I have a magento store 1.6.2 my Paypal was intergrated perfectly I added a 3d secure and now payments are not reaching paypal.
Thanks for your reply.
Once you have registered with Cardinal Commerce and configured the Pro UK non-hosted module in your site, this is an overview of the flow of the transaction (for more details see this link -> [url removed, login to view] )
- Your website displays a credit card form where the customer introduces the credit card details.
- Your integration makes an API call to Cardinal submitting the card info and they check if the card is Enrolled in 3Ds and what is the issuing bank intermediate URL.
- Your shopping cart then redirects the customer to the bank URL to introduce his security password for 3D-Secure.
- If the customer is authenticated correctly, he is sent back to your shopping cart with the authentication variables (autstatus3d, caav, eci3ds, xid)
Note that, up to this moment, there is no intervention of PayPal whatsoever.
- Finally, once your integration has all those details, it calls PayPal using the DoDirectPayment API call ( [url removed, login to view] ) passing the card details and the 3D secure variables.
- PayPal responds with "Success/Failure" to the above API call.
Now, from our side, we log these API calls, and looking into your account in the last 3 days, we can't see a single DoDirectPayment API call reaching us, which means:
- Your shopping cart integration fails somehow before trying to send the API to PayPal.
- Or maybe there is a communication issue between your server and PayPal's server.
Can you enable Debug mode in Magento (as Cardinal suggested) to see if it gives you more information about the issue?
[url removed, login to view]
Also, at this stage it may be useful if you engage Magento support regarding this issue as well.
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