable y a largo plazo. Quiero ser transparente; actualmente estoy ubicado en Perú y no en México, por lo que entiendo que esto puede representar una limitación para el proyecto. Sin embargo, si existe la posibilidad de considerar candidatos remotos desde otros países, agradecería mucho que pudieran valorar mi perfil. Estoy dispuesto a demostrar mis capacidades mediante una primera tarea o período de prueba.
$500 USD in 7 days
0.0
0.0

Welcome i can help you with your e-com i am living in Mexico Let me know what are the to do and time required
$750 USD in 7 days
0.0
0.0

You asked for someone based in Mexico, working in Spanish, for the long haul. I run a small studio and place people on exactly that basis, so I can put a Mexico-based Spanish-speaking assistant with you rather than someone approximating it from another timezone. The reason I take the location requirement seriously rather than treating it as a preference: customer consultations in Spanish are not just translation. Your customers will read tone, formality and local phrasing instantly, and a neutral or European Spanish register lands differently in Mexico than it does elsewhere. Someone actually there gets that right without thinking about it, and they are in your working hours for live conversations rather than replying overnight. On the work itself, entry-level is fine for consultations and spreadsheets, but two things decide whether it goes well. First, how much you write down early: a short answer bank for your most common product questions turns a new assistant into a confident one in days rather than weeks. Second, what they are allowed to decide alone -- refunds, discounts, escalations. Getting that boundary clear up front prevents most of the problems that make people give up on delegating. Tell me your product category, roughly how many customer messages a day, and the hours you need covered. I will come back with the person, their background, and a monthly rate.
$475 USD in 3 days
0.0
0.0

Greetings I understand you're looking for a Mexico-based administrative assistant experienced in e-commerce support and customer care. With a solid background in managing customer consultations in Spanish, maintaining tidy spreadsheets, and conducting market research, I can help steer your e-commerce catalogue effectively. I bring experience in providing online store support, ensuring clear communication and a smooth workflow. My previous roles have equipped me with the skills needed for this position, and I am well-versed in the rhythm of e-commerce. I’d love to chat about your project and suggest a follow-up discussion to explore how I can assist you. Regards, Nabeel Ismail
$350 USD in 7 days
0.0
0.0

Hello, I understand you are looking for someone physically located in Mexico. I am based in Argentina, but I would appreciate being considered due to my strong professional background. I have 10+ years of experience in technical support, customer service, administrative operations, CRM, data management and remote work. I have worked for major companies including Santander Argentina and Zurich Insurance, providing corporate technical support, user administration, incident management, infrastructure and VIP executive support. More recently, I worked remotely for a Chilean company as a Sales Operations & Technical Support Specialist, handling customer support, CRM, lead management, data organization and process optimization. I helped increase the operational appointment rate from 30% to 60%. I am a native Spanish speaker with strong written English and am comfortable working independently, managing customers, spreadsheets, CRM systems and multiple tasks remotely. I am available immediately and interested in a long-term collaboration. I would be happy to complete a small initial task so you can evaluate my work.
$500 USD in 7 days
0.0
0.0

As a bilingual customer experience professional with 15+ years of experience, I believe I'm the perfect fit for your Mexico-based e-commerce admin support role. With a solid background in luxury hospitality, sales, and guest relations, I understand the importance of exceptional customer service and how it greatly impacts any business. This understanding allows me to interact with customers in a way that is not only helpful and informative but also positively represents your brand. In addition to my commitment to excellent customer service, I am skilled in various tasks that are crucial for e-commerce support. These include data entry, online research, email and chat support, and managing spreadsheets - all relevant for the administrative aspect of the job. Being a native Spanish speaker ensures that I'll be able to communicate fluently and confidently with your Mexican customers, which is vital for building strong relationships. Lastly, my remote work experience has helped me sharpen my self-discipline and time management skills while working autonomously. You can rely on me to do my tasks efficiently, on time, and with great attention to detail. Just as you need someone trustworthy to manage their own schedule while delivering quality work remotely from an entirely different location- I can guarantee that you will get what you need from me. Let's start this journey together and ensure your eCommerce catalogue hits all the right spots!
$500 USD in 7 days
0.0
0.0

Hola buen día, he trabajado en el área de Pricing por 13 años, directamente con servicio a cliente no tengo experiencia, sin embargo, puedo aprender rápido. Soy responsable y considero que puedo realizar de forma correcta lo solicitado. Gracias
$500 USD in 7 days
0.0
0.0

Hi, I am a dedicated Data Entry Expert. I have good experience in Data Entry, Copy Typing, and MS Excel. I always complete my work accurately and on time. Ready to start immediately. Thank you!
$500 USD in 7 days
0.0
0.0

Hi! I’m based in Mexico and I have hands-on experience with customer support, administrative tasks, spreadsheets, and working remotely with online businesses. In my current work, I handle customer communication, follow-ups, scheduling, quotes, and day-to-day administrative tasks, so I’m very comfortable staying organized while handling multiple small tasks throughout the day. I also work in both English and Spanish and can communicate naturally with Spanish-speaking customers. I’m comfortable researching products and markets, keeping spreadsheets organized, responding to customer questions, and learning whatever tools or processes you use. I’m also looking for something long-term rather than a one-off project, so the possibility of building a reliable working relationship over time is exactly what I’m looking for. I’m reliable, quick to learn, detail-oriented, and used to working independently without needing constant supervision. I’d be happy to start with a small task so you can see how I work. Thanks for considering my application!
$500 USD in 7 days
0.0
0.0

Virden Illinois, China
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